liquidmark

DuhSesame said:

 How're they gonna fix it?

OxleyPC said:

I saw the video PRIOR to seeing this article - but I'm personally quite baffled that any organization could defend the cost of repair on a device like this and call it just "business". I'm a business owner - and I call it really, really bad business that replacing any single component in a $5000 machine could cost up to half or even more of the entire purchase price of the device. That, furthermore, the company would not keep some modest inventory of replacement parts is anathema to me. Apple computers have always had exorbitant repair costs and parts costs (at least in my 20 years of experience as a "non-certified technician who can do any mac repair job for half the cost of the Mac store") but more than a few hundred dollars for a motherboard - maybe a thousand with CPU (I think this one is integrated socket on bga?) and a display assembly at 5k resolution should be roughly 700$ ...being generous. There's no reason to assume that the motherboard was even faulty at all - so $5300 for repair is ludicrous. If a company cannot support the repair of it's most expensive systems, and if they require that the owner of the machine give up all rights to service that machine themselves - that company doesn't deserve to exist.

darkiller003 said:

This is a link about warranty stuff that all companies should honour.(it is for US)

https://www.law.cornell.edu/uscode/text/15/chapter-50

But in short, consumer have the right to hold his warranty if he or 3rd party opened up or repaired his device.
Also companies should provide service if consumer is out of warranty.
So Apple's repair terms and conditions will be invalid under this federal law. The only way to go forward is to court apple or any other company who refuse to fix your devices ( that's why there are stickers that say void your warranty if removed)

LTT didn't discuss this because his audience knew about those laws.

People should watch this guy videos about fixing electronic and how companies try to scum consumers. louis rossmann

lemon bon bon. said:

https://www.apple.com/uk/shop/buy-mac/imac/27-inch

At those prices?  Give me 16 gigs of Ram.  SSD as standard (500 gig ones are much cheaper now...).  i7 (folks, it's an old cpu now.  OLD!). What about i7 standard with option for an i9?  (Well, that would cut off the avenue for the iMac Pro creamium...). And at least a consumer 56 Vega on the mid-tier with the choice of the consumer 64 Vega to upgrade.  The high end iMac should have a Vega 64.  This is the kind of choice we USED to have with the G3/4/5 towers.

Lemon Bon Bon.

Soli said:

Helio4k said:

Dosent matter if the damage was physically or not the part's should be awailable to be purchased at full retail price with no hassle. Apple knows they are the only ones that produce the parts for this contraption and that they can do whatever they want, but if I am not mistaken this is how Apple excerpt control over their hardware. Bad practice shame on you. As for Linus just go and buy a new one if you still want to support Apple. 

So you think Apple should be required by law to have some sort of depot website where you could, say, by each any every individual part of a HomePod for self assembly like LEGO?