Honestly now, OS 9 vs. X
Ok, I'll be straight-up with all of you. I use OS 9, I can fix OS 9, and I trust OS 9, and never used OS X. But I have 2 PC to Mac switchers who will be learning an entirely new OS and for their sake, I would like them to learn OS X. The thing is, if they get a iBook and run OS9 I can help them if they run into an problems, but in OS X I am clueless. Also, I?ve been hearing a bunch of problems like Kernel Panic?s & the sorts, but the most recommended solution (if anything should go wrong) is to re-install the entire system. I can?t do that; they live in LA and I live in the Bay Area so I am limited to basic phone support.
My question is: Is OS 9 a better choice because I can help, or are OS X problems so rare that my friends will probably never get one?
(Basically, I need a maintenance-free OS. Which one?)
Thanks all. :cool:
[ 01-29-2003: Message edited by: Ebby ]</p>
My question is: Is OS 9 a better choice because I can help, or are OS X problems so rare that my friends will probably never get one?
(Basically, I need a maintenance-free OS. Which one?)
Thanks all. :cool:
[ 01-29-2003: Message edited by: Ebby ]</p>
Comments
Give them the URLs for AppleInsider, MacNN Forums, and the Mac Achaia at Ars Technica.
You won't have to do phone support.
I wouldn't teach a switcher OS9 as their sole OS, but that's just me.
[ 01-29-2003: Message edited by: murbot ]</p>
EDIT: Misspelled "the" again <img src="graemlins/oyvey.gif" border="0" alt="[oyvey]" />
Well, OS X it is. They will probably be using MS Office and a wireless print server first. Mabe get into more "advanced" functions later.
Thanks
[ 01-29-2003: Message edited by: Ebby ]</p>
With MS Office, OSX will be especially important. On OS9, the Office apps *regulary* threw up errors that would end up requiring a reboot on my systems. Sure, MS Office can still crash on X, but at least it will do it "cleanly" and never bring down other apps or the system itself like it would on OS9.
No more conflicting extension, no more memory allocations, no more fragmenting memory necessitating a reboot. Bliss!
[ 01-29-2003: Message edited by: Brad ]</p>
<strong> One think I'd recommend, though, is enabling journaling on the hard drive when you set it up initially. T[ 01-29-2003: Message edited by: Brad ]</strong><hr></blockquote>
I have to disagree, journaling can slow down an iBook a considerable amount. That aside, Brad is correct . . . OS X is the way to go. I purchased an iMac for my folks, and after Jaguar was released, I switched them to OS X. They have had no problems with crashes, etc . . . and I imagine that their usage will be similar to the folks you're helping (i.e, Internet, basic word processing, etc.).
My father has absolutely no clue when it comes to computers, and he at least, has found OS X much easier to use. And I know, statistically invalid, father stories . . . but still . . .
OS X is absolutley better for a beginner in my opinion. And as far as advice/problem solving, 1) they will not need it; 2) maybe this will force you to learn more about Apple's future ; and 3) assuming these older folks keep living, they should learn about the Mac's future as well.
[ 01-29-2003: Message edited by: jaske ]</p>
<strong>
I have to disagree, journaling can slow down an iBook a considerable amount.</strong><hr></blockquote>
It hasn't slowed down my iBook at all.
<strong>
It hasn't slowed down my iBook at all.</strong><hr></blockquote>
pardon my stupidity but what exactly does this do, it think i know but i'm not sure and would like to be.
also if it is what it think it is, i'm goign to be installing a Pioneer a05 into my G4, and think journaling would be good since i heard this may cause kernal panics, so how do u turn it on and then use it?
[ 01-29-2003: Message edited by: ast3r3x ]</p>
<strong>
It hasn't slowed down my iBook at all.</strong><hr></blockquote>
Fair enough. I found that journaling slowed down my iBook 700, and to be fair a) I never ran a "benchmark"; and b) I have not run it on my iBook 800 . . . maybe the slow down I perceived was a figment of my imagination, or is no longer a problem.
Regardless, I also do not see it as necessary for the end users in this situation . . . I think OS X is solid enough that most folks do not have to worry about data being trashed on a restart.
Of course, if you're not worried about the ROI, then maybe the perceived performance hit is worth it. By the way, anyone have some benchmarks?
<strong>Mabe I forgot one important detail. They won't fix the computers themselves. (70+ Years old)
EDIT: Misspelled "the" again <img src="graemlins/oyvey.gif" border="0" alt="[oyvey]" />
Well, OS X it is. They will probably be using MS Office and a wireless print server first. Mabe get into more "advanced" functions later.
Thanks
[ 01-29-2003: Message edited by: Ebby ]</strong><hr></blockquote>
You also misplelled maybe.
edit: And I misplelled "missplelled."
edit: And I forgot to correct it.
[ 01-29-2003: Message edited by: CubeDude ]
[ 01-29-2003: Message edited by: CubeDude ]</p>
Teach them how to use the built-in help, and you are good...
No hacks, system enchancements, betas, or anything of that sort.... you will have a fine system, and that is a promise... Once you add something new that is not certified, that is when you can get problems (Sans Keynote for some strange bug reason!) <img src="graemlins/cancer.gif" border="0" alt="[cancer]" /> <img src="graemlins/oyvey.gif" border="0" alt="[oyvey]" /> <img src="graemlins/surprised.gif" border="0" alt="[surprised]" /> <img src="graemlins/cancer.gif" border="0" alt="[cancer]" /> <img src="graemlins/cancer.gif" border="0" alt="[cancer]" />
g
(i'm turning into EbOy)
<strong>X
g
(i'm turning into EbOy)</strong><hr></blockquote>
You wish you could be like me
e
They live in LA right? I think there are about 3 or 4 Apple Stores in that area if I'm not mistaken.
Tell them to go in and ask around and try out the machines, talk to people, see how they work, etc. before doing anything.
Tell them to get AppleCare - if they have a problem they can call phone support that has training instead of bothering you.
If they're going to get iBooks (like you mentioned) have them just get an AirPort Extreme base station with the USB printer sharing port, and a cheap USB printer and boom they're set. They don't need a dedicated wireless print server (AppleCare would support this as well).
Seriously, have them go to an Apple Store and talk to the genius' so they know they have somewhere to get help if they need it.
Oh, to the point - have them stick with X. All new software/support will be for X. Why confuse them by making them learn 9 when they'll just have to (relearn how to) use X eventually? That is, if they want to use the new iLife, iCal, Mail (which AppleCare would support) etc. etc.
<strong>nahhh, then i would really feel werid about sexing up EmAn's Mom.</strong><hr></blockquote>
<strong>
You also misplelled maybe.
edit: And I misplelled "missplelled."
edit: And I forgot to correct it.
[ 01-29-2003: Message edited by: CubeDude ]
[ 01-29-2003: Message edited by: CubeDude ]</strong><hr></blockquote>
CubeDude, I give up! English Sux! I have started a special "Ebby-ese" dictionary in which I select my words. <img src="graemlins/cancer.gif" border="0" alt="[cancer]" />
<strong>They live in LA right? I think there are about 3 or 4 Apple Stores in that area if I'm not mistaken.
Tell them to go in and ask around and try out the machines, talk to people, see how they work, etc. before doing anything.</strong><hr></blockquote>
Exactly! I am flying down next week to help them out. As with upgrades, these machines will probably never be upgraded. Too many steps, and such.
(I remembered to spell cheque!)
<strong>Also, I’ve been hearing a bunch of problems like Kernel Panic’s & the sorts, but the most recommended solution (if anything should go wrong) is to re-install the entire system</strong><hr></blockquote>
I think that you should also realize that on boards like this and MacNN, you are more likely to see a post by someone needing help then you are to see a bunch of posts saying "things are running just great". Just make sure that they know how to shut down properly and you should be good to go.