prof_intel

jcs2305 said:

prof_intel said:

When I got my iPhone 14 Pro, I visited my nearest o2 store to get an e-sim only to be told that they have “run out” of e-sims. 

How do you run out of a digital service?

If they had supported transferring e-sims from my old phone to my new phone I wouldn’t have been in this situation…

This is going to happen to me every time I get a new iPhone. 

When I switched from the 13pro max to the 14pro max it was an automatic process. When you get a new phone use quick start to set the new phone up while in close range to your old phone. It asked if I wanted to transfer my current # to e-SIM I said yes and that was it. There is really no need to have anyone at the Apple store or at brick and mortar phone retailer to handle anything.

Back you current phone up, make sure you unpair and your apple watch if applicable.. follow the quick start instructions and you're done! Also make sure your current phone is updated to the newest IOS or it may ask you to do that prior to transferring to the new phone. Unless you were coming from a non apple device then there may be some more issues that I am not aware of.