philboogie

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philboogie
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  • Apple launches replacement program for 13-inch MacBook Pro SSDs, warns of data loss

    Rayz2016 said:
    All companies in the EU, since it's required by law to give the customer 2 years warranty.
    The article says machines that are three years old qualify.
    Touché
    watto_cobra
  • Apple launches replacement program for 13-inch MacBook Pro SSDs, warns of data loss

    sflocal said:
    elijahg said:
    So much for SSDs being reliable enough to be soldered on. Apple's now going to have to replace $600 logic boards rather than $100 SSDs. Perhaps this is why the Mini is not quite as monolithic as it could have been...
    No one ever said SSD drives were 100% fault proof.  The can and do fail, just like hard drives and RAM chips.  They’re rare but it happens.  

    This is a non-issue.  Apple is backing it up even without Applecare.  Name any other company that does that out of warranty?
    All companies in the EU, since it's required by law to give the customer 2 years warranty.
    elijahg
  • How to upgrade the RAM on the new 2018 Mac mini

    Soli said:
    I think the earliest ones had RAM bays fully accessible from the bottom without removing the logic board...()
    No, the top goes off and the RAM is on the MB, on the side, at the base/bottom. I still have it - as a museum piece.
    Soli
  • Here are all of the Apple retail store openings, moves, and remodels

    MacPro said:
    I am copying this comment I just wrote from the Angela Ahrendts post as it seems more relevant here:

    Let me start by saying I I love Apple Stores but this is a comment on the lack of ability easily to 'just buy something' and prompted by the Amazon Go experience in speed and efficiency that IMHO Apple should look at for a small corner of every new Apple Store:

    So ... here I was waiting for our local store to open, I was first there as I'd arrived too early, keen to buy an iPad as a present and I had another appointment soon thereafter.  I knew exactly what I wanted and last time I was there I was in and out in a flash.  

    It didn't start well but that's not Apple's fault lol, as the doors opened I was trampled by a crowd behind me.  Inside on either side grinning staff stood chatting with each other as two staff members stood with iPads in the middle of the store and people dutifully formed two lines, shepherded by a few helpers not standing at the sides chatting.  I could hear those at the head of both lines explaining issues and problems they had and the iPad holder patiently listened, several minutes passed before each time they were assigned a table to sit at.  

    Realizing that so far everyone ahead of me had a problem and I just wanted to buy and walk out,  I left the line and approached the staff standing at the sides to ask if I could buy an iPad?  I added 'I know exactly what I want.'  I was spoken to like a schoolboy caught by a teacher doing wrong.  'You have to get in line!' I was sternly told.  I was shocked and tried to explain I didn't need to see anyone, I just wanted to buy an iPad.  I was now even more sternly told, 'There is a system, you must stand in line!'  

    I swear I almost walked out.  I went back to the now much longer line and waited for what seemed like forever listening to people explain their issues in detail only to be told to sit at a table and wait for a designated Apple person to see them when it was their turn.  Not one person in front of me in either line ever simply stated they wanted to buy something.  

    Finally, I got to the front of the line I was in and said, "I just want to buy an iPad and I know exactly which one."  I waited as the person tapped away on her iPad and eventually told me which table to sit at.  I couldn't help myself, I asked if I could not simply be given the iPad I wanted and pay for it?  Again in a stern voice, I was told 'they had a system and I had to meet with an expert to guide me.'  I had to bite my tongue and took a deep breath and sat down and waited.  An hour after I entered the store I walked out the iPad I wanted.  

    I would humbly suggest Apple add an Amazon Go type section where people can walk in pick up a product and leave if they know exactly what they want.  

    p.s. I looked but cannot find an Apple Store Feedback section at Apple's feedback page and even there it is an extremely limited text count.
    Try In Store Pickup next time...
    MagentaPaladin
  • Apple pitched a standardized version of iMessage to wireless carriers, but they didn't bit...

    I know iMessage is popular in the States, but elsewhere it’s all WhatsApp. In Europe ≈ 95%

    iMessage is a failed product since it isn’t cross-platform. 
    avon b7