Problems with Quick Look Helper in 10.6

in macOS edited January 2014
Hi there,

I'm running OS X 10.6.1 on a MacBook Pro (2.16 GHz Core 2 Duo with 3GB RAM). I keep on getting this error message (this is the start of it anyway) when in the Finder, and inside my Movies folder:

Process: quicklookd [373]

Path: /System/Library/Frameworks/QuickLook.framework/Resources/


Version: 2.0 (327.0)

Build Info: QuickLook-3270000~1

Code Type: X86-64 (Native)

Parent Process: launchd [244]

Date/Time: 2009-09-15 05:57:12.623 +1000

OS Version: Mac OS X 10.6.1 (10B504)

Report Version: 6

Interval Since Last Report: 861 sec

Crashes Since Last Report: 4

Per-App Interval Since Last Report: 332 sec

Per-App Crashes Since Last Report: 4

Anonymous UUID: FECBC589-6C2F-4ED8-8F0C-4D4CD7E15E3D


Exception Codes: KERN_INVALID_ADDRESS at 0xffffffffffffff9c

Crashed Thread: 0 Dispatch queue:

Other than this, Snow Leopard is running really well for me.

Does anyone know what is causing this, and any ways to fix the issue?



  • Reply 1 of 6
    irelandireland Posts: 17,623member
    Call Apple, you have 90 days telephone support.
  • Reply 2 of 6
    Originally Posted by Ireland View Post

    Call Apple, you have 90 days telephone support.

    I've just been on the phone to Apple for 2 hours. Still no resolution :S. Does Quick Look access the RAM in some special way or something?
  • Reply 3 of 6
    My guess would be the codec/format of a video file in your movies folder is causing quick look to hang. Does it only happen in that specific folder?
  • Reply 4 of 6
    It seemed to be happening when I would highlight some types of movie files- one was an .m2v movie format that QuickTime didn't want to open- although I'm sure I could play it under 10.5.X.

    There was also two .mpg files that contained only audio (that did play in QuickTime) that seemed to invoke the crash also.

    Then I have a folder of .flv movies that seem to cause the crash to happen over and over again.

    I should add that the crashes don't occur in List View, but it does happen in Icon, Column, and Cover Flow views.
  • Reply 5 of 6
    I have the same problem espacialy with mpeg1 movies...

    Did you resolve that problem?
  • Reply 6 of 6
    cam80cam80 Posts: 9member
    Originally Posted by krystofpolak View Post

    I have the same problem espacialy with mpeg1 movies...

    Did you resolve that problem?

    I resolved it by drastic measures- formatted the HD and did a clean install of Snow Leopard. All is well now. Seems even a bit faster than the update I did over 10.5.8 also.
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