Apple to overhaul retail operations with iPads running new RetailMe software

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Comments

  • Reply 21 of 51
    joelsaltjoelsalt Posts: 827member
    Quote:
    Originally Posted by ascii View Post


    If you can imagine an ideal capitalist Apple Store, it would be slightly cluttered and messy, since they don't believe in controlling the economy so much, but the people themselves would be well dressed and polite, since they believe in holding people to standards.



    This is the funniest thing I've read in a long time
  • Reply 22 of 51
    futuristicfuturistic Posts: 599member
    Quote:
    Originally Posted by john22132 View Post


    This could be the most boring 10th anniversary for the customers...who cares..



    I doubt this is the 10th anniversary celebration planned. However, if it is, then yes, it's incredibly boring, and uncharacteristic of Apple.
  • Reply 23 of 51
    dick applebaumdick applebaum Posts: 12,527member
    Quote:
    Originally Posted by applestoapples View Post


    I worked in apple retail when they used the Windows powered handheld checkout devices. They were cumbersome and flaky. I left before they switched to the iPod touch checkout devices but thought that was a benefit for the specialists on the floor. I can't imagine carrying an ipad for an eight-hour shift. If in fact they expect sales to be conducted using iPads there better be some huge holsters or apple branded tactical pants with massive pockets to carry them around. While iPads don't weigh much, after several hours anyones forearm would be cramped holding one.



    Quote:
    Originally Posted by Paul94544 View Post


    I agree about arm stress, though I can imagine the employee might have the iPad tether the thing by hanging it around his/her neck. The advantage of this method would be when employee uses it themselves would orient itself correctly and when customer it would drop down and display it would flip so customer could write signature or view app running. Plus of course employee can walk around hands free and not lose it.



    Not sure if 1.1 pounds of weight on neck might cause health related injuries though. lawsuit / workers comp??



    Quote:
    Originally Posted by Prof. Peabody View Post


    I don't get this comment. If you *have* to put an iPad down on a desk to put information in it, you're doing it wrong.



    Inputting information while standing up is kinda the whole point of having an iPad instead of a laptop.



    I posted this on an earlier thread -- and sol want's to steal his lunch money:



  • Reply 24 of 51
    christopher126christopher126 Posts: 4,366member
    Quote:
    Originally Posted by Dick Applebaum View Post








    Uber-geek! That could have been me a couple of years ago, until I figured out there is more to life than tech gadgetry, etc.



    Just need an IP4, iPad2, ATV and my old original iMac and I'm good to go!
  • Reply 25 of 51
    dick applebaumdick applebaum Posts: 12,527member
    Quote:
    Originally Posted by applestoapples View Post


    They had some weight but could be cupped in the palm of your hand and fit in a back pocket of your jeans. I think the size of the ipad is what would make it less ideal for this scenario. If others are right about the devices being used for training/reading while staying out of the "back of house" then that makes far more sense. It was cramped back there and the inventory guys weren't fans of the traffic.



    I hate to admit it, but this POST (Point Of Sale Terminal) is one are where a tablet with a 7" form factor with wide screen might be superior.



    The screen is large enough to show product, enter sales, thumb type (portrait), touch type (landscape) and especially signatures.



    Now, what's the chance that any iPad competitor will get their shit together and do a viable Tablet/POST?



    Mmmm... Amazon anyone?
  • Reply 26 of 51
    christopher126christopher126 Posts: 4,366member
    Quote:
    Originally Posted by Dick Applebaum View Post


    I hate to admit it, but this POST (Point Of Sale Terminal) is one are where a tablet with a 7" form factor with wide screen might be superior.



    The screen is large enough to show product, enter sales, thumb type (portrait), touch type (landscape) and especially signatures.



    Now, what's the chance that any iPad competitor will get their shit together and do a viable Tablet/POST?



    Mmmm... Amazon anyone?



    I take your point...but I don't think anyone else has the software programming chops!
  • Reply 27 of 51
    dick applebaumdick applebaum Posts: 12,527member
    Quote:
    Originally Posted by ascii View Post


    I realized the other day why I don't like Apple retail stores. The two things that stand out about them is that the environment is highly designed and sterile, and the shop assistants are very casual, both in dress and manner.



    Sorry to get political, bit this is essentially a model of a leftist ideal world. The economy highly designed/controlled but the people themselves have no standards or judgment applied to them.



    If you can imagine an ideal capitalist Apple Store, it would be slightly cluttered and messy, since they don't believe in controlling the economy so much, but the people themselves would be well dressed and polite, since they believe in holding people to standards.



    On another topic, even the Apple Store Online has been going downhill lately. It used to be just 3 clicks: product family-> product model->buy (with optional customisation after you click on the product model screen). So logical and essential. But now there is a totally redundant screen after you select the product family, where you have to select exactly the same product family again, even though you just clicked that.



    Certainly Jobs is liberal -- I remember Woz joking that Steve supported Gary Hart -- because he was good for the economy -- and good for Jobs.



    But, I don't believe that Apple Stores represent an "Utopian World" -- rather, just a well-oiled, efficient retail operation.
  • Reply 28 of 51
    c4rlobc4rlob Posts: 277member
    In some Apple stores in NYC, I've seen employees using a special cushioned iPad holder that your hand slips into. The photo only shows a SmartCover, but holding it comfortably for long shifts is definitely doable with the right accessory.

    But without a special accessory, these iPads are definitely meant to stay on a table top, which then seems to point to a different purpose than roaming check-outs.
  • Reply 29 of 51
    robin huberrobin huber Posts: 3,689member
    Quote:
    Originally Posted by applestoapples View Post


    I worked in apple retail when they used the Windows powered handheld checkout devices. They were cumbersome and flaky. I left before they switched to the iPod touch checkout devices but thought that was a benefit for the specialists on the floor. I can't imagine carrying an ipad for an eight-hour shift. If in fact they expect sales to be conducted using iPads there better be some huge holsters or apple branded tactical pants with massive pockets to carry them around. While iPads don't weigh much, after several hours anyones forearm would be cramped holding one.



    I worked there in the first year and we had iMacs only for transactions. The software was kinda clunky and I hated using them. I usually tried to pass off my customer to someone who was already at the iMac doing sales.
  • Reply 30 of 51
    robin huberrobin huber Posts: 3,689member
    Quote:
    Originally Posted by ascii View Post


    Sorry to get political, bit this is essentially a model of a leftist ideal world. The economy highly designed/controlled but the people themselves have no standards or judgment applied to them.



    I agree. In Cuba all the stores look just like Apple Stores. All clean and modern with hip/casual employees.

    \



    The ideal Capitalist model for an Apple Store would be one where they make lots of money selling products . . . oh, wait . . . .
  • Reply 31 of 51
    brucepbrucep Posts: 2,823member
    Quote:
    Originally Posted by jmillermcp View Post


    Hey Apple, how about putting some damn iPads in your stores to SELL before giving them to employees to use as a handheld cash register.



    Their all Re-Furbs dude .







    9
  • Reply 32 of 51
    Quote:
    Originally Posted by jmillermcp View Post


    Hey Apple, how about putting some damn iPads in your stores to SELL before giving them to employees to use as a handheld cash register.



    Yeah, seriously!



    Quote:
    Originally Posted by brucep View Post


    Their all Re-Furbs dude .







    9



    I got a refurbish 2006 Mac Pro in early 2007. (and some other smaller stuff) Nothing has gone wrong with it. Apple refurbish is like brand new.
  • Reply 33 of 51
    Quote:
    Originally Posted by Dick Applebaum View Post


    I posted this on an earlier thread -- and sol want's to steal his lunch money:







    Anyone remember way back (mid 90's ?) when a number of companies tried to put out Wearable computing? Keyboard on the forearm, text and images on the glasses...
  • Reply 34 of 51
    mynameisjoemynameisjoe Posts: 170member
    Quote:
    Originally Posted by LighteningKid View Post


    While the "gigabytes" of material may be training and programs for the iPad retail system, it doesn't seem likely that that's what they'd use to celebrate their 10th anniversary and it doesn't seem like something store managers would be particularly excited about. Aren't these sorts of progressions just business as usual?



    Why wouldn't they be excited about it? Let's put it this way, if you were a chef and your restaraunt just got a new grill, wouldn't you be excited about it? Your customers wouldn't care, but that wouldn't make you any less enthused.
  • Reply 35 of 51
    prof. peabodyprof. peabody Posts: 2,860member
    Quote:
    Originally Posted by ascii View Post


    I realized the other day why I don't like Apple retail stores. The two things that stand out about them is that the environment is highly designed and sterile, and the shop assistants are very casual, both in dress and manner.



    Sorry to get political, bit this is essentially a model of a leftist ideal world. The economy highly designed/controlled but the people themselves have no standards or judgment applied to them.



    If you can imagine an ideal capitalist Apple Store, it would be slightly cluttered and messy, since they don't believe in controlling the economy so much, but the people themselves would be well dressed and polite, since they believe in holding people to standards.

    ... .



    I think your prejudice is showing is all.



    You start off by describing the Apple employees as dressed "casually" but then counter-point it by saying the hypothetical capitalist employees would be "well dressed and polite" which implies that you *really* think the Apple employees are messy and rude. You are conflating political views with dress based on absolutely nothing anyway.



    It's the basic tenet of any kind of bigotry to judge people's inner life and worth based on how they appear to you on the outside. That's all you are doing here. Because they look different from what you want or expect, or dress in a manner you don't approve of, you are assuming they are "nasty" in some way when in fact it's just your bias.



    Leftist politics has been on a steep decline for about 30 years now anyway so chances are most of those sloppy Apple employees are more right-wing than not even if they vote Deomocrat. The most extreme left-wing politicians in the USA would appear almost as conservatives next to the average Democrat in say the early 70's or the 60's. Obama for instance is more conservative than Eisenhower (a Republican and a General), on all the main indicators, but to a lot of folks today he's some kind of "radical."
  • Reply 36 of 51
    thomprthompr Posts: 1,516member
    Quote:
    Originally Posted by Prof. Peabody View Post


    Inputting information while standing up is kinda the whole point of having an iPad instead of a laptop.



    While it's a nice bonus to be able to hold an iPad to interact with it, to me it's a FAR CRY from "the whole point". I find myself setting my iPad 2 down, with the smart cover folded up in the tilted arrangement, to do stuff frequently. And I'm still happy that I'm not doing it on my laptop.



    If I never held my iPad up to input info again, I'd still favor it over my laptops.



    Thompson
  • Reply 37 of 51
    dick applebaumdick applebaum Posts: 12,527member
    Quote:
    Originally Posted by Prof. Peabody View Post


    I think your prejudice is showing is all.



    You start off by describing the Apple employees as dressed "casually" but then counter-point it by saying the hypothetical capitalist employees would be "well dressed and polite" which implies that you *really* think the Apple employees are messy and rude. You are conflating political views with dress based on absolutely nothing anyway.



    It's the basic tenet of any kind of bigotry to judge people's inner life and worth based on how they appear to you on the outside. That's all you are doing here. Because they look different from what you want or expect, or dress in a manner you don't approve of, you are assuming they are "nasty" in some way when in fact it's just your bias.



    Leftist politics has been on a steep decline for about 30 years now anyway so chances are most of those sloppy Apple employees are more right-wing than not even if they vote Deomocrat. The most extreme left-wing politicians in the USA would appear almost as conservatives next to the average Democrat in say the early 70's or the 60's. Obama for instance is more conservative than Eisenhower (a Republican and a General), on all the main indicators, but to a lot of folks today he's some kind of "radical."



    Ha!



    Interesting that you should describe Ike (Eisenhower) as you do. When Ike showed interest in running for President, people were unsure of his politics -- both parties were courting him to head their ticket.



    Quote:

    Not long after his return in 1952, a "Draft Eisenhower" movement in the Republican party persuaded him to declare his candidacy in the 1952 presidential election to counter the candidacy of non-interventionist Senator Robert Taft. (Eisenhower had been courted by both parties in 1948 and had declined to run then.)



    http://en.wikipedia.org/wiki/Dwight_D._Eisenhower



    I was only 9-13 years old at the time, but I remember it well! Most families, then, paid more attention to politics than we do today. Our family got a 10" TV in 1948 (coincided with my 9th birthday) and politics dominated much of the 2 channels of programming. I remember seeing the "Give 'em Hell, Harry!" speech on TV.
  • Reply 38 of 51
    boeyc15boeyc15 Posts: 986member
    Quote:
    Originally Posted by ascii View Post


    I realized the other day why I don't like Apple retail stores. The two things that stand out about them is that the environment is highly designed and sterile, and the shop assistants are very casual, both in dress and manner.



    Sorry to get political, bit this is essentially a model of a leftist ideal world. The economy highly designed/controlled but the people themselves have no standards or judgment applied to them.



    If you can imagine an ideal capitalist Apple Store, it would be slightly cluttered and messy, since they don't believe in controlling the economy so much, but the people themselves would be well dressed and polite, since they believe in holding people to standards.

    ....



    Wow, yes please stick to technical topics... wow.
  • Reply 39 of 51
    boeyc15boeyc15 Posts: 986member
    Quote:
    Originally Posted by Prof. Peabody View Post


    I think your prejudice is showing is all.



    You start off by describing the Apple employees as dressed "casually" but then counter-point it by saying the hypothetical capitalist employees would be "well dressed and polite" which implies that you *really* think the Apple employees are messy and rude. You are conflating political views with dress based on absolutely nothing anyway.



    It's the basic tenet of any kind of bigotry to judge people's inner life and worth based on how they appear to you on the outside. That's all you are doing here. Because they look different from what you want or expect, or dress in a manner you don't approve of, you are assuming they are "nasty" in some way when in fact it's just your bias.



    Leftist politics has been on a steep decline for about 30 years now anyway so chances are most of those sloppy Apple employees are more right-wing than not even if they vote Deomocrat. The most extreme left-wing politicians in the USA would appear almost as conservatives next to the average Democrat in say the early 70's or the 60's. Obama for instance is more conservative than Eisenhower (a Republican and a General), on all the main indicators, but to a lot of folks today he's some kind of "radical."



    Go get'm Prof!
  • Reply 40 of 51
    asciiascii Posts: 5,936member
    Quote:
    Originally Posted by Dick Applebaum View Post


    But, I don't believe that Apple Stores represent an "Utopian World" -- rather, just a well-oiled, efficient retail operation.



    They are definitely that, just look at the profits! But in addition they are works of art I feel, expressing something.
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