FCC investigates Apple, AT&T for Google Voice app rejection

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  • Reply 101 of 213
    lkrupplkrupp Posts: 10,557member
    .....
  • Reply 102 of 213
    virgil-tb2virgil-tb2 Posts: 1,416member
    I'm also in favour of the FCC looking into things like this, but I don't think you know what you're talking about here.

    Quote:
    Originally Posted by ouragan View Post


    Maybe the FCC will force Apple to recognize that an iPhone buyer owns his iPhone so that he can install whatever software he pleases on his own property. ...



    This is just completely wrong. You are mixing things up that don't go together.



    Yes, you own the phone (after the contract period is up), and yes you *can* install anything you want on it. Apple in fact, doesn't stop you from doing so.



    What you are missing though, is that software that's on the phone, is not *sold* but licensed. There is no "thing" to sell with software, you are actually "buying" a set of instructions, rules and procedures not an object like a car or a book. It's not so much a sale as an (licensing) agreement to use the software. It's closer to hiring someone for a job than buying a car.



    You can put anything you want on the phone, but the OS software is not "yours" you are just licensing it. The app store is also not *yours* but Apple's. You can download apps all you want from other sources, but it's up to you to figure out how to do it. Apple doesn't have to let you use it's app store to install whatever you want, and Apple doesn't have to help you break into the OS to do that. Install anything you want but you are on your own in that regard.



    Apple also doesn't have to license the use of their software (the OS) with whatever it is you want to put on the phone. They guarantee the software works if you stick to the agreement, if you don't, then again, you're on your own in that regard. So you can install porn, or stolen software, or anything you want, but they have the right to no longer support the license you signed when you bought the software if you do.



    You are just 100% wrong on this. Apple is not stopping anyone from putting what they want on their phones. They are just not helping you do it, and they are trying to stop anyone who wants to do it for nefarious means, or who want's to do it commercially.



    They are doing exactly the same as they did with the OS-X86 people. They basically don't care what you do as long as it's just a hobby or personal use, but the minute you try to make it into a business, or infringe on their business, they will try to stop it. You would too in their position. It's an entirely reasonable, rational position to take.
  • Reply 103 of 213
    SpamSandwichSpamSandwich Posts: 33,407member
    Quote:
    Originally Posted by lkrupp View Post


    Just how is anyone screwed by voluntarily paying for a device and service at the rate the provider is asking for? Who is forcing anyone to buy an iPhone and at&t's data service? How did any of you fools who are screaming for the forced breakup and regulation of Apple arrive at the conclusion that, because a device is very desirable, that you have the right to have it in your possession on your terms, at the price you decide is fair? And where do you get off demanding that the government force the parties to comply with your desires? When did the ownership of an iPhone become a basic human right anyway? How dare you demand the right to set the price and terms of use of a non-essential, purely optional, luxury item?



    This is sickening.



    I see you're not having much luck influencing the "I want everything for free and a bag of chips, too" crowd.
  • Reply 104 of 213
    mark2005mark2005 Posts: 1,158member
    Quote:
    Originally Posted by Mac Voyer View Post


    Too many in this thread are living in a utopian fantasy.



    1. Apple is not the exclusive provider of the iPhone. AT&T is an partner and investor and has a legitimate claim to the iPhone. Apple is not a network carrier; they are a hardware manufacturer. ...



    2. Google does not make a cell phone and does not have a cellular network. ...



    3. This last point is simple. The market is working. ... The only way they are stifling competition of other phones and services is by being superior. That is change I can believe in.



    Right on. You and Ronbo are the two that are making sense in this conversation.



    Now let me toss up an alternative theory: Suppose Apple's original contract with AT&T is such that Apple must block this type of service via the App Store, plus Apple is restricted from talking about it beyond obtusely saying that VoIP is only allowed via wifi. (Note that AT&T is quoted as saying they don't "approve" or "manage" the App Store. That would be technically true, even as AT&T has a contract that restricts Apple's choices regarding the App Store.)



    Now suppose Apple is chafing at these restrictions, seeing that it's allowed on other AT&T phones, and especially since AT&T hasn't lived up to the "spirit of their contract" regarding MMS and tethering. What might Apple's BOD decide to do? (Note Schmidt/Google is on that BOD.) Might they not provoke a consumer outrage such that the FCC takes notice?



    That's one theory. My other theory is that Apple has stupidly mismanaged this whole affair, and may face consequences that it really doesn't want. That's usually the problem with government intervention; it often has unpredictable and unintended outcomes.



    Added: What I'm trying to say is that Apple's original contract with AT&T was worded in such a way that it left too much latitude for AT&T to restrict apps that AT&T doesn't want on the iPhone on their network. And Apple is making no progress in removing some of those restrictions.
  • Reply 105 of 213
    slang4artslang4art Posts: 376member
    Quote:
    Originally Posted by lkrupp View Post


    Yes, I agree. The government should buy Apple, at&t, and Google. How dare such evil corporations even exist? If the United States Government took ownership of these sordid entities then we could all go to bed at night knowing that everything is fair, everybody gets what they want, and everybody gets the same thing. We could all then gather around the virtual campfire (the real thing would be so environmentally damaging) and sing happy songs as we all, both rich and poor, texted each other with our iPhones. Then we would all travel safely home in our GM electric cars.



    Tulkas, you make me want to throw up.



    Stole the words from my mouth, sharpened them up a bit and basically demolished the social agenda. I'm really getting sick of everyone thinking they can tell other people how to live life and run their business. If people don't like it... guess what? iPhone is not a God-given right. It is a luxury item. If you can't afford it, forcing the government on them is just going to hurt their profits and lessen quality SOMEWHERE in the pipeline. I wish people got this. Nothing in life is free. Nothing is fair. Quit whining and change what you dislike. Don't run to/praise a federal entity that hardly has your best interests in mind.
  • Reply 106 of 213
    mdriftmeyermdriftmeyer Posts: 7,503member
    Quote:
    Originally Posted by mark2005 View Post


    Right on. You and Ronbo are the two that are making sense in this conversation.



    Now let me toss up an alternative theory: Suppose Apple's original contract with AT&T is such that Apple must block this type of service via the App Store, plus Apple is restricted from talking about it beyond obtusely saying that VoIP is only allowed via wifi. (Note that AT&T is quoted as saying they don't "approve" or "manage" the App Store. That would be technically true, even as AT&T has a contract that restricts Apple's choices regarding the App Store.)



    Now suppose Apple is chafing at these restrictions, seeing that it's allowed on other AT&T phones, and especially since AT&T hasn't lived up to the "spirit of their contract" regarding MMS and tethering. What might Apple's BOD decide to do? (Note Schmidt/Google is on that BOD.) Might they not provoke a consumer outrage such that the FCC takes notice?



    That's one theory. My other theory is that Apple has stupidly mismanaged this whole affair, and may face consequences that it really doesn't want. That's usually the problem with government intervention; it often has unpredictable and unintended outcomes.



    Don't become a theorist.
  • Reply 107 of 213
    mark2005mark2005 Posts: 1,158member
    Quote:
    Originally Posted by trumptman View Post


    Something I haven't seen pop up in this thread at all, aren't there other smartphones available on AT&T that have this app, can use it and haven't had the app pulled or AT&T take action against them in any fashion?



    True, but in those other instances, the app can be bought and loaded onto the device without the handset manufacturer's consent. In this case, Apple has a contract with AT&T that includes restrictions on the App Store.
  • Reply 108 of 213
    mark2005mark2005 Posts: 1,158member
    Quote:
    Originally Posted by ouragan View Post


    Maybe the FCC will force Apple to recognize that an iPhone buyer owns his iPhone so that he can install whatever software he pleases on his own property.



    By denying the ownership of iPhones, and selecting what an owner can install on his iPhone, Apple violates both property law and anti-trust provisions, not to mention consumer protection laws and, possibly, FCC regulations.



    I applaud the FCC investigation and hope that it will bring a welcomed change in Apple's arbitrary and unlawful conduct.





    Sure, you can load whatever additional apps you want on your iPhone; just jailbreak it. But for many of those apps, you must use the cellular network service (for the app to have any use), and that cellular network is not your property.



    Compare it with the iPod touch, and you can see the difference.



    Added: But I definitely agree with you that the iPhone should be unlocked after your contract is up.
  • Reply 109 of 213
    mark2005mark2005 Posts: 1,158member
    Here's a good article about this: http://seekingalpha.com/article/1530...pen-the-iphone



    Some background: At the Mossberg's D Conference in 2006, six months before iPhone was introed, Jobs derisively referred to the cell carriers as "orifices", and compared the "walled" cellular networks with the "open" wireline networks.



    Apple's clear stance has been that it wants the cell networks to be dumb pipes that don't interfere with what Apple wants to do.* AT&T has allowed Apple to do plenty, but not everything. So has Apple's stance changed? I doubt it.



    * And of course, Apple wants to build its own unique ecosystem and experience on top of this open network. Even an Apple fanboy can see that, but fanboy will go along as long as Apple keeps innovating and improving that experience.
  • Reply 110 of 213
    tawilsontawilson Posts: 484member
    Quote:
    Originally Posted by ouragan View Post


    Maybe the FCC will force Apple to recognize that an iPhone buyer owns his iPhone so that he can install whatever software he pleases on his own property.



    You'll probably find that whilst the phone is subsidised (and in the initial contract) it still technically belongs to the carrier. Check the fine print.



    I know in the UK the carrier is within their rights to ask for a phone back should they terminate your contract for a breech of some kind.
  • Reply 111 of 213
    tawilsontawilson Posts: 484member
    Quote:
    Originally Posted by trumptman View Post


    Something I haven't seen pop up in this thread at all, aren't there other smartphones available on AT&T that have this app, can use it and haven't had the app pulled or AT&T take action against them in any fashion?



    Indeed. The exact reason that neither Apple or AT&T are monopolies in this situation.



    There are other carriers besides AT&T, and their are other phones beside the iPhone.



    Maybe AT&T has a more than 50% US marketshare, I don't know. But that won't make it a monopoly.



    Apple has 0.5% at best of phone market so it is nowhere near a monopoly.
  • Reply 112 of 213
    abster2coreabster2core Posts: 2,501member
    Quote:
    Originally Posted by mark2005 View Post


    … I definitely agree with you that the iPhone should be unlocked after your contract is up.



    Isn't it?



    If you upgrade from the 3G to the new 3GS in Canada, you can do anything you want with the older phone.



    I believe the same holds true with AT&T
  • Reply 113 of 213
    Quote:
    Originally Posted by Abster2core View Post


    Isn't it?



    If you upgrade from the 3G to the new 3GS in Canada, you can do anything you want with the older phone.



    I just chatted online with a US Online Chat session on Apple.

    If you upgrade your 3G to a 3GS you cannot use the 3G on any other carrier, you are tied into AT&T so the phone is useless unless you sell it. This is why they are being investigated. If you don't believe the chat session below then log into Apple and try and upgrade your 3G to a 3GS and there will be a chat option during the process.





    You are chatting with Randal, an Apple Expert

    Hi, my name is Randal. Welcome to Apple!



    Randal: How may I help you today?



    You: Hello.



    Randal: Would you like some assistance with your shopping?



    You: If I upgrade my 3G to a 3GS can I use my 3G on another carrier?



    Randal: You would not be able to do that.



    You: What do I do with it then? Can I sell it on Ebay or another online service?



    Randal: You could try something like that.



    You: Can I trade it in for a partial discount on the new phone?



    Randal: There are not any trade in programs.



    You: If I own the 3G phone why can't I activate it on anothe carrier like T-Mobile?



    Randal: They are locked to the AT&T network.



    Randal: Did you need any other help shopping for your new iPhone today?



    You: How so?



    You: How are they locked to AT&T?



    Randal: That is the way they are designed.



    You: They are designed to be used only with AT&T? That seems against the law?



    Randal: Did you need any other help shopping for your new iPhone today?



    You: Can you please answer my last question?



    Randal: That is how most cell phones operate.



    Randal: For more help you can search Google.



    You: Not my BlackBerry, I can activate it on any network I want.



    Randal: Did you need any other help shopping for your new iPhone today?



    You: No, I just wanted clarification to post our conversation on AppleInsider, regarding a forum they have as to why Apple & AT&T are being investigated by the FCC.



    You: Thanks for the info.



    Randal: Thank you for visiting the Apple Store. We appreciate your business. If you would like more help, please chat with us again.



    Thank you for choosing the Apple Store. If you have any additional questions, please chat us again.
  • Reply 114 of 213
    abster2coreabster2core Posts: 2,501member
    Quote:
    Originally Posted by iPhone1982 View Post


    I just chatted online with a US Online Chat session on Apple.

    If you upgrade your 3G to a 3GS you cannot use the 3G on any other carrier, you are tied into AT&T so the phone is useless unless you sell it.





    As I said you can do anything you want with it.



    The phone is legally yours. The problem starts with the fact that it is a GSM phone and thus won't work on Verizon's non-sim card network.



    Although the iPhone is locked to AT&T, it can be easily broken.



    You could sign up for AT&T's data plan if you want or even just use it for phoning only. However, you could still connect to WiFi; not AT&T's free spots mind you. For that you need a functional data plan.
  • Reply 115 of 213
    mark2005mark2005 Posts: 1,158member
    Quote:
    Originally Posted by Abster2core View Post


    Isn't it?



    If you upgrade from the 3G to the new 3GS in Canada, you can do anything you want with the older phone.



    I believe the same holds true with AT&T



    I know two people who've told me that AT&T wouldn't unlock it for them after their contract was up. I don't know if this was policy or if it was just them...
  • Reply 116 of 213
    I understand both sides of the argument but for this one, I'm going to have to side with Apple and AT&T. Here is my reasoning. I don't think its exactly fair for you to use your "competitor's" service(s) (in this case AT&T's cellular network) to "compete" with them ESPECIALLY when what you are offering is significantly underscores the price the other guy can set. This is what got Standard Oil in trouble in the late 1800's early 1900's. Google is being a leech using AT&T's services to introduce a free way to call and text. Now if everyone gets a Google Voice or a Skype and drops their AT&T plan AT&T does not make money. If AT&T doesn't get money they can't keep supporting the iPhone (or in worse case scenario not be able to support their cellular network) in which case they will drop it. If you don't have AT&T around you can't use your iPhone period. And the same would be true for any other cell network in regards to GV. Google Voice's practices are far more monopolistic than AT&T's. If Google wants to give you free Google Voice maybe they should think about starting up a Google Mobile division of their company in which they become a carrier. You can't just yell at the top of your lungs: "This is what's good for us consumers!!!" Like the App Store has treated you bad thus far. You have to weigh in all factors before you make a decision. What may be really good for you might be very bad for someone else which in the end is bad. You have to reach a happy medium. Self-Entitlement mentalities are never beneficial in the long run
  • Reply 117 of 213
    Quote:
    Originally Posted by Abster2core View Post


    As I said you can do anything you want with it.



    The phone is legally yours. The problem starts with the fact that it is a GSM phone and thus won't work on Verizon's non-sim card network.



    Although the iPhone is locked to AT&T, it can be easily broken.



    You could sign up for AT&T's data plan if you want or even just use it for phoning only. However, you could still connect to WiFi; not AT&T's free spots mind you. For that you need a functional data plan.



    What part about where I asked if I could use it on another Carrier and an Apple Rep told me I could not don't you understand?



    Apple is saying you cannot use the iPhone (in the USA) on any other carrier.



    It's that simple. If that isn't against the law in the US than it should be. I own the phone as I do my non subsidized 1st Gen Phone yet legally I can't activate them on any other carrier.



    To HELL with APPLE & AT&T. They should be being investigated by the FCC and I hope they get burned on the stake with this one and their stock goes down. I sold all my shares in Apple when they hit 160.



    I could care less what their stock does at this point. By the way. Google Android sold 1 million phones faster than Apple did. I see Google as the Future and Apple and Microsoft about the same on the "I don't care what my customers think" level.
  • Reply 118 of 213
    ltmpltmp Posts: 204member
    Sorry if anyone has already mentioned this...

    The Google Voice app has been removed in Canada as well as the US. I'm interested to know if it's been removed at all the stores.

    If it has been, doesn't it seem unlikely that AT&T is behind it?
  • Reply 119 of 213
    mac voyermac voyer Posts: 1,294member
    Quote:
    Originally Posted by LTMP View Post


    Sorry if anyone has already mentioned this...

    The Google Voice app has been removed in Canada as well as the US. I'm interested to know if it's been removed at all the stores.

    If it has been, doesn't it seem unlikely that AT&T is behind it?



    I suspect Apple has similar deals with all its carrier partners. One carrier is not all that different from another and they all have the same concerns. I suspect Apple is just being a good partner and carrying out the spirit, if not the letter, of the deals they made.
  • Reply 120 of 213
    mactrippermactripper Posts: 1,328member
    Quote:
    Originally Posted by lkrupp View Post


    Just how is anyone screwed by voluntarily paying for a device and service at the rate the provider is asking for? Who is forcing anyone to buy an iPhone and at&t's data service? How did any of you fools who are screaming for the forced breakup and regulation of Apple arrive at the conclusion that, because a device is very desirable, that you have the right to have it in your possession on your terms, at the price you decide is fair? And where do you get off demanding that the government force the parties to comply with your desires? When did the ownership of an iPhone become a basic human right anyway? How dare you demand the right to set the price and terms of use of a non-essential, purely optional, luxury item?



    This is sickening.





    No what is sickening is not allowing carrier competition to bring down prices, bring up quality and introduce different use plans for different people's needs.



    For instance, my flip Motorola phone cost $30 and I use anywhere from $10 to $15 a month in minutes on average, exact AT&T voice quality (no data obviously). What brought about this marvelous arrangement? Competition!



    The government steps in when companies purposely conspire to create a unfair competitive advantage.





    The government needs to step into the carrier/phone exclusive deals.



    RIM is on nearly all carriers, so should the iPhone.
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