FTC to investigate iTunes in-app purchases after receiving complaints

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Comments

  • Reply 21 of 29
    Quote:
    Originally Posted by Slang4Art View Post


    I've never accidentally purchased a bunch of "tokens" or "prizes" in an app.



    Could it be good ol' Darwin at work here? Seriously, just turn In-App purchases off when you hand the device to your child. If you're too much of an idiot to toggle a switch, you shouldn't be having children, using technology or electing corrupt officials into office.



    OR Apple could simply require a password entry for each and every purchase. This isn't social Darwinism at work. People make mistakes. Instead of trying bad-mouth them, how about coming up with a solution.
  • Reply 22 of 29
    Quote:
    Originally Posted by charlituna View Post


    No matter what the do, Apple is screwed.



    They make it so every purchase every time requires the password, the 'adults' will complain. And it doesn't fix the way too easy to guess password issues, or things like Momma $1400 who had told her kids the password.



    If they force games to have no buys, the developers will yell at them for being over controlling etc. Censoring how games can be written etc.



    I have no real love for Smurf's Village because I found it to be rather lame with the same games over and over etc. Speeding it up might help or not.



    In the end the best advice for those with kids is to not have a credit card on your account. Added bonus if someone hacks your account they can't clean out your checking account etc. or if it is the kids device let them learn some responsibility with an allowance account.



    Really? Make it an option so that you can turn on the the need for a password entry every time any purchase is made. If it is an OPTION then Apple will not "be screwed". They will have covered all their bases.
  • Reply 23 of 29
    The thing is that it isn't Apple's fault entirely. Yes, there should be an option. To those who are saying it should log you out automatically, please consider people who find it very convenient that we do remain logged in. For example, I'm a teenager, and I maintain my own iTunes Store account with iTMS gift cards. No one else uses my iPod except under very strict supervision, because I'm paranoid and protective. So I don't want to be logged out EVERY TIME, especially since I have a longer password.



    It's not convenient that there is a universal Store setting. It should be an option.
  • Reply 24 of 29
    Whatever the question, more passwords isn't the answer.



    I don't like a Vista-experience on my phone.



    And a "request for password" for every App-purchase isn't a solution at all: children can make international phone calls, mistakenly use Application intended for real work (deleting docs), send email to wrong contacts, delete Apps, and tomorrow perhaps make NFC or other mobile payments.

    Of course they also can navigate in internet, see questionable content, listen explicit lyrics, or use unintended amount of internet data.

    If someone gives his child a dumb-phone for playing a Java-based game and his child instead calls China, Ma Bell refunds?

    No technological solution may assure careless or no-brainer entrustment of such powerful devices to children.



    Besides: more often people is requested for password, more simple the password will become.



    I think that the best option is:



    - to ask when setting the iDevice for the first time "Do you want to configure this iPod/iPhone/iPod for children use? Yes/No; You can later change this choice in setting > general > restrictions"



    AND



    - to build a control next and similar to "Airplane mode" called "Children mode" that disables by defaults:

    data-roaming

    in-App purchase

    app-store purchase

    mobile payment

    phone-calls

    mail, calendar and Addressbook Apps

    internet navigation

    UI modifying

    Every App, Toon, Movie recommended for > 8 years old





    Of course people would allowed to fine-tuning this settings in settings > general > parental controls.

    Everyone happy.





    One more thing:

    I like Smurf's Village.

    There is still room for improvements: a different graphics for in-App purchase, similar to app-store, a 15minutes timer that prevents child from compulsive purchase, a plain deletion of 99$ smurfsberries pack, language localization.

    But I think it is not more "dangerous" than other potential activity that a child can do on the iPod touch without parental control.
  • Reply 25 of 29
    Quote:
    Originally Posted by Guglielmo Altavilla View Post


    Whatever the question, more passwords isn't the answer.



    I don't like a Vista-experience on my phone.



    And a "request for password" for every App-purchase isn't a solution at all: children can make international phone calls, mistakenly use Application intended for real work (deleting docs), send email to wrong contacts, delete Apps, and tomorrow perhaps make NFC or other mobile payments.

    Of course they also can navigate in internet, see questionable content, listen explicit lyrics, or use unintended amount of internet data.

    If someone gives his child a dumb-phone for playing a Java-based game and his child instead calls China, Ma Bell refunds?

    No technological solution may assure careless or no-brainer entrustment of such powerful devices to children.



    Besides: more often people is requested for password, more simple the password will become.



    I think that the best option is:



    - to ask when setting the iDevice for the first time "Do you want to configure this iPod/iPhone/iPod for children use? Yes/No; You can later change this choice in setting > general > restrictions"



    AND



    - to build a control next and similar to "Airplane mode" called "Children mode" that disables by defaults:

    data-roaming

    in-App purchase

    app-store purchase

    mobile payment

    phone-calls

    mail, calendar and Addressbook Apps

    internet navigation

    UI modifying

    Every App, Toon, Movie recommended for > 8 years old





    Of course people would allowed to fine-tuning this settings in settings > general > parental controls.

    Everyone happy.





    One more thing:

    I like Smurf's Village.

    There is still room for improvements: a different graphics for in-App purchase, similar to app-store, a 15minutes timer that prevents child from compulsive purchase, a plain deletion of 99$ smurfsberries pack, language localization.

    But I think it is not more "dangerous" than other potential activity that a child can do on the iPod touch without parental control.







    Why is it Apple's responsibility to build a system to do the job of the parent?
  • Reply 26 of 29
    Quote:
    Originally Posted by Patranus View Post


    Why is it Apple's responsibility to build a system to do the job of the parent?



    It is not Apple's responsibility.

    It is an opportunity to provide a superior feature for people that, unlike me you and Joe AIreader, cannot manage accurately all settings needed when giving their devices to their children.
  • Reply 27 of 29
    hirohiro Posts: 2,663member
    Quote:
    Originally Posted by Patranus View Post


    Why is it Apple's responsibility to build a system to do the job of the parent?



    That's not. It would be the parents job to set the child mode when handing the phone to the kids. Apple just makes it far easier for everyone to have a good enjoyable experience with a reduced opportunity for unpleasant surprises. And that's kind of an Apple thing.
  • Reply 28 of 29
    blah64blah64 Posts: 993member
    Quote:
    Originally Posted by charlituna View Post


    In the end the best advice for those with kids is to not have a credit card on your account. Added bonus if someone hacks your account they can't clean out your checking account etc. or if it is the kids device let them learn some responsibility with an allowance account.



    +1 for this. Why people feel they have to have their CC tied to their account is beyond me, kids or not. Using iTunes gift cards gives virtually all the benefits, with virtually none of the risk.



    Quote:
    Originally Posted by Guglielmo Altavilla View Post


    - to build a control next and similar to "Airplane mode" called "Children mode" that disables by defaults:

    data-roaming

    in-App purchase

    app-store purchase

    mobile payment

    phone-calls

    mail, calendar and Addressbook Apps

    internet navigation

    UI modifying

    Every App, Toon, Movie recommended for > 8 years old



    Yup. I don't necessarily agree with this exact set of options, but the idea is perfect. And given the number of kids that use iPad/iPhone, it would surprise me if they didn't add something similar to this in the future.



    Quote:
    Originally Posted by Patranus View Post


    Why is it Apple's responsibility to build a system to do the job of the parent?



    Quote:
    Originally Posted by Hiro View Post


    That's not. It would be the parents job to set the child mode when handing the phone to the kids. Apple just makes it far easier for everyone to have a good enjoyable experience with a reduced opportunity for unpleasant surprises. And that's kind of an Apple thing.



    Patranus is obviously not a parent (nor particularly worldly or thoughtful). And as Hiro points out, it's merely an optional tool that Apple could easily provide to make a parents life much easier.
  • Reply 29 of 29

    Hi,

    I need help due to reporting an illegal game that was purchased in app store. How do I go forward?? Help please. It is a game that is said to be 12+, but the game Developer and team is allowing players to have very offensive names and the language using in the global chat is very sexualized, and some of the players are simply cyber bullying other players.

     

     I was a Assistent head moderator for quite a while and I tried real hard to do something about it, but the Company behind the game will not support me. They will not let me mute or ban some players who they call vips. These  are players using a crazy amount of Money, and the Company are afraid of loosing them, so eventhough they are voilating the rules, making the game a porn site, the system allows them  to do everything and get away with it. I have plenty screenshots as proff, also communication between myself and the game company and comversation between these so-called vips and Company People making special deals.

     

    The game should be taken off the market due to its immorality and unethical ways of dealing with rules. Anyone can help me to find out where and how to report this???

    Thanks.

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