itunes died and wont come back!!! please help

in Genius Bar edited January 2014
um, guys I really desparately need your help. Â*I was listening to a song in my itunes that I have listened to before and just before it ended i got the beachball of death. Â*I had to restart my ibook. Â*Everything booted back up fine, but my icons were a different size and no longer set the way I had them before. Â*that was fixable. Â*So i go and try to startup itunes again to see what happened and it gives me this "the iTunes music library cannot be read because an unknown error occurred (-208 )." then I click okay and another window pop up saying "The application iTunes has unexpectedly quit. Â*The system and other applications have not been affected." Â*I had a backup on an external harddrive so all of my songs including the program itself is still there, but whether i try to start it from the hard drive or the external it gives me the same error message. Â*what in the F do I do? Â*this really sucks. Â*Thanks in advance. also tried to re-download it and that gave me the same error message.


  • Reply 1 of 8
    ebbyebby Posts: 3,110member
    If you have everything backed up, just erase everything related to iTunes. (Extensions, Preferences, but not the MP3's) and reinstall. Sometimes programs just bugg-out.

    EDIT- and you may want to run a disk repair utility. It may be a minor problem with your drive. Don't worry too much, I only said that because most people need to be reminded to check their drives now-'n-then.

    [ 06-19-2002: Message edited by: Ebby ]</p>
  • Reply 2 of 8
    ijerryijerry Posts: 615member
    thanks. I will try that. what is the easiest way to go about that? i hate hunting for all of the files.
  • Reply 3 of 8
    ebbyebby Posts: 3,110member
    Um, here? <a href=""; target="_blank">iTunes</a> <img src="graemlins/bugeye.gif" border="0" alt="[Skeptical]" /> It wasn't that hard to find. Just select your OS, and click "Download iTunes". You don't need to fill in the information.

    #1) I use OS9. I have no idea how to do this on OSX.

    EDIT- (I gotta start answering the Q's without editing my posts) Oh and here are where the files are located (Please excuse my DOS). Macintosh HD*/Documents/iTunes/iTunes Music Library. The folder "iTunes Music" just stores MP3's. Second: Macintosh HD*/System Folder/Preferences/iTunes Preferences. Bye, Bye files. Third: Macintosh HD*/System Folder/extensions/ and delete both "iTunes Extension" and "iTunes help". There are also a slew of "Nomad this-and-that" MP3 players. you can turn those off in the extensions manager. Just sort by package.

    *Probably renamed

    [ 06-19-2002: Message edited by: Ebby ]</p>
  • Reply 4 of 8
    ijerryijerry Posts: 615member
    I was talking about finding everything to delete associated with itunes off of my computer. but thanks
  • Reply 5 of 8
    ebbyebby Posts: 3,110member
    Woops, check my edit.

    PS: "If I melted Dry Ice, could I swim and not get wet?" No, you wouldn't get wet, but you could still choke. :cool:

    [ 06-19-2002: Message edited by: Ebby ]</p>
  • Reply 6 of 8
    ijerryijerry Posts: 615member
    I have deleted everything itunes, reset the pr. reinstalled itunes via internet download and still have the same prob.

    any other suggestions?
  • Reply 7 of 8
    ebbyebby Posts: 3,110member
    Sorry about that. I thought for sure it would work. <img src="graemlins/bugeye.gif" border="0" alt="[Skeptical]" /> Um, the only other thing I can think of right now would be an extensions conflict. It's a long shot, but try restarting with just the OS9 and iTunes extensions and see if it still crashes. If it does, and you do have an extension conflict, good luck to you. I had one once and it took forever to hunt down the little bugger. <img src="graemlins/oyvey.gif" border="0" alt="[No]" />
  • Reply 8 of 8
    emaneman Posts: 7,204member
    That happened to me after I got a kerel panic a few months ago. All you have to do is delete your library files (users -&gt; your name -&gt; documents -&gt; iTunes). That should be it.
Sign In or Register to comment.