logitech mouse prob? was computer keeps freezing...

Posted:
in Genius Bar edited January 2014
and i can't force quit, so i have to do a warm boot. this happens once or twice a day. i t happens with mail.app and IE. i ran DiskWarrior about a week or 2 ago



any thoughts?



[ 03-04-2003: Message edited by: burningwheel ]



[ 03-12-2003: Message edited by: burningwheel ]</p>

Comments

  • Reply 1 of 20
    overhopeoverhope Posts: 1,123member
    How come you can't quit it? Tried doing a kill in Terminal?



    First stop has to be trying to repair permissions.
  • Reply 2 of 20
    burningwheelburningwheel Posts: 1,827member
    how do do that?
  • Reply 3 of 20
    burningwheelburningwheel Posts: 1,827member
    welli ran diskwarrior and still have the problem.how do you kill in terminal?



    [ 03-07-2003: Message edited by: burningwheel ]</p>
  • Reply 4 of 20
    paulpaul Posts: 5,278member
    Repair permissions: disk utility in the utilities folder



    kill: open the terminal and run "top" (type: [code] top </pre><hr></blockquote>) look for the name of the process you are trying to "kill" and remember the PID (left hand column) then press "q" to terminate "top" (type: [code] q </pre><hr></blockquote>) then run the kill command with the PID you remembered from before (type: [code] kill (PID) </pre><hr></blockquote>) if that doesnt work try [code] sudo kill (PID) </pre><hr></blockquote> then enter your admin password



    also there is an application called escapePod (i think) from Ambrosia that may help



    you may also want to run "fsck" from single user mode this fixes the file system (file system check)

    if you want instructions on how to do that just ask

    hth



    -Paul
  • Reply 5 of 20
    paulpaul Posts: 5,278member
    oh, and why are you using IE? there are many other alternatives that are much better but that can wait for a software thread



    also what version of OS X are you running? Ram? did you just install ram?
  • Reply 6 of 20
    burningwheelburningwheel Posts: 1,827member
    well kill terminal won't help since i can't do anything, the whole computer is frozen



    i still use IE alot because i sell alot of stuff on ebay and Safari doesn't work well with eBay. any sites with forms or online ordering don't work well either from my experience
  • Reply 7 of 20
    thegeldingthegelding Posts: 3,230member
    a little more info may help:



    what computer are you using?

    what os? version number too.

    how much ram? is it all from apple or was there add on ram from a vender?

    does your mouse still move? do you have spinning ball of death?



    thanks....g
  • Reply 8 of 20
    burningwheelburningwheel Posts: 1,827member
    Quicksilver 2002 1.5 gig of ram installed by apple. 10.2.4



    everything just freezes. i think the cursor disappears



    will fsck help?



    i might be having email problems too. i may have to just reinstall 10.2.4. or is there a way i can just reinstall mail.app. can't i use Pacifist to extract it from the OS X discs?



    [ 03-08-2003: Message edited by: burningwheel ]



    [ 03-08-2003: Message edited by: burningwheel ]</p>
  • Reply 9 of 20
    burningwheelburningwheel Posts: 1,827member
    i'm starting to think freezing might have to do with the mouse i just bought. logitech mx500. anyone have any problems with this mouse



    i'm running 10.2.4



    [ 03-12-2003: Message edited by: burningwheel ]</p>
  • Reply 10 of 20
    paulpaul Posts: 5,278member
    next time it happens, try plugging in a wired mouse and unplugging the receiver for the logitec
  • Reply 11 of 20
    yeah i thought about. i'm going back to my apple mouse and see if i still have the problem
  • Reply 12 of 20
    lucaluca Posts: 3,833member
    [quote]Originally posted by Paul:

    <strong>next time it happens, try plugging in a wired mouse and unplugging the receiver for the logitec</strong><hr></blockquote>



    Paul, the MX500 is a corded mouse. You're thinking of the MX700. The two are basically the same except for the wired 500 vs. the wireless 700.



    I have no idea what the problem could be, although I doubt it's the mouse. Could be, though.
  • Reply 13 of 20
    defiantdefiant Posts: 4,876member
    oh wait.



    I also had a cordless from logitech once. a optical one. She froze every day about two times. but it was only the mice. If I plugged in a other mouse, it worked fine again.



    AFAIK, there is no 'solution' with this. The only thing you can do, is to unplug the receiver for about 10-20 sec. then plug it back in, and it should work fine again.



    sorry I didn't saw this earlier. I read through the thread, but... I don't know.
  • Reply 14 of 20
    paulpaul Posts: 5,278member
    [quote]Originally posted by Defiant:

    <strong>sorry I didn't saw this earlier. I read through the thread, but... I don't know.</strong><hr></blockquote>



    [quote] [ 03-04-2003: Message edited by: burningwheel ]



    [ 03-12-2003: Message edited by: burningwheel ]

    <hr></blockquote>



    he edited the title...
  • Reply 15 of 20
    mimacmimac Posts: 871member
    I have an MX 500 and have no problems with it.

    Are you using the "Logitech Control Center" software with it (available <a href="http://www.logitech.com"; target="_blank">here</a>)?

    If so, try deleting it - if not, try installing it.

    I see from the release notes that it is compatible with OS 10.1.2 - 10.2.1.

    Maybe this is the problem as you're using 10.2.4, though I doubt it <img src="graemlins/hmmm.gif" border="0" alt="[Hmmm]" />
  • Reply 16 of 20
    burningwheelburningwheel Posts: 1,827member
    well i switched back to the apple mouse and so far it hasn't frozen my computer. i think it is the mouse. i guess i'll try reinstalling the software
  • Reply 17 of 20
    burningwheelburningwheel Posts: 1,827member
    how do i delete stuff like this with OS X, i've never had to delete anything like this yet!



    i tried moving the logitech stuff to the trash but 2 items wouldn't move . it's says it's owned by the root. how do i delete this?



    [ 03-13-2003: Message edited by: burningwheel ]</p>
  • Reply 18 of 20
    defiantdefiant Posts: 4,876member
    [quote]Originally posted by Paul:

    <strong>



    he edited the title...</strong><hr></blockquote>



    aha ! <img src="graemlins/bugeye.gif" border="0" alt="[Skeptical]" />
  • Reply 19 of 20
    defiantdefiant Posts: 4,876member
    [quote]Originally posted by burningwheel:

    <strong>how do i delete stuff like this with OS X, i've never had to delete anything like this yet!</strong><hr></blockquote>



    there is an uninstaller included with the app.



    get it here:



    <a href="http://www.logitech.com/pub/techsupport/mouse/mac/lccinstalldisk104.dmg"; target="_blank">http://www.logitech.com/pub/techsupport/mouse/mac/lccinstalldisk104.dmg</a>;



    deinstall it, restart, and install it again- the version I had problems with was 1.0.3



  • Reply 20 of 20
    well i reinstalled the software. still have the computer freezing up. i know it's the mouse sinceit happens when i use the scroll wheel
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