So you have 2 iPhones with unlimited data and tethering with ATT and you are paying 90? Are you some kind of ATT manager or something, because that plan is not available for public (and it never was)...
ATT sucks hard, if they decide that 39 dollar upgrade fee is worth losing a customer, then they are dumb.
I have 5gb tethering plan for $90. No texting and 450 minutes / month. Was paying $69 for 2gb, for about $25 more got the 5gb plan.
My wife has old-school unlimited data for $75.
It's amazing how much better service you get from the reps when you don't scream and rant at them.
There's a weird new sport in America called "denigrate the service employee". It involves yelling at and berating people you're trying to get stuff from.
Wells Fargo, AT&T, Best Buy, Domino's Pizza. Home Depot, you think anyone but the CEO likes working in these 2nd-world hellholes?
The rep doesn't make the rules but if you're nice they will ask the person who does. That's how I got $900 of overseas calls taken off my phone bill.
I'm guessing the person who got stuck with the $39 upgrade fee was nasty about it. What do you expect?
So you are paying $165 for 2 iPhones for 450 minutes & 8 GB data. I pay with T-mobile $100 for 3 iPhones, unlimited calling, texting, data (4GB high speed, then 2G), tethering is included, free messaging & internet abroad. Tell me more about how good is your ATT plan.
Tbh, I met a nice representative from ATT only the day I bought the iPhones. She said it's fine to refund the upgrade fee but I have to call at least 1 business day after the purchase to let the system "update the changes". Then I met only the representatives (3 different ones) who said he/she can't help me, because there's no option in the computer to waive the upgrade fee and he/she won't connect me to anyone else because they have an order of no waiving from the supervisors. If you check online, ATT had a policy of no waive for quite a while, I was not the only one with this experience. I am usually very nice person to deal with but if you have an ass company, they give an ass experience. Your overpriced plan just confirms my opinion.
Can I get AT&T to give me $450 per line to leave Verizon? Switching from AT&T to Verizon was a terrible move on my part. I did check out T-Mobile, but their coverage is nonexistent in my area, unless I go to NYC. I do have their SIM for my iPad though. Works great when I travel.
Comments
I have 5gb tethering plan for $90. No texting and 450 minutes / month. Was paying $69 for 2gb, for about $25 more got the 5gb plan.
My wife has old-school unlimited data for $75.
It's amazing how much better service you get from the reps when you don't scream and rant at them.
There's a weird new sport in America called "denigrate the service employee". It involves yelling at and berating people you're trying to get stuff from.
Wells Fargo, AT&T, Best Buy, Domino's Pizza. Home Depot, you think anyone but the CEO likes working in these 2nd-world hellholes?
The rep doesn't make the rules but if you're nice they will ask the person who does. That's how I got $900 of overseas calls taken off my phone bill.
I'm guessing the person who got stuck with the $39 upgrade fee was nasty about it. What do you expect?
Tbh, I met a nice representative from ATT only the day I bought the iPhones. She said it's fine to refund the upgrade fee but I have to call at least 1 business day after the purchase to let the system "update the changes". Then I met only the representatives (3 different ones) who said he/she can't help me, because there's no option in the computer to waive the upgrade fee and he/she won't connect me to anyone else because they have an order of no waiving from the supervisors. If you check online, ATT had a policy of no waive for quite a while, I was not the only one with this experience. I am usually very nice person to deal with but if you have an ass company, they give an ass experience. Your overpriced plan just confirms my opinion.