YES INDEED YOU HAVE A LEMON and SO DO THE REST OF US IN HERE INCLUDING MYSELF: pay attention EVERYONE!!
I just got my MBP 15" 2011 Core i7 laptop back from the SOHO NYC store the "GENIUS" (i beg to differ APPLE needs to start calling these guy just plain TECHS they are far from GENIUS or of ALBERT EINSTEIN types.. the guy kept telling me I was wrong and that my MBP is not the ones having the issues its an earlier model BLAH, BLAH, BLAH-
I had a similar issue with my 2007 MBP-nVidia CRAP when my machine kept crashing and burning for 2 years straight until they finally replaced it with the current model i have and now APPLE is playing DUMB - we need a CLASS ACTION ASAP!!!! they are going to kick the ball to AMD to INTEL and NEVER ADMIT THERE IS A PROBLEM!! my machine's warranty EXPIRES IN MARCH 2014 and then- i'm OUTTA LUCK!!!
The issue it seems (from my researching it on line) is the LEADless SOLDERING OF THE MOTHERBOARD and the GPU CHIPS - since the EU ruling and change of them not using LEAD for the connections has resulted in these issues ... there is a guy who went outside of APPLE and had some professional repair service remove the soldering and use LEAD SOLDERING to reconnect all the parts and his machine is fine.. APPLE HAS GOTTEN TO BIG FOR ITS OWN GOOD!!! they have LOST QUALITY CONTROL and they just don't care anymore- in CHINA FOXCONN uses way too much SOLDER and it is getting extremely HOT when we are using these machines and the SOLDER begins to melt away and this is why APPLE "GENIUS'S" can't find the issue when they run the stupid "TEST" on the MACS in the store because the test are lQQKING for failures on the HARDWARE not the SOLDERING POINTS and they will NEVER FIND a PROBLEM testing your machine or replicating the issue in the store its a manufacturing defect and WE NEED TO FILE A CLASS ACTION AGAINST APPLE PERIOD!!!!
Why would you pay 800 AUD to repair when the issue is coz of manufacturing defect. I already went 5 - 6 times to genius bar and but it was not resolved. Last option was they will replace my Logic board for that cost. its almost 1/3 rd the cost and you can buy a normal laptop for that cost.
I had an early 2011 17" MBP. The same issue started late April 2013. I did a ton of testing and at first I thought it was a software issue. Anytime it would happen I would run a permissions scan and found a directory tied to the discrete graphics card corrupt. I would repair the directory and it would be ok for a whie. So, I installed Cocktail and set it to automatically repair permissions daily.
However, the issue was never fully resolved. The next work around (used until I sold it) was installing gfxCardStatus. Then setting it to integrated at all times. Doing this made it possible for me until I rebooted. Then I would spend 30 minutes to 1 1/2 hours trying to reboot. I just had to continue to reboot until it booted on the integrated card.
So, I only rebooted when it was absolutely necessary which was every 30 days or so.
The integrated work around made it manageable but the biggest issue was I couldn't use an external monitor since it requires the discrete card.
It may be a coincidence but this issue seemed to occur more frequently with Lion and Mountain Liion and less frequently with Snow Leopard.
I ended up selling the 17" MBP for what I could get for it and purchased a lightly used 15" MBPr and immediately purchased AppleCare.
I learned a valuble lesson with this laptop, buying AppleCare is a must not optional. And I probably won't keep a Mac after the AppleCare has runout.
I have been a very happy Mac user since 2010 but this is very frustraiting.
I have a 2012 MacBook Pro. My list of problems is EXTENSIVE and the Genius bar and Apple Care resolutions were repeatedly amazingly incompetent.
I contacted the Regional Sales Manager after receiving a new replacement MacBook Pro (same model) that again had problems, BEFORE I even loaded my data from Timemachine.
The Regional Sales Manager would only offer, again, a replacement laptop of the same model. I have had it with this laptop. I can not comprehend why Apple still has this laptop for sale.
I have found that there are over 100,000 similar complaints.
If anyone has any advice on what to do, please let me know.
I have a mid 2010 MacBook Pro 6,2 with Core i5 at 2.4 GHz. Sometimes when I wake it from sleep the screen is black with a 1pixel line of random color up at the top left. Closing and reopening the lid fixes it. It has been going on for a month or two. Could this be what this issue is? I have gfxCardStatus, always have, and it happens on either integrated or discrete graphics. It happens when the machine cold, not running much on CPU, so I presume thermal issues are not the cause.
A sidenote, I'm on my second power supply which just died. I've been reasonably careful with it. Apple support, for me, my friends and family, has always been EXCELLENT. I mean outstanding. They always replace without arguing components and ship them quick and have competent people that I have talked to on the phone.
Time to see if Apple Support is still the best in the industry. I was thinking of keeping this machine for another year before considering a MacBook Air purchase. (I hope they have a 15" by then!)
I have a 2012 MacBook Pro. My list of problems is EXTENSIVE and the Genius bar and Apple Care resolutions were repeatedly amazingly incompetent.
I contacted the Regional Sales Manager after receiving a new replacement MacBook Pro (same model) that again had problems, BEFORE I even loaded my data from Timemachine.
The Regional Sales Manager would only offer, again, a replacement laptop of the same model. I have had it with this laptop. I can not comprehend why Apple still has this laptop for sale.
I have found that there are over 100,000 similar complaints.
If anyone has any advice on what to do, please let me know.
Can you write down at least one of the problems? They sell millions of these laptops and there haven't been reports of widespread issues.
I have a mid 2010 MacBook Pro 6,2 with Core i5 at 2.4 GHz. Sometimes when I wake it from sleep the screen is black with a 1pixel line of random color up at the top left. Closing and reopening the lid fixes it. It has been going on for a month or two. Could this be what this issue is?
That's a different GPU, the 330M. Some people on Mavericks have seen issues. They suggest disabling automatic graphics switching:
I think I have just experienced the same problem as my macbook went nuts with what looked like graphical glitch & now when I turn it on it only displays grey screen. I am freaking out as I believe I have just lost all my work I've been doing for the past week with no sleep & this is going to end up costing me thousands of dollars if I don't send my work to print.. Arrrrrrgh!!!! I am so going to switch back to using PC....Will sell my iPad mini & switch back to old Nokia phones. I never had any problems with this type c#%p before I switched to Apple.
I have my appointment at cough cough 'genius bar' tomorrow. I better walk out happy or I will lose my cool! I have had it with Apple so much I will not even eat apples in future!!
I think I have just experienced the same problem as my macbook went nuts with what looked like graphical glitch & now when I turn it on it only displays grey screen. I am freaking out as I believe I have just lost all my work I've been doing for the past week with no sleep & this is going to end up costing me thousands of dollars if I don't send my work to print.. Arrrrrrgh!!!! I am so going to switch back to using PC....Will sell my iPad mini & switch back to old Nokia phones. I never had any problems with this type c#%p before I switched to Apple.
Well you have not lived, many PC fails, more than Apple.
BACK UP YOUR COMPUTER.
You should be doing this ongoing if it contains important documents.
…I believe I have just lost all my work I’ve been doing for the past week with no sleep & this is going to end up costing me thousands of dollars if I don’t send my work to print..
Anyone intelligent enough to have a job in which their week’s work warrants thousands of dollars (much less sending it to print) is intelligent enough to know that YOUR FILES DON’T EXIST UNLESS YOU HAVE TWO BACKUPS OF THEM. As you have zero backups of your work, it’s blindingly obvious that you don’t even exist.
Hi all, do not change the logic board as I did so with paid up $700 for replacement. The same problem reoccur after 3 months. I'm very disappointed with Apple handling this issue.
Comments
YES INDEED YOU HAVE A LEMON and SO DO THE REST OF US IN HERE INCLUDING MYSELF: pay attention EVERYONE!!
I just got my MBP 15" 2011 Core i7 laptop back from the SOHO NYC store the "GENIUS" (i beg to differ APPLE needs to start calling these guy just plain TECHS they are far from GENIUS or of ALBERT EINSTEIN types.. the guy kept telling me I was wrong and that my MBP is not the ones having the issues its an earlier model BLAH, BLAH, BLAH-
I had a similar issue with my 2007 MBP-nVidia CRAP when my machine kept crashing and burning for 2 years straight until they finally replaced it with the current model i have and now APPLE is playing DUMB - we need a CLASS ACTION ASAP!!!! they are going to kick the ball to AMD to INTEL and NEVER ADMIT THERE IS A PROBLEM!! my machine's warranty EXPIRES IN MARCH 2014 and then- i'm OUTTA LUCK!!!
The issue it seems (from my researching it on line) is the LEADless SOLDERING OF THE MOTHERBOARD and the GPU CHIPS - since the EU ruling and change of them not using LEAD for the connections has resulted in these issues ... there is a guy who went outside of APPLE and had some professional repair service remove the soldering and use LEAD SOLDERING to reconnect all the parts and his machine is fine.. APPLE HAS GOTTEN TO BIG FOR ITS OWN GOOD!!! they have LOST QUALITY CONTROL and they just don't care anymore- in CHINA FOXCONN uses way too much SOLDER and it is getting extremely HOT when we are using these machines and the SOLDER begins to melt away and this is why APPLE "GENIUS'S" can't find the issue when they run the stupid "TEST" on the MACS in the store because the test are lQQKING for failures on the HARDWARE not the SOLDERING POINTS and they will NEVER FIND a PROBLEM testing your machine or replicating the issue in the store its a manufacturing defect and WE NEED TO FILE A CLASS ACTION AGAINST APPLE PERIOD!!!!
When you’ve a coherent point, please post it.
Anyone who is facing this issue please add your petitions on the following link
http://www.change.org/en-AU/petitions/apple-inc-replace-or-fix-all-early-2011-macbook-pro-with-graphics-failure
Oh, yeah, an Internet petition. That’ll do anything, ever.
Oh, yeah, an Internet petition. That’ll do anything, ever.
Anything to get things moving. Should try everything. Go public, Go Media, Go News. Keep moving ahead
Or just take it to Apple and get it repaired.
Why would you pay 800 AUD to repair when the issue is coz of manufacturing defect. I already went 5 - 6 times to genius bar and but it was not resolved. Last option was they will replace my Logic board for that cost. its almost 1/3 rd the cost and you can buy a normal laptop for that cost.
I never implied that.
However, the issue was never fully resolved. The next work around (used until I sold it) was installing gfxCardStatus. Then setting it to integrated at all times. Doing this made it possible for me until I rebooted. Then I would spend 30 minutes to 1 1/2 hours trying to reboot. I just had to continue to reboot until it booted on the integrated card.
So, I only rebooted when it was absolutely necessary which was every 30 days or so.
The integrated work around made it manageable but the biggest issue was I couldn't use an external monitor since it requires the discrete card.
It may be a coincidence but this issue seemed to occur more frequently with Lion and Mountain Liion and less frequently with Snow Leopard.
I ended up selling the 17" MBP for what I could get for it and purchased a lightly used 15" MBPr and immediately purchased AppleCare.
I learned a valuble lesson with this laptop, buying AppleCare is a must not optional. And I probably won't keep a Mac after the AppleCare has runout.
I have been a very happy Mac user since 2010 but this is very frustraiting.
Best of luck to you all with this issue.
Hi all,
I have the exact same issue but with my 2009 imac.. but it only became a problem after upgrading my OS to the latest version.
After the upgrade the system fans stopped speeding up with the rise of temperature, which caused my gfx card to burn out.
Has any one else noticed this?
- Short: http://bit.ly/mbpe2011petition
- Full: https://secure.avaaz.org/en/petition/Apple_Inc_Macbook_Pro_15_17_Early_2011_Replacement_Program
Share, please.
Thanks.
I have a 2012 MacBook Pro. My list of problems is EXTENSIVE and the Genius bar and Apple Care resolutions were repeatedly amazingly incompetent.
I contacted the Regional Sales Manager after receiving a new replacement MacBook Pro (same model) that again had problems, BEFORE I even loaded my data from Timemachine.
The Regional Sales Manager would only offer, again, a replacement laptop of the same model. I have had it with this laptop. I can not comprehend why Apple still has this laptop for sale.
I have found that there are over 100,000 similar complaints.
If anyone has any advice on what to do, please let me know.
Thank you.
I have a mid 2010 MacBook Pro 6,2 with Core i5 at 2.4 GHz. Sometimes when I wake it from sleep the screen is black with a 1pixel line of random color up at the top left. Closing and reopening the lid fixes it. It has been going on for a month or two. Could this be what this issue is? I have gfxCardStatus, always have, and it happens on either integrated or discrete graphics. It happens when the machine cold, not running much on CPU, so I presume thermal issues are not the cause.
A sidenote, I'm on my second power supply which just died. I've been reasonably careful with it. Apple support, for me, my friends and family, has always been EXCELLENT. I mean outstanding. They always replace without arguing components and ship them quick and have competent people that I have talked to on the phone.
Time to see if Apple Support is still the best in the industry. I was thinking of keeping this machine for another year before considering a MacBook Air purchase. (I hope they have a 15" by then!)
Can you write down at least one of the problems? They sell millions of these laptops and there haven't been reports of widespread issues.
That's a different GPU, the 330M. Some people on Mavericks have seen issues. They suggest disabling automatic graphics switching:
https://discussions.apple.com/thread/5493333?start=30&tstart=0
I think I have just experienced the same problem as my macbook went nuts with what looked like graphical glitch & now when I turn it on it only displays grey screen. I am freaking out as I believe I have just lost all my work I've been doing for the past week with no sleep & this is going to end up costing me thousands of dollars if I don't send my work to print.. Arrrrrrgh!!!! I am so going to switch back to using PC....Will sell my iPad mini & switch back to old Nokia phones. I never had any problems with this type c#%p before I switched to Apple.
I have my appointment at cough cough 'genius bar' tomorrow. I better walk out happy or I will lose my cool! I have had it with Apple so much I will not even eat apples in future!!
I think I have just experienced the same problem as my macbook went nuts with what looked like graphical glitch & now when I turn it on it only displays grey screen. I am freaking out as I believe I have just lost all my work I've been doing for the past week with no sleep & this is going to end up costing me thousands of dollars if I don't send my work to print.. Arrrrrrgh!!!! I am so going to switch back to using PC....Will sell my iPad mini & switch back to old Nokia phones. I never had any problems with this type c#%p before I switched to Apple.
Well you have not lived, many PC fails, more than Apple.
BACK UP YOUR COMPUTER.
You should be doing this ongoing if it contains important documents.
Anyone intelligent enough to have a job in which their week’s work warrants thousands of dollars (much less sending it to print) is intelligent enough to know that YOUR FILES DON’T EXIST UNLESS YOU HAVE TWO BACKUPS OF THEM. As you have zero backups of your work, it’s blindingly obvious that you don’t even exist.