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Ill-informed YouTuber bemoans Apple repair policies after breaking iMac Pro
majorsl said:netrox said:This is EXACTLY why Mac Pros should be more modular. I honestly believe that Apple should fix it or if not be sued with punitive damages. I hope this makes Apple understand that there are consequences of selling a difficult to fix PC when trying to appeal to a very small market with a limited supply of materials. Apple's decision to have a trash can is extremely poor. And iMac Pro is no better despite being significantly faster than ever. It imposes serious constraints for professionals. When a new professional wants a fast machine, odds are the professional may not have much money and would like the option to easily upgrade with more storage and RAM. Professionals are NOT in business to have "small, fast, thin", they're in business to deliver content in less time. Real professionals know that time is money. I also don't consider my MacBook Pro to be truly "professional" despite being topped out with specs. They are NOWHERE as fast as a regular iMac when it comes to crunching numbers.
2K display obsolete? Buy a 5k and new video card (if necessary) for a fraction of the price of a new machine. Expand RAM as needed. eGPU may fix some of that, but it's not a magic bullet.
Apple hates this as the control freaks that they are. They think everyone is going to blow up their equipment with a RAM upgrade, or that's the excuse. The real reason is profit. Non-expandability and upgradability results in more unit sales when the widget they sold goes obsolete. Mark my words: it is only a matter of time before the only software you can install on your Mac will be via the App Store. A complete walled garden in the name of security, but really that's more profit too when you get a precent of sales! I guess, in a way, you can't blame them for this.
If they switch fully away from Intel and Hackintoshes are no longer possible, many of those Pro users will just go to another platform and to hell with Apple's software. Maybe Apple doesn't care. They've long since tilted towards users who consume media and not create it because their obsession with the iOS is proof enough for this.
2) why should Apple care about losing people the run hackintoshes? Those people are literally non-customers.
3) professionals coming or going could really depend on the software available on the new Macs. What hackintosh users want is beyond irrelivent. They’ve already dedicated themselves to not be apple’s customers.
4) as it stands now, iOS has far more developer support than OS X. You say people will leave but it was the same song and dance when apple switched to Intel. People talked about jumping ship because switching to Intel means Apple is dooooomed and legacy software won’t work on x86. Apple made the transition as smooth as possible and they flourished. -
Ill-informed YouTuber bemoans Apple repair policies after breaking iMac Pro
netrox said:This is EXACTLY why Mac Pros should be more modular. I honestly believe that Apple should fix it or if not be sued with punitive damages. I hope this makes Apple understand that there are consequences of selling a difficult to fix PC when trying to appeal to a very small market with a limited supply of materials. Apple's decision to have a trash can is extremely poor. And iMac Pro is no better despite being significantly faster than ever. It imposes serious constraints for professionals. When a new professional wants a fast machine, odds are the professional may not have much money and would like the option to easily upgrade with more storage and RAM. Professionals are NOT in business to have "small, fast, thin", they're in business to deliver content in less time. Real professionals know that time is money. I also don't consider my MacBook Pro to be truly "professional" despite being topped out with specs. They are NOWHERE as fast as a regular iMac when it comes to crunching numbers.
the ‘trash-can’ Mac Pro is modular and easy to repair. They give full access to the internals by design, What’s your problem?
you know, professionals have different needs. There’s no catch-all need that all professionals care about. Personally, I just want something that works, has little down time and can handle heavy tasks without crashing. The iMac Pro can do all that.
I have professional clients that run their businesses on Macs because they work and are reliable.
The whole idea of an imac is that it’s supposed to be a reliable machine, so you don’t NEED to open it up constantly for maintenance. I have a 2010 27” iMac on a table right in front of me. You know how many times I needed to fix it in all that time? 0.
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Ill-informed YouTuber bemoans Apple repair policies after breaking iMac Pro
Ed_Randgad said:Federal law says you can repair your own things, and manufacturers cannot force you to use their own repair services.
https://motherboard.vice.com/en_us/article/ne9qdq/warranty-void-if-removed-stickers-illegal-ftc
Appleinsider's argument is against federal law where you have the right to repair. Manufacturers cannot void warranty just because the product is opened up.
The machine was in working order before they opened it up and broke it. The machine is now out of warranty because they broke it through their own purposeful action. -
Ill-informed YouTuber bemoans Apple repair policies after breaking iMac Pro
AppleFixer1227 said:As an AASP authorized technician I can understand AppleInsider's point of view. I can also see the frustration as the customer brings in a computer for repair. While I agree the customer is not always right, I do believe that Apple and/or the AASP should have provided a repair estimate, as high as it may have been. The straight refusal to repair, is within the terms of service, but as the parts are all available I do believe the customer should be given the opportunity to make the decision to repair.
As for the tone in this editorial.. I often come to AppleInsider for news and happenings within the Apple community and I find their content fantastic. In this Op-Ed though I believe the tone was very adversarial and in poor taste. While on one hand, saying the content was click-bait-ish, on the other hand addressing it on their own front page for their own click-advertising. While I do respect everyone should have an opinion in the matter, I don't believe this Editorial was to the quality and professionalism I have come to expect from AppleInsider.
as for the tone of the article. Well, this site is sort of Apple fan central and Linus is disengenuously crafting a video to once again bash on Apple or make Apple look dishonest, foolish, mean spirited or greedy. I wouldn’t be surprised if he called around to several shops until he found one that couldn’t/wouldn’t service the iMac Pro that he broke. -
Trump says SoftBank to invest $50B in US, hopes to create 50,000 jobs
gtr said:apple ][ said:Way to go!
That's what happens when there is a doer in charge, and not a golfer!
This is just the beginning!
The greatness has already begun!
Eleven people don't like the fact that you mentioned that things are improving.
F*ck these eleven traitors to the country.
Put your personal politics aside and appreciate what is good for the nation.
We'll to see how this works out. But keep in mind that you shouldn't celebrate Trump 'deals' until they've been finalized and you're in the clear.