Apple updates iPhone X preorders with improved delivery estimates
Many customers who went online early Friday to preorder an iPhone X were unable to snag a launch day device due to expectedly high demand, but it seems Apple is working on supply issues and has updated certain orders to reflect improved ship times.
A number of preorder customers are noting the delivery date changes in posts to online forums and social media services like Twitter.
While not universal, a majority of buyers seeing estimated shipping improvements were originally scheduled to receive their device between Nov. 10 to Nov. 17. As noted by one MacRumors reader, their order for a T-Mobile iPhone X was updated from what is thought to be Apple's second batch of deliveries to a launch day estimate of Nov. 3.
Other customers posting to Reddit are seeing identical changes in Apple's shipping schedule. At this time, most updated orders appear to be linked to T-Mobile units, though there is a possibility that Verizon, AT&T and Sprint will also benefit from the supply update.
As Apple has not furnished information regarding the updated estimates, it is not currently known why certain orders are seeing improvements while others are not. Cancellations, overly conservative stock estimates and accelerated manufacturing have been speculated as potential answers.
In any case, the improvement is good news for those who stayed up -- or woke up -- to place their preorder only to be left with a ship-by date one or two weeks out.
If manufacturing is to thank for the change, the revised delivery times bode well for customers originally quoted delivery dates of 3 to 4 weeks, or even 5 to 6 weeks. It would also suggest increased iPhone X supply running into the lucrative holiday shopping season.
Prior to today's start to preorders, analysts cautioned that iPhone X would be severely constrained at launch. Last week, noted analyst Ming-Chi Kuo said Apple will likely have 2 to 3 million units on hand for the phone's Nov. 3 debut. By contrast, first weekend sales of iPhone 6 came in at more than 10 million units.
In a statement earlier today, Apple said iPhone X demand is "off the charts," adding that it is "working hard to get this revolutionary new product into the hands of every customer who wants one, as quickly as possible."
A number of preorder customers are noting the delivery date changes in posts to online forums and social media services like Twitter.
While not universal, a majority of buyers seeing estimated shipping improvements were originally scheduled to receive their device between Nov. 10 to Nov. 17. As noted by one MacRumors reader, their order for a T-Mobile iPhone X was updated from what is thought to be Apple's second batch of deliveries to a launch day estimate of Nov. 3.
Other customers posting to Reddit are seeing identical changes in Apple's shipping schedule. At this time, most updated orders appear to be linked to T-Mobile units, though there is a possibility that Verizon, AT&T and Sprint will also benefit from the supply update.
As Apple has not furnished information regarding the updated estimates, it is not currently known why certain orders are seeing improvements while others are not. Cancellations, overly conservative stock estimates and accelerated manufacturing have been speculated as potential answers.
In any case, the improvement is good news for those who stayed up -- or woke up -- to place their preorder only to be left with a ship-by date one or two weeks out.
If manufacturing is to thank for the change, the revised delivery times bode well for customers originally quoted delivery dates of 3 to 4 weeks, or even 5 to 6 weeks. It would also suggest increased iPhone X supply running into the lucrative holiday shopping season.
Prior to today's start to preorders, analysts cautioned that iPhone X would be severely constrained at launch. Last week, noted analyst Ming-Chi Kuo said Apple will likely have 2 to 3 million units on hand for the phone's Nov. 3 debut. By contrast, first weekend sales of iPhone 6 came in at more than 10 million units.
In a statement earlier today, Apple said iPhone X demand is "off the charts," adding that it is "working hard to get this revolutionary new product into the hands of every customer who wants one, as quickly as possible."
Comments
1) How will the iPhone X "badger" people any differently than another iPhone running iOS 11?
2) What is the purpose of coming into a thread that mentions improved delivery times to make a comment about Apple Music in any capacity, either positive or negative?
Still November 3rd.
On a positive note they emailed me and it looks like they’re going to honor the original delivery time for my wife’s order. She was estimated for the same timeframe as me but she didn’t pre-select her phone ahead of time (we’re both on the upgrade program) so she has to go through the approval process and when I went to order hers something went wrong during the approval process with Citizens Bank. I placed an order again around 9am this morning when I woke up but by that point it was up to 5-6 weeks. Got an email this evening from them that said they saw there was a problem with the original order and that if I placed a second order reply with the order number and they’ll fix it.
Luckily, woke up at 1AM and realized my mistake. Order placed relatively easily (after a few tries). Delivery date now Dec 5-11.
Hopefully Apple will bump up the dates but I can wait.
Well, what happened was all of us trying to preorder at exactly 12:01am PDT were performing a massive Denial of Service (DoS) attack on Apple's preorder servers. Following directions to use the app didn't exempt you from participating in (nor experiencing the effects of) our collective DoS attack.