AT&T responds to 'false and misleading' Verizon ads

2456

Comments

  • Reply 21 of 116
    teckstudteckstud Posts: 6,476member
    Quote:
    Originally Posted by newbee View Post


    Why is it that some people would rather sit around and complain about everything rather than actually do something about it. If you're not happy with AT&T feel free to go somewhere else .... OTOH I guess that wouldn't fit your agenda.



    That's because if you want the iPhone you're stuck with a ball n chain down here in the good ol' USA, newbee. Do you expect up to start digging holes to add new towers ourselves? Apple got hitched with a corpse bride down here unlike up north. The only agenda we have is to get decent 3G service and steady calls. Is that unreasonable?
     0Likes 0Dislikes 0Informatives
  • Reply 22 of 116
    newbeenewbee Posts: 2,055member
    Quote:
    Originally Posted by vercordio View Post


    It's called advertising, AT&T... Grow a thicker skin or get out of the biz.



    If misrepresenting, or lying by omission, is standard practise in the advertising business (I refuse to call it a profession) and unfortunately all too often it is, doesn't that speak well for the whole add industry. The real sad part of this is how easily duped the average consumer can be.
     0Likes 0Dislikes 0Informatives
  • Reply 23 of 116
    Quote:
    Originally Posted by newbee View Post


    If misrepresenting, or lying by omission, is standard practise in the advertising business (I refuse to call it a profession) and unfortunately all too often it is, doesn't that speak well for the whole add industry. The real sad part of this is how easily duped the average consumer can be.



    The whole point of advertising is to dupe the consumer into buying your product. Some are just more obvious than others, but they all do it nonetheless.
     0Likes 0Dislikes 0Informatives
  • Reply 24 of 116
    teckstudteckstud Posts: 6,476member
    Quote:
    Originally Posted by newbee View Post


    If misrepresenting, or lying by omission, is standard practise in the advertising business (I refuse to call it a profession) and unfortunately all too often it is, doesn't that speak well for the whole add industry. The real sad part of this is how easily duped the average consumer can be.



    It's your responsibilty to read the fine print just like you did last year when APple told you the iPhone was "Twice as Fast and Half the Price". Did you believe that NEWBEE? Do you want me to sell you the brooklyn bridge too?
     0Likes 0Dislikes 0Informatives
  • Reply 25 of 116
    shawnbshawnb Posts: 155member
    Seeing how AT&T is basically complaining because of something Verizon DIDN'T say, I'm glad to see AT&T stepping up on their own behalf.



    Here's my issue with ALL wireless advertising in the US:



    It's OK to make all of the positive claims you can about your service, even if it is only "technically" correct, because at the end of the day even though your claims are largely unprovable, they are also nearly impossible to disprove.



    But the moment you point out a perceived weakness in a competitor's service, the lawsuits ensue, and you are expected to disprove something that your competitor hasn't even legitimately proven.



    The relative quality of ANY service at any particular time at any particular place is based on dozens of variable factors. I think it's a joke to be able to make broad, sweeping positive claims without any of the fine print; but the moment someone says something negative, expect them to disclose all of the many factors that may or may not effect the situation.



    My money is on this case being thrown out, or AT&T claiming a "victory" by settling after Verizon makes some petty change to their fine print.



    I'd like to see an all-out, stone-throwing marketing war between the carriers so that maybe all of them will get off their rears and give us better value for our money. For that, I'd like to thank Verizon for throwing the first punch, and say shame on AT&T for running to the teacher.
     0Likes 0Dislikes 0Informatives
  • Reply 26 of 116
    Quote:
    Originally Posted by teckstud View Post


    That's because if you want the iPhone you're stuck with a ball n chain down here in the good ol' USA, newbee. Do you expect up to start digging holes to add new towers ourselves? Apple got hitched with a corpse bride down here unlike up north. The only agenda we have is to get decent 3G service and steady calls. Is that unreasonable?



    so you're saying if the iPhone originally came out on Verizon, their network would have been able to handle the immediate effect of millions of additional data-heavy users? I didn't think so. Verizon continues to do a fantastic job at marketing their network, convincing people that it's better. All I can speak from is experience, and my 8 years with Cingular / AT&T, including 2.5 years with the iPhone, have been perfectly satisfactory.
     0Likes 0Dislikes 0Informatives
  • Reply 27 of 116
    newbeenewbee Posts: 2,055member
    Quote:
    Originally Posted by teckstud View Post


    That's because if you want the iPhone you're stuck with a ball n chain down here in the good ol' USA, newbee. ?





    When I chose my wife I did so in spite of some "negative" qualities. Fortunately, for me, she did the same. In both cases we did so because the "whole package" was well worth it, otherwise we would have made other choices.



    You had the same option with AT&T, but you, and others, insist on making the same old tired complaints , time and time again. There is ample evidence that AT&T are spending tons of money to improve their service. Maybe it's time to "take a breather" and give them time to do so. "Rome wasn't built in a day" and I'm positive that you and the "rest of the gang" will always be able to find "the dark clouds behind the silver lining" so don't worry, you'll still have a reason to go on....and on, and on, etc.



    One final thought .... when one makes a complaint based on a valid point, people will mostly listen, .... but when they keep on and on about it ... soon people start tuning them out. If you want to be taken seriously, try being a little more balanced, otherwise you run the risk of just being thought of as a fool.
     0Likes 0Dislikes 0Informatives
  • Reply 28 of 116
    teckstudteckstud Posts: 6,476member
    Quote:
    Originally Posted by AppleStud View Post


    so you're saying if the iPhone originally came out on Verizon, their network would have been able to handle the immediate effect of millions of additional data-heavy users? I didn't think so. Verizon continues to do a fantastic job at marketing their network, convincing people that it's better. All I can speak from is experience, and my 8 years with Cingular / AT&T, including 2.5 years with the iPhone, have been perfectly satisfactory.



    I can''t speak for the 3G service but I can for the dropped calls. I don't know if it's a CDMA vs GSM thing but Verizon clearly has AT&T beat in stength and clarity at least in NYC.

    I don't think anyone can really say whether Verizon's 3G would be same, better, or worse as it's strictly hypothethical comparison.
     0Likes 0Dislikes 0Informatives
  • Reply 29 of 116
    teckstudteckstud Posts: 6,476member
    Quote:
    Originally Posted by newbee View Post


    One final thought .... when one makes a complaint based on a valid point, people will mostly listen, .... but when they keep on and on about it ... soon people start tuning them out. If you want to be taken serious, try being a little more balanced, otherwise you run the risk of just being thought of as a fool.



    Thanks - I hope eveyone's listening to whom that last remark pertains too.

    No fool here.
     0Likes 0Dislikes 0Informatives
  • Reply 30 of 116
    newbeenewbee Posts: 2,055member
    Quote:
    Originally Posted by DKWalsh4 View Post


    The whole point of advertising is to dupe the consumer into buying your product. Some are just more obvious than others, but they all do it nonetheless.



    If you have a worthwhile product or service, like Apple always try to have, you don't have to resort to "trickery or deceit". Anytime I see a company (or politician) trying to dupe a customer, I walk away, far far away. Verizion's adds speaks volumes for me ... and not in a good way.
     0Likes 0Dislikes 0Informatives
  • Reply 31 of 116
    newbeenewbee Posts: 2,055member
    Quote:
    Originally Posted by teckstud View Post


    Do you want me to sell you the brooklyn bridge too?



    TechDud ... How could I possibly buy anything from someone who has shown me I can't trust his words? But thanks for the offer.
     0Likes 0Dislikes 0Informatives
  • Reply 32 of 116
    geekdadgeekdad Posts: 1,131member
    Quote:
    Originally Posted by newbee View Post


    When I chose my wife I did so in spite of some "negative" qualities. Fortunately, for me, she did the same. In both cases we did so because the "whole package" was well worth it, otherwise we would have made other choices.



    You had the same option with AT&T, but you, and others, insist on making the same old tired complaints , time and time again. There is ample evidence that AT&T are spending tons of money to improve their service. Maybe it's time to "take a breather" and give them time to do so. "Rome wasn't built in a day" and I'm positive that you and the "rest of the gang" will always be able to find "the dark clouds behind silver lining" so don't worry, you'll still have a reason to go on....and on, and on, etc.



    One final thought .... when one makes a complaint based on a valid point, people will mostly listen, .... but when they keep on and on about it ... soon people start tuning them out. If you want to be taken serious, try being a little more balanced, otherwise you run the risk of just being thought of as a fool.



    I had Verizon for 5 plus years and switched to AT&T and the iphone last year.

    I have not noticed a difference in service at all! I have the same coverage and the same call quality as when I was with verizon.

    I think AT&T needs to come out with their own advertising comapring maybe something like all the swichers from Verizon have an APP for that...to the tune of over 100,000 apps to be exact! Oh yeah and you don't have the #1 smartphone in theworld either...... there no map for that!

    They should try to hit back instead of being seen as a cry baby!
     0Likes 0Dislikes 0Informatives
  • Reply 33 of 116
    nagrommenagromme Posts: 2,834member
    AT&T should just run ads about how Verizon 3G doesn?t allow talk and Internet at once! That?s often more important than EDGE vs. 3G speed. That Verizon lack would be a deal-breaker for me.



    I?d love to have a wireless company I don?t hate, but I don?t think there ARE any good options (in the US) right now.
     0Likes 0Dislikes 0Informatives
  • Reply 34 of 116
    tenobelltenobell Posts: 7,014member
    Sprint's 3G network isn't able to reach the speeds that match AT&T (or T-Mobile) using HSPA.



    Quote:
    Originally Posted by chronster View Post


    Oh well? AT&T says they're the fastest 3g network. You don't see Sprint running up proving them wrong.



     0Likes 0Dislikes 0Informatives
  • Reply 35 of 116
    You see its only now that ATT is actually informing its subs what 3G is. Most peoole are not like us, they don't know the difference beyween 3G and EDGE. They buy an iPhone because its the hottest device and when it can't get 3G service who is to blame? ATT that's who. VZW is just pointing out to those not in the know exactly how big ATTs highly touted 3G network is. Its genius really.
     0Likes 0Dislikes 0Informatives
  • Reply 36 of 116
    The headlines/rumors indicated that Verizon sold about a 100k DROIDs over the kick off weekend. Does anyone know if they actually stole customers from the other carriers (AT&T, SPRINT, T-MOBILE) or sold most to their current customers?
     0Likes 0Dislikes 0Informatives
  • Reply 37 of 116
    This is the best - good one...



    AT&T = US Postal Service
     0Likes 0Dislikes 0Informatives
  • Reply 38 of 116
    dm3dm3 Posts: 168member
    Yet another attempt by AI and AT&T to put a positive spin on AT&T's abismal 3G coverage.



    Won't work. The more publicity AT&T gets trying to defend their weak 3G network, the more people realize how bad AT&T's network is.



    I love the iPhone.



    I have no love lost on Verizon. I've had serious issues with their customer support.



    But AT&T is all upset about consumers noticing the truth. AT&T's network has very little 3G coverage and even when they claim it, it doesn't work well.



    I'm very grateful to Verizon for publicizing AT&T's network problems. Now maybe AT&T will do something about it. Years of consumer complaints hasn't been successful at getting AT&T to improve their network, maybe Verizon's ads will.
     0Likes 0Dislikes 0Informatives
  • Reply 39 of 116
    tenobelltenobell Posts: 7,014member
    It all comes down to context and perception.



    The problem is that the majority of people don't know there is a difference between voice and data coverage. They will see Verizon's commercials and think that literally is AT&T's coverage.



    Verizon is mostly telling the truth about 3G coverage, but they are sending this message out to people who don't understand what 3G is in the first place. They are leaving the impression that AT&T's 3G coverage is all of AT&T's coverage. That impression is false and damaging to AT&T's business.



    Quote:
    Originally Posted by shawnb View Post


    Seeing how AT&T is basically complaining because of something Verizon DIDN'T say, I'm glad to see AT&T stepping up on their own behalf.



    Here's my issue with ALL wireless advertising in the US:



    It's OK to make all of the positive claims you can about your service, even if it is only "technically" correct, because at the end of the day even though your claims are largely unprovable, they are also nearly impossible to disprove.



     0Likes 0Dislikes 0Informatives
  • Reply 40 of 116
    tenobelltenobell Posts: 7,014member
    Its abysmal.





    Quote:
    Originally Posted by dm3 View Post


    Yet another attempt by AI and AT&T to put a positive spin on AT&T's abismal 3G coverage.



     0Likes 0Dislikes 0Informatives
Sign In or Register to comment.