mstone wrote: »
I'm always shocked when I read comments like this. In my experience they offer great service and customer support has always been courteous, helpful and professional. I am very pleased with AT&T and I love the LTE speed. I have used them for many years in business and also personally switched from Verizon when the first iPhone came out. I keep wondering who this other evil AT&T is that I keep hearing about.
t8k6 wrote: »
Does "power cycle" mean hold the home and sleep buttons until the phone turns off then back on or does it mean let the battery completely drain?
I have an iPhone 5. I called AT&T and they said I need a mobile share plan costing $30/month more then I spend now for me to have FaceTime over cellular. They said I also need tethering! So this report of FaceTime for everyone appears to be completely false or perhaps they turned it on accidentally for a day.
curtis hannah wrote: »
Got the iPhone 5, weird it was'nt atamatically on, it had to be turned on then off and automatically did it.
I picked up the phone and called AT&T about this, since my 4S on a grandfathered unlimited plan from 2009 is still blocking FaceTime over cellular.
The associate I spoke with (Tim in the United States - seemed well trained and knowledgeable on this topic) said unlimited plan customers do NOT get FaceTime over cellular. He said the only way to do this would be through one of their newer mobile share or tiered data plans.
I'd be curious to know of anyone who's actually called AT&T and been told otherwise.