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iPhone 5 reportedly suffers from quick scrolling issue

post #1 of 50
Thread Starter 
A so-called "glitch" with the iPhone 5's screen causes the display to pause or seemingly ignore touch input when a user rapidly swipes back and forth diagonally, possibly hinting at a hardware issue that can affect developers that rely on such touch mechanics for gaming.

iPhone 5 Screen Glitch


The issue, first discovered by iOS app developer CMA Megacorp, occurs when a user quickly scrolls back-and-forth across the iPhone 5 screen in a diagonal motion, either from top left to bottom right, or top right to bottom left, and presents itself as an intermittent pause in processing touch input.

"Slide finger back and forth diagonally on screen, input events drop out or stop altogether." the firm said on Twitter.

It is unclear what is causing the issue, however the problem was replicated by UK product comparison website Recombu in a head-to-head comparison with the previous-generation iPhone 4S. Both iOS 6 and iOS 6.0.1 were tested, and each showed signs of the graphical glitch.

AppleInsider was able to replicate the problem in first-party Apple apps like Mail, Safari, and the App Store, as well as in a number of third-party titles.



Recombu suggests the problem is rooted in the iPhone 5's hardware, though stopped short of offering further explanation. If it is indeed a hardware-related issue, the main change between the screens of the iPhone 4S and iPhone 5 is the implementation of new in-cell display technology, which could point to an overflow in the on-board touch-controller's memory buffer. However, at this point any guesses are mere speculation.

While most users may not use this quick scrolling behavior, those who play games like "Fruit Ninja" or similar titles may see performance drops during especially heated gameplay. There have been no reports from gamers thus far, however it may be possible that the touch errors were missed in what is usually a flurry of on screen action.
post #2 of 50

I'd really like to know when a user would have to beat their phone like in the video? Seems a bit excessive to me. 

 

 

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post #3 of 50

Fruit Ninja.  

post #4 of 50
Doc, it hurts when I do this.

Well don't do that.
post #5 of 50

I can't seem to duplicate it on 6.1 beta 1.  However I don't have a lot of emails and my music list is extensive, but I end up touching the letter of the artist and it switches to that letter.  

post #6 of 50
Using Mail to demonstrate a Fruit Ninja glitch? Nice...great reporting AppleInsider!
post #7 of 50
I don't think it is Hardware issue.
In your emails, there might be some unicode fonts.

We are from Burma (Myanmar) South East Asia country.
we have our Unicode Font Myanmar Zawgyi Font.
If emails contains not only our unicode font but other language unicode fonts, the email system, webkit all are frozen for a few mins..
Depends on how much contents on it. Some time the mail or safari even quit.
Our unicode font is not yet popular like well known fonts (japanese, chinese ).
Previously on iOS 5 work really good and fine.
But it suck now.
I contact, send feedback, write on forum several times but Apple never care.
If you want to take a look I'll send an email with our language & see what happen.

thank you
zhtway
post #8 of 50

I cannot replicate this on my iPhone 5 running 6.0.1

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Do not overrate what you have received, nor envy others.
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post #9 of 50
@ghostface147
Can you test my email.? I 'll forward one with our unicode fonts.
It will not display but ur mail app will be frozen.
I don't have 6.1 beta, so I couldn't test it.
We, all Burmese People are frustrated with iOS6.
Apple Suck ! Although I love Apple product.


You can copy & paste this sentence below and mail it to your self..you will see the result in ur mail app.
You won't see the language becoz you don't have a font

ဓမၼမိတ္ေဆြအေပါင္း သူေတာ္ေကာင္းတို႔ ....
ဆရာေတာ္ အရွင္ရာဇိႏၵ (ရေဝႏြယ္ - အင္းမ)သည္ လန္ဒန္ၿမိဳ႕၊ တိသရဏေက်ာင္းတိုက္၌ ၂၇-၁ဝ-၂ဝ၁၂ စေနေန႔ ညေန ၅:ဝဝနာရီ အခ်ိန္တြင္ တရားေရေအးအၿမိဳက္ေဆးကို တုိက္ေကၽြးေဟာၾကား မည္ျဖစ္ေၾကာင္း ဓမၼမိတ္ေဆြသူေတာ္စင္တို႔အား
နိဗၺာန္အက်ိဳးေမွ်ာ္၍ ႏႈိးေဆာ္အပ္ပါသည္။
post #10 of 50

Touchgate. Swipegate?

 

I hadn't really noticed this until I saw this, but I can reproduce this on mine intermittently.

I'm not a pessimist. I'm an optimist, with experience.
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I'm not a pessimist. I'm an optimist, with experience.
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post #11 of 50
OMG! I can't beat my high score on fruit ninja now! Send the stock price to $300!

Is this newsworthy? If it's an issue Apple will fix it. They'll call this the spastic ninja swiping fix.
post #12 of 50

I can't replicate it either (6.0.1).

 

And, OT, but just wanted to say:  Jesus, this phone charges fast.

post #13 of 50

I have not seen this exact problem. But prior to installing the latest update (iOS 6.0.1), I was seeing periodic lag in (not nearly as frenetic) scroll response on two iPhone 5's and occasional freezes on one. Both phones have been "cured" with the update.

post #14 of 50
Quote:
Originally Posted by AaronJ View Post

I can't replicate it either (6.0.1).

 

And, OT, but just wanted to say:  Jesus, this phone charges fast.


Noticed the same thing too (charging, that is).

post #15 of 50
It's a palm detect feature. It stops the moment you swipe off the edge of the screen. You can see it if you slow-mo the Youtube video. And it only triggers on a diagonal motion, you know in the shape of a palm and a thumb. But I will take Recombu's advice and since it's a permanent hardware flaw, and therefore I'm returning my phone and buying a SGIII.
post #16 of 50
Quote:
Originally Posted by konqerror View Post

It's a palm detect feature. It stops the moment you swipe off the edge of the screen. You can see it if you slow-mo the Youtube video. But I will take Recombu's advice and since it's a permanent hardware flaw, and therefore I'm returning my phone and buying a SGIII.

Troll much?
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Black & Slate iPhone 5 32GB AT&T
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White Nexus 7 8GB
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post #17 of 50
I have gotten this on the iPhone 4 (on iOS 5, and 5.0.1, with camera app and actually on this web page, yet I figured it was the CPU couldn't, load it quickly enough, does it happen on other 4 & 4s?
post #18 of 50

Mr, Administrator

I KNOW this may ne a weee but off topic - but when i view appleinsider on an MBP in SAFARI the nice little video appears above but the right part of the video is cut off. This happens on so many of your articles when you have video...

is it a glitch or is it intended

 

thanks so much if you answer it this time, and thanks even more if you fix it

post #19 of 50
Quote:
Originally Posted by zhtway View Post

@ghostface147
Can you test my email.? I 'll forward one with our unicode fonts.
It will not display but ur mail app will be frozen.
I don't have 6.1 beta, so I couldn't test it.
We, all Burmese People are frustrated with iOS6.
Apple Suck ! Although I love Apple product.
You can copy & paste this sentence below and mail it to your self..you will see the result in ur mail app.
You won't see the language becoz you don't have a font
ဓမၼမိတ္ေဆြအေပါင္း သူေတာ္ေကာင္းတို႔ ....
ဆရာေတာ္ အရွင္ရာဇိႏၵ (ရေဝႏြယ္ - အင္းမ)သည္ လန္ဒန္ၿမိဳ႕၊ တိသရဏေက်ာင္းတိုက္၌ ၂၇-၁ဝ-၂ဝ၁၂ စေနေန႔ ညေန ၅:ဝဝနာရီ အခ်ိန္တြင္ တရားေရေအးအၿမိဳက္ေဆးကို တုိက္ေကၽြးေဟာၾကား မည္ျဖစ္ေၾကာင္း ဓမၼမိတ္ေဆြသူေတာ္စင္တို႔အား
နိဗၺာန္အက်ိဳးေမွ်ာ္၍ ႏႈိးေဆာ္အပ္ပါသည္။

 

Nothing but boxes.

post #20 of 50
Quote:
Originally Posted by konqerror View Post

It's a palm detect feature. It stops the moment you swipe off the edge of the screen. You can see it if you slow-mo the Youtube video. And it only triggers on a diagonal motion, you know in the shape of a palm and a thumb. But I will take Recombu's advice and since it's a permanent hardware flaw, and therefore I'm returning my phone and buying a SGIII.

 

Why don't you get a Nexus 4 instead?

 

That's the latest and greatest, beats the S III handily in benchmarks and you get butter and jellybeans.

 

$299 for the 8GB and it only costs $50 more for the 16GB model.

 

It has that weird  "imitation" of the iPhone 5's panorama mode and glass front and back like an iPhone 4 too.

 

Of course the lack of LTE and MicroSD may be a slight issue but think of how cheap it is?

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Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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post #21 of 50
Originally Posted by zhtway View Post
ဓမၼမိတ္ေဆြအေပါင္း သူေတာ္ေကာင္းတို႔ ....
ဆရာေတာ္ အရွင္ရာဇိႏၵ (ရေဝႏြယ္ - အင္းမ)သည္ လန္ဒန္ၿမိဳ႕၊ တိသရဏေက်ာင္းတိုက္၌ ၂၇-၁ဝ-၂ဝ၁၂ စေနေန႔ ညေန ၅:ဝဝနာရီ အခ်ိန္တြင္ တရားေရေအးအၿမိဳက္ေဆးကို တုိက္ေကၽြးေဟာၾကား မည္ျဖစ္ေၾကာင္း ဓမၼမိတ္ေဆြသူေတာ္စင္တို႔အား
နိဗၺာန္အက်ိဳးေမွ်ာ္၍ ႏႈိးေဆာ္အပ္ပါသည္။

 

What an absolutely beautiful character set. So complex… Shame I'm still missing a few. Though it seems my right-click menu can display them all, despite some showing as squares in the browser… 


WAIT A MINUTE. I JUST GOT THE NORMAL RIGHT-CLICK MENU TO SHOW UP IN THIS AI POST BOX?! I can't replicate it… even doing the same thing again…

 

Here's a screen grab for those who can't see anything:

 

1000


Originally Posted by konqerror View Post
…since it's a permanent hardware flaw, and therefore I'm returning my phone and buying a SGIII.

 

Enjoy your trash, troll.


Edited by Tallest Skil - 11/9/12 at 2:48pm

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
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Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
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post #22 of 50
Quote:
Originally Posted by Zoolook View Post

I cannot replicate this on my iPhone 5 running 6.0.1


I cannot replicate this on my iPhone 5 running 6.0.1 either.


This issue is bogus and should not be on the front page of any website.

post #23 of 50
Quote:
Originally Posted by konqerror View Post

It's a palm detect feature. It stops the moment you swipe off the edge of the screen. You can see it if you slow-mo the Youtube video. And it only triggers on a diagonal motion, you know in the shape of a palm and a thumb. But I will take Recombu's advice and since it's a permanent hardware flaw, and therefore I'm returning my phone and buying a SGIII.


I love these 1 post trolls who have nothing to say, but reticule themself.1oyvey.gif
post #24 of 50
Pls go to this site
http://www.mizzimaburmese.com/

download the font there.
If you want to view what I have posted.
post #25 of 50
Originally Posted by Rabbit_Coach View Post
I love these 1 post trolls who have nothing to say, but reticule themself.1oyvey.gif

 

1000

 

Handbags, eh? I like it. lol.gif

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
Reply

Originally posted by Marvin

Even if [the 5.5” iPhone exists], it doesn’t deserve to.
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post #26 of 50
Hello..
You are testing with other Unicode set...that's why it is not viewable completely.
Here is the site you can download font
http://www.mizzimaburmese.com/
Burmese Unicode is not very standardized yet. But it is OK to view on iOS5 but not completely iOS6.

Thanks
It will show like this
post #27 of 50
Hello Mr Tallest Skil.

I will be very much appreciate if you could test out our Burmese Unicode fonts Problem.
Mail & Safari could not be view our fonts. We use 3rd party app Mogok or Myanmar browser lite to look at Gmail, FBook etc.
Thanks to the iOS6 web kit, to see a web page in our language, it takes forever to load. Mail app is frozen and even quit.
If you could test it and write an article, Apple would pay some attention I hope.
I wrote several feedback, bug reports and in the forum on Apple site but not getting much attention to them.
Zawgyi font is widely use for web viewing on our language.
Apple is popular in our country.
But it suck bcoz of this problem.

Pls check those sites on iPad with Mogok app and you will see what happen.
http://www.mizzimaburmese.com/
http://www.news-eleven.com/

Here is my email zhtway_____ add ______ gmail.com. If you want to help me to test it, I can send you email to see what happen if u get email with our language.

That's what our people are suffering with iOS6.

Thank you for your help.
zhtway
post #28 of 50
SCROLLGATE, but really WHO THE F*CK SCROLLS LIKE THAT
post #29 of 50
IMO this is a software glitch that appears only on scrolling views. Why iPhone 5 only? Actually, it affects every device, but is the most obvious on iPhone 5 due to its high speed.
post #30 of 50

I may be just the email program connecting to the server that causes it to pause.

 

Time will tell.

post #31 of 50
Quote:
Originally Posted by Rabbit_Coach View Post


I love these 1 post trolls who have nothing to say, but reticule themself.1oyvey.gif

I actually thought he was being funny (it made me laugh). I think it was his opinion that this issue is actually a correct behavior, and was implying severe sarcasm about abandoning the iPhone just because it is doing what it is supposed to do if you touch it a certain way. 

But I could be wrong about this. After all, I can't figure out how to include his comment in the "quote" portion of my reply post. (have I ever mentioned how much I hate the new AI comment system?)

 

PS,

Just wait for the vertical border edge issues with the iPad Mini 1wink.gif

post #32 of 50
Can't make it happen on iPhone 5 6.0.1

 

 


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Tim Cook using Galaxy Tabs as frisbees

 

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post #33 of 50
Quote:
Originally Posted by logandigges View Post

Can't make it happen on iPhone 5 6.0.1

I can on the latest update. To me it looks like an intentional circuit breaker response to overload input.

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post #34 of 50
Quote:
Originally Posted by Rabbit_Coach View Post


I love these 1 post trolls who have nothing to say, but reticule themself.1oyvey.gif

 

Okay. lol.gif

post #35 of 50
1) WTH is with the font posts in this thread?

2) I can't recreate it with my iPhone 5 running v6.0.1 despite trying so hard that I now have worn out channel in the cover glass.

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post #36 of 50
Quote:
Originally Posted by emig647 View Post

I'd really like to know when a user would have to beat their phone like in the video? Seems a bit excessive to me. 

Ever played Infinity Blade II? Things can get really crazy there, especially when dual wielding.
post #37 of 50

They state that the problem (if it is indeed a problem) is caused by hardware, but fail to say why. 

 

Could it be that presenting it as a hardware glitch is a little more sensationalist?

 

Two possibilities:

 

1/. Apple will present a 'software fix' that will do nothing, but will lead the six people who believe they've seen the problem to proclaim that all is well.

2/. Folk will lose interest and go on to something else (as they did with PurpleFlareGate).

post #38 of 50
Quote:
Originally Posted by AppleSauce007 View Post

I may be just the email program connecting to the server that causes it to pause.

 

Time will tell.

No, it has nothing to do with internet connection, palm detection or hardware. In short, this is a concurrency problem of a scrolling view animation and another application task. Due to scrolling animation specifics, they can’t happen at the same time. So, there are numerous way to fix it in software, and iOS update is capable of fixing this for every app. This is non-issue. For those interested, no, it doesn’t affect games, so your Infinity Blade and Fruit Ninja strikes will land where they should.

 

But I like how the media picks up story that reads “if you behave like a monkey your iPhone 5 won’t agree with you” and makes it up into “if you touch iPhone 5 screen it may burst in flames!”.

 

For the guys who want to switch to Android because of that: please, do.

post #39 of 50
Quote:
Originally Posted by ViktorCode View Post

No, it has nothing to do with internet connection, palm detection or hardware. In short, this is a concurrency problem of a scrolling view animation and another application task. Due to scrolling animation specifics, they can’t happen at the same time. So, there are numerous way to fix it in software, and iOS update is capable of fixing this for every app. This is non-issue. For those interested, no, it doesn’t affect games, so your Infinity Blade and Fruit Ninja strikes will land where they should.

Do you actually have a source for this? Because your post doesn't make sense considering that it doesn't happen on the iPhone 4S, which is a dual core system.
post #40 of 50
You're doing it wrong.
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