This will result in abuse beyond belief. You know it, and everyone else sure knows it. What's to stop someone from downloading a video game, play it through in 6.9 days and request a refund? It'll decimate the app industry.
Instead of a 7-day policy, how's about 7 hours? Anything more than 24-hours is just abuse time.
I've come across numerous paid apps that only took me minutes to realize was complete garbage. One does not need 7-days to figure that out. Unlike a tangible, material, physical item, software will pretty much suck or not suck the moment you use it and not subject to issues like build-quality and construction issues found in real products.
It's no wonder Google refuses Taiwan's demands. I'm curious what the return metrics will be after a month or two.
I agree. Certainly, if it's a game. If 5 days later, you're still playing it, it's ridiculous to say you shouldn't have to pay for it. Maybe it would be different if these were $50 apps. But they're not.
And maybe that's a point. Some apps are very, very complicated. Say I purchase a $100 monstrously complicated app, and it just takes me a few days of struggling with it to realize it's a dog. Okay, it's a dog, and please let me return it. But games... if you're still fiddling with it a couple of days later, you're PLAYING the damned thing! Don't let those people return it!!
Consider Maya (not available for iOS of course). It's hugely complicated. 7 hours with it wouldn't be enough to say whether I wanted to keep it or not. 7 days isn't even enough to know whether I'll be able to use it. But past a certain point, I have to take SOME responsibility for have done my homework. There's plenty of ways to explore that software and know whether I can use it. And that bothers me too: many apps have "lite" versions that are free. You shouldn't be allowed to return the paid versions of those. You should have been responsible enough to check the free version and see what it could do and decide on the basis of that.
I agree. Certainly, if it's a game. If 5 days later, you're still playing it, it's ridiculous to say you shouldn't have to pay for it. Maybe it would be different if these were $50 apps. But they're not
</rant>
Plenty of $50 games that I've finished in under 7 days too
Not really sure where to start with such an ignorant, uneducated post, but to say we haven't won a way since WWII is absurd. Just because wars aren't won in the weekly recap and usually take years to accomplish doesn't mean we haven't won wars.
And saying that the U.S. is somehow weak and soft because we refuse to kill innocent 10-year olds that are being forced to strap bombs to their chest and walk around with assault rifles is one of the most disgusting things I think I've ever read. Because we have a sense of morality somehow makes us worse and less capable than the enemy? I think it's exactly the opposite, and that our morals and ethics make us better. We don't fight simply to cause chaos and destruction, and we don't fight those that don't ask for it or instigate it, and we certainly don't fight innocent human beings that are just trying to live their lives. To say the terrorists are better than us because they are willing to kill children is just absurd.
</off-topic rant>
Certainly, you misunderstand my position on war. To say that I believe that all US troops should return to our own soil would be an understatement.
War has only one rule. Completely annihilate the enemy. If you think war can be managed over a period of time, has rules of engagement or the enemy can be persuaded to make peace, you are part of the problem not the solution. This is a different time than WWII. There are no gentlemen soldiers. If you want to be a moral idealist, and respectable world citizen, then you need to retreat to your own borders and defend them to the death. To go to another land and attempt to occupy it, is complete folly.
Hi, I come from Taiwan, this problem is due to Apple didn't give enough customer support in Taiwan.
The App Store in Taiwan is whole English, including Apple ID creation. Many new user has problem to learn how to using App Store, if they has any question, they must write email - in English, but, they don't understand English, so they can't find entry to contact App Store support.
about 2 weeks ago, some crap App wrote from China developer made the complaint explosion. force the government looking at it and order apple and google provide a clear refund method and apply the 7-day refund policy in Taiwan(for those can't try before you paid item).
I think if Apple could provide translated App Store and local customer support agent in Taiwan, the problem will not a issue. But in Taiwan, the Apple product never have a good support here, made the thing happen. If they did, the refund policy should be discussible, not force they just apply the current customer protect rule in short time.
So don't blame why Taiwan order Apple to do it, It's due to Apple take our 30%, but don't made the right thing. maybe Apple think Taiwan is a tiny island, tiny market. but such crap support made this, and I think after Taiwan, more and more contry will consider it.
Simply awesome. I think it's great that we have teenagers in the US walking around tweeting and texting, banging into telephone poles and falling into water fountains.
Now lets equip the army so they can walk around fields of land mines playing with iPhones and iPads.
. War has only one rule. Completely annihilate the enemy. If you think war can be managed over a period of time, has rules of engagement or the enemy can be persuaded to make peace, you are part of the problem not the solution. This is a different time than WWII. There are no gentlemen soldiers. If you want to be a moral idealist, and respectable world citizen, then you need to retreat to your own borders and defend them to the death. To go to another land and attempt to occupy it, is complete folly.
Fatuous bloviation. Obviously you've never been in the military. For starters, read Clausewitz.
And when do we get this same 7-day return policy in the U.S.? (and the rest of the world for that matter?)
Actually most states already have laws on the books which would allow you to return anything you purchased within certain number of days for a complete refund. Some even have laws that say you and tear up a signed contract within a certain number of days.
You see all the time about no returns or refunds, but many times it is illegal depending on the state law. Even though when you buy software they claim it can not be returned if the shrink wrap is removed. But in state with return and refund consumer laws you are allowed to return it in spite of what the stores says or claims. The way the laws are written, any company selling or doing business in that state must abide by that states consumer laws when it comes to returns and refunds. The one I have seen make no exceptions for software, probably because the were written 30 or 40 years or longer ago.
The problem is most people have no clue these laws exist and if they do know about them they have no idea what they are legally entitle to. Because of this, stores take advantage of people, and you see it all the time.
I know in my state I have 3 days to return any items I purchase for any reason. Problem is trying to get Apple to abide by this law. I would have to make a claim with the State's Attorney General if they refused and if he got enough similar complaints then they would take actions against the company. The only good thing is Apple has a couple of stores in my State so it would not be a hard battle.
Comments
This will result in abuse beyond belief. You know it, and everyone else sure knows it. What's to stop someone from downloading a video game, play it through in 6.9 days and request a refund? It'll decimate the app industry.
Instead of a 7-day policy, how's about 7 hours? Anything more than 24-hours is just abuse time.
I've come across numerous paid apps that only took me minutes to realize was complete garbage. One does not need 7-days to figure that out. Unlike a tangible, material, physical item, software will pretty much suck or not suck the moment you use it and not subject to issues like build-quality and construction issues found in real products.
It's no wonder Google refuses Taiwan's demands. I'm curious what the return metrics will be after a month or two.
I agree. Certainly, if it's a game. If 5 days later, you're still playing it, it's ridiculous to say you shouldn't have to pay for it. Maybe it would be different if these were $50 apps. But they're not.
And maybe that's a point. Some apps are very, very complicated. Say I purchase a $100 monstrously complicated app, and it just takes me a few days of struggling with it to realize it's a dog. Okay, it's a dog, and please let me return it. But games... if you're still fiddling with it a couple of days later, you're PLAYING the damned thing! Don't let those people return it!!
Consider Maya (not available for iOS of course). It's hugely complicated. 7 hours with it wouldn't be enough to say whether I wanted to keep it or not. 7 days isn't even enough to know whether I'll be able to use it. But past a certain point, I have to take SOME responsibility for have done my homework. There's plenty of ways to explore that software and know whether I can use it. And that bothers me too: many apps have "lite" versions that are free. You shouldn't be allowed to return the paid versions of those. You should have been responsible enough to check the free version and see what it could do and decide on the basis of that.
</rant>
I agree. Certainly, if it's a game. If 5 days later, you're still playing it, it's ridiculous to say you shouldn't have to pay for it. Maybe it would be different if these were $50 apps. But they're not
</rant>
Plenty of $50 games that I've finished in under 7 days too
Not really sure where to start with such an ignorant, uneducated post, but to say we haven't won a way since WWII is absurd. Just because wars aren't won in the weekly recap and usually take years to accomplish doesn't mean we haven't won wars.
And saying that the U.S. is somehow weak and soft because we refuse to kill innocent 10-year olds that are being forced to strap bombs to their chest and walk around with assault rifles is one of the most disgusting things I think I've ever read. Because we have a sense of morality somehow makes us worse and less capable than the enemy? I think it's exactly the opposite, and that our morals and ethics make us better. We don't fight simply to cause chaos and destruction, and we don't fight those that don't ask for it or instigate it, and we certainly don't fight innocent human beings that are just trying to live their lives. To say the terrorists are better than us because they are willing to kill children is just absurd.
</off-topic rant>
Certainly, you misunderstand my position on war. To say that I believe that all US troops should return to our own soil would be an understatement.
War has only one rule. Completely annihilate the enemy. If you think war can be managed over a period of time, has rules of engagement or the enemy can be persuaded to make peace, you are part of the problem not the solution. This is a different time than WWII. There are no gentlemen soldiers. If you want to be a moral idealist, and respectable world citizen, then you need to retreat to your own borders and defend them to the death. To go to another land and attempt to occupy it, is complete folly.
And when do we get this same 7-day return policy in the U.S.? (and the rest of the world for that matter?)
Ask your congressperson. That's how Taiwan did it.
A $34,600 fine? That's nothing, it's peanuts.
Google makes that much money every 2 seconds.
The App Store in Taiwan is whole English, including Apple ID creation. Many new user has problem to learn how to using App Store, if they has any question, they must write email - in English, but, they don't understand English, so they can't find entry to contact App Store support.
about 2 weeks ago, some crap App wrote from China developer made the complaint explosion. force the government looking at it and order apple and google provide a clear refund method and apply the 7-day refund policy in Taiwan(for those can't try before you paid item).
I think if Apple could provide translated App Store and local customer support agent in Taiwan, the problem will not a issue. But in Taiwan, the Apple product never have a good support here, made the thing happen. If they did, the refund policy should be discussible, not force they just apply the current customer protect rule in short time.
So don't blame why Taiwan order Apple to do it, It's due to Apple take our 30%, but don't made the right thing. maybe Apple think Taiwan is a tiny island, tiny market. but such crap support made this, and I think after Taiwan, more and more contry will consider it.
Simply awesome. I think it's great that we have teenagers in the US walking around tweeting and texting, banging into telephone poles and falling into water fountains.
Now lets equip the army so they can walk around fields of land mines playing with iPhones and iPads.
Should work really well.
They get them to download minesweeper first.
. War has only one rule. Completely annihilate the enemy. If you think war can be managed over a period of time, has rules of engagement or the enemy can be persuaded to make peace, you are part of the problem not the solution. This is a different time than WWII. There are no gentlemen soldiers. If you want to be a moral idealist, and respectable world citizen, then you need to retreat to your own borders and defend them to the death. To go to another land and attempt to occupy it, is complete folly.
Fatuous bloviation. Obviously you've never been in the military. For starters, read Clausewitz.
And when do we get this same 7-day return policy in the U.S.? (and the rest of the world for that matter?)
Actually most states already have laws on the books which would allow you to return anything you purchased within certain number of days for a complete refund. Some even have laws that say you and tear up a signed contract within a certain number of days.
You see all the time about no returns or refunds, but many times it is illegal depending on the state law. Even though when you buy software they claim it can not be returned if the shrink wrap is removed. But in state with return and refund consumer laws you are allowed to return it in spite of what the stores says or claims. The way the laws are written, any company selling or doing business in that state must abide by that states consumer laws when it comes to returns and refunds. The one I have seen make no exceptions for software, probably because the were written 30 or 40 years or longer ago.
The problem is most people have no clue these laws exist and if they do know about them they have no idea what they are legally entitle to. Because of this, stores take advantage of people, and you see it all the time.
I know in my state I have 3 days to return any items I purchase for any reason. Problem is trying to get Apple to abide by this law. I would have to make a claim with the State's Attorney General if they refused and if he got enough similar complaints then they would take actions against the company. The only good thing is Apple has a couple of stores in my State so it would not be a hard battle.