iTunes quits when trying to sync iPad

Posted:
in iPhone edited January 2014
There seems to be a conflict with the Canon h264 codec - it's crashing iTunes when I try to sync my iPad. Don't have any problem with my iPhone.



report details:



Process: iTunes [28694]

Path: /Applications/iTunes.app/Contents/MacOS/iTunes

Identifier: com.apple.iTunes

Version: 9.1 (9.1)

Build Info: iTunes-9107901~2

Code Type: X86 (Native)

Parent Process: launchd [263]



PlugIn Path: /Library/QuickTime/CanonH264Dec.component/Contents/MacOS/CanonH264Dec

PlugIn Identifier: jp.co.canon.H264Dec

PlugIn Version: 1.4.0 (1.4.0.3)



Date/Time: 2010-04-03 12:34:13.025 -0700

OS Version: Mac OS X 10.6.3 (10D573)

Report Version: 6



Interval Since Last Report: 287330 sec

Crashes Since Last Report: 6

Per-App Interval Since Last Report: 237489 sec

Per-App Crashes Since Last Report: 3

Anonymous UUID: 21B30AC4-F442-4B44-9C4C-11C93A080BC3



Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Crashed Thread: 16



Application Specific Information:

abort() called

Comments

  • Reply 1 of 3
    addaboxaddabox Posts: 12,664member
    What happens if you pull the Canon component onto the desktop while you're syncing? And, have you filed a bug report?
  • Reply 2 of 3
    mr. hmr. h Posts: 4,819member
    Why do you have a canonH264 decode component? Does it do something QuickTime won't do natively? If yes, have you tried Perian instead (which probably won't suffer from this incompatibility you're facing).
  • Reply 3 of 3
    jasonfjjasonfj Posts: 550member
    Quote:
    Originally Posted by Mr. H View Post


    Why do you have a canonH264 decode component? Does it do something QuickTime won't do natively? If yes, have you tried Perian instead (which probably won't suffer from this incompatibility you're facing).



    I assume it installed for my Canon 7d to display the files from that camera. Haven't yet had chance to see if it works ok without it.
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