iTunes quits when trying to sync iPad

jasonfj · April 3, 2010 2:36PM

There seems to be a conflict with the Canon h264 codec - it's crashing iTunes when I try to sync my iPad. Don't have any problem with my iPhone.

report details:

Process: iTunes [28694]

Path: /Applications/iTunes.app/Contents/MacOS/iTunes

Identifier: com.apple.iTunes

Version: 9.1 (9.1)

Build Info: iTunes-9107901~2

Code Type: X86 (Native)

Parent Process: launchd [263]

PlugIn Path: /Library/QuickTime/CanonH264Dec.component/Contents/MacOS/CanonH264Dec

PlugIn Identifier: jp.co.canon.H264Dec

PlugIn Version: 1.4.0 (1.4.0.3)

Date/Time: 2010-04-03 12:34:13.025 -0700

OS Version: Mac OS X 10.6.3 (10D573)

Report Version: 6

Interval Since Last Report: 287330 sec

Crashes Since Last Report: 6

Per-App Interval Since Last Report: 237489 sec

Per-App Crashes Since Last Report: 3

Anonymous UUID: 21B30AC4-F442-4B44-9C4C-11C93A080BC3

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Crashed Thread: 16

Application Specific Information:

abort() called

addabox · April 3, 2010 3:01PM

What happens if you pull the Canon component onto the desktop while you're syncing? And, have you filed a bug report?

mr. h · April 3, 2010 8:04PM

Why do you have a canonH264 decode component? Does it do something QuickTime won't do natively? If yes, have you tried Perian instead (which probably won't suffer from this incompatibility you're facing).

jasonfj · April 3, 2010 8:08PM

Quote:

Originally Posted by Mr. H

Why do you have a canonH264 decode component? Does it do something QuickTime won't do natively? If yes, have you tried Perian instead (which probably won't suffer from this incompatibility you're facing).

I assume it installed for my Canon 7d to display the files from that camera. Haven't yet had chance to see if it works ok without it.

iTunes quits when trying to sync iPad

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