your photos didn't show how much and what type of packing material you used. i've shipped very fragile hand blown glassware for many years with ups ground and had no problems. most of my boxes weighing aprox. 25-40 pounds. most important thing you can do is to over protect the individual items you ship. i.e. if you think there's enough protection, double or even triple it. also re: the shipping box in your photo, it doesn't look large enough for your machines, size does matter. feinforce the inside of the shipping box with stiffeners and braces. oh and by the way, clear tape just won't cut it, always, always, use filamant reinforced tape, up, down, over, under and around, the entire box. and keep the box clean, tape won't stick to a dusty surface... my shipping boxes may not look pretty, but they get there, intact. besides who am i trying to impress? i have no intentions of winning the nicest looking package contest...
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[ 11-16-2001: Message edited by: grand illusion ]</p>
Jutus, did you read the comments at /.? This one in particular jumped out at me:
[quote]You shipped without insurance. Don't expect any money, ever, without some kind of lawsuit.
No. Even without insurance, you are entiteled to compensation due to their (In this case severe) negligence. There are laws covering these situations, transport laws and law about the shipment of goods. Insurance is mainly for non-delivery.
Disclaimer: IAALS (I Am A Law Student), so my tip is to poke around in Candian law and see if it has some rules about this. Canadian law is more or less a hundred times more consumer friendly than US code, and my guess would be that Canadian law is the one to be used in this case since itæs the country of origin. There are many cases on international basis covering this kind of situation, contact a lawyer and go for it!<hr></blockquote>
I hope you can get this resolved. I can't imagine how pissed I would be if this had happened to my stuff.
I worked for one of these shippers and I know packing is everything. When you ship something, expect your package to be thrown with, kicked at, driven over, rained on, stowed away in a lost and found zone for seven days, opened by customs, dropped from a truck,...
This will not happen to most of the packages handled by these shippers, but I've seen it happen daily with some packages. Shipping with these companies is trying your luck.
A new Macbook got stolen from my front porch because the vendor didn't require signature. UPS couldn't care less. Though I got a refund eventually (not from UPS), the experience was no fun. Lesson: don't assume they'll ship right since it's expensive; stay in control or get it shipped to a business location.
Comments
but for next time...
your photos didn't show how much and what type of packing material you used. i've shipped very fragile hand blown glassware for many years with ups ground and had no problems. most of my boxes weighing aprox. 25-40 pounds. most important thing you can do is to over protect the individual items you ship. i.e. if you think there's enough protection, double or even triple it. also re: the shipping box in your photo, it doesn't look large enough for your machines, size does matter. feinforce the inside of the shipping box with stiffeners and braces. oh and by the way, clear tape just won't cut it, always, always, use filamant reinforced tape, up, down, over, under and around, the entire box. and keep the box clean, tape won't stick to a dusty surface... my shipping boxes may not look pretty, but they get there, intact. besides who am i trying to impress? i have no intentions of winning the nicest looking package contest...
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[ 11-16-2001: Message edited by: grand illusion ]</p>
[quote]You shipped without insurance. Don't expect any money, ever, without some kind of lawsuit.
No. Even without insurance, you are entiteled to compensation due to their (In this case severe) negligence. There are laws covering these situations, transport laws and law about the shipment of goods. Insurance is mainly for non-delivery.
Disclaimer: IAALS (I Am A Law Student), so my tip is to poke around in Candian law and see if it has some rules about this. Canadian law is more or less a hundred times more consumer friendly than US code, and my guess would be that Canadian law is the one to be used in this case since itæs the country of origin. There are many cases on international basis covering this kind of situation, contact a lawyer and go for it!<hr></blockquote>
I hope you can get this resolved. I can't imagine how pissed I would be if this had happened to my stuff.
This will not happen to most of the packages handled by these shippers, but I've seen it happen daily with some packages. Shipping with these companies is trying your luck.