mims

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mims
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  • The TextBlade keyboard is superb, but you'll have to be patient

    I am extremely disappointed in this article - primarily because it doesn't provide an honest look at how WayTools has handled its pre-orders. I saw an article in January 2015 about the TextBlade, and I ordered it. At the time, the release date was end of February 2015. For the next couple years, WayTools would quietly change the shipping date by a month. Then, they started changing it by a quarter. Each time, it looked like launch was imminent. Even their blog posts are about getting the TextBlade into everyone's hands. Sure, there are TREGs. I was one of the first to order, and I have hardware beta testing experience. The day they announced TREG, I signed up. Instead, they seem to choose outspoken people on their forums in hopes to string the rest of us along. That's not a slight against the TREG people. Most seem to really enjoy the product. What it does show is a company that wants to string along a purchase base. So, they are going with the Tesla model? It would have been helpful to tell those ordering the device that they are going to wait 4+ years. Also, they are not emailing their customers. I have received exactly one email about my order - the one confirming my order and that my credit card had been charged. The only other times I hear from them is when I send an email asking about an order. According to FCC rules, they are required to contact customers when delays exceed 30 days to confirm that they customers still wants the product. They have not done that. They do, however, allow you to get your money back at any time. Eventually I did (after 4 years and 3 months) WayTools is not a company that you want to do business with. If they eventually ship the product, buy it from Amazon. AppleInsider, this is your opportunity to be a voice for "millions?" who are being scammed. I have filed a complaint with the FCC, and I have heard rumblings that there is talk of a class action lawsuit.
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