Apple tries to close iPhone 6 Plus 'bend-gate' as fashionistas come to grips with larger iPhones

Posted:
in iPhone edited October 2014
Apple on Thursday responded to the the flood of criticism leveled at the supposed ease with which the jumbo-sized iPhone 6 Plus bends during normal use, saying that just nine customers have complained about such an issue, while fashion-conscious consumers have once again proven that Apple can't please everyone.


Source: Unbox Therapy via YouTube


"With normal use a bend in iPhone is extremely rare," a member of Apple's media relations team told the Wall Street Journal. It now seems that more iPhone 6 Plus units were bent by YouTubers taking advantage of the media kerfuffle than were bent by actual consumers.

Similar issues befell Apple's iPhone 5, though the public's reaction was not nearly so intense. That handset was seen bending in approximately the same place as the iPhone 6 Plus -- near the volume buttons --?but it is likely that those devices, as with the bent iPhone 6 Plus units, were subject to unusually high strain forces.

At least one AppleCare representative is said to have told a concerned consumer that Apple Store employees would perform a "visual mechanical inspection" of the customer's bent iPhone 6 Plus to determine whether it is eligible for replacement under warranty. It is unclear what that inspection includes.

Apple's new, larger iPhones have also caused a stir in the world of fashion. According to the New York Times, fashionable consumers are finding the iPhone 6 and iPhone 6 Plus a tight fit.

Fashion designers and retailers have responded to the call of overstuffed pockets. Internet-based apparel company Bonobos said they would make adjustments.

"If none of our pants fit the iPhones, that would be a real problem," Bonobos design chief Dwight Fenton said. "You ignore them at your own peril."

One fashion source that spoke to AppleInsider said that at least one other famous company -- haute fashion house Rag and Bone -- would be "adjusting pocket size to compensate" for the larger devices.
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Comments

  • Reply 1 of 130
    Apple should use the 60% stronger aluminium it uses in the Apple Watch, would make it lighter too.
  • Reply 2 of 130
    rob55rob55 Posts: 1,254member

  • Reply 3 of 130
    Apple's first mistake was to respond with weasel words.

    We all hate it when you complain of bad service at a hotel, say, and the manager says, "You're the first person to complain about it." That's exactly what Apple are doing here, which immediately sets the wrong tone.

    Their stream of boobs is multiplying alarmingly under Cook.

    Don't forget how Steve Jobs made Apple great, Tim: focus. Abandon the ?Watch and concentrate on making great products; the rest will follow.
  • Reply 4 of 130
    joshajosha Posts: 901member

    Well now, an opportunity to sell STIFF iPhone 6+ cases.

  • Reply 5 of 130
    Buy an iPhone at your own risk. Tim running the show has made .00009% of iPhones faulty!


    I refuse to even have to put a sarcasm tag cause if you can't sense it, you're an asshole.
  • Reply 6 of 130
    rogifanrogifan Posts: 10,669member
    sog35 wrote: »
    Nine confirmed BENT phones out of 10,000,000

    I mean really.
    Apple didn't sell 10 million 6 Pluses.

    Anyway it would be nice if AI posted Apple's entire statement:
    Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy. iPhone 6 and iPhone 6 Plus feature a precision engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength. They also feature stainless steel and titanium inserts to reinforce high stress locations and use the strongest glass in the smartphone industry. We chose these high-quality materials and construction very carefully for their strength and durability. We also perform rigorous tests throughout the entire development cycle including 3-point bending, pressure point cycling, sit, torsion, and user studies. iPhone 6 and iPhone 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use.

    With normal use a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus. As with any Apple product, if you have questions please contact Apple.

    Oh and Apple also said:

    An Apple spokesperson said that its test include exerting force in three separate areas to see if the device bends, a torsion test that simulates thousands of twists an iPhone might experience in daily use, and a "sit test" which simulates what it's like to put an iPhone in the back pocket of a tight pair of jeans over a period of years.

    Source: http://www.ft.com/intl/fastft?post=211822
  • Reply 7 of 130

    The solution is obvious. Apple must utilize transparent aluminum instead of the primitive "custom grade of 6000 series anodized aluminum"  that it currently employs.

  • Reply 8 of 130
    "WE WANT BIGGER iPHONES LIKE THOSE SAMSUNG THINGS!"

    "THESE BIGGER iPHONES ARE TOO BIG FOR OUR POCKETS!"

    Ah, the joy of satisfying the modern consumer.

    Personally I'd like to know how many (intentionally) bent iPhone photos were posted by Samsung employees. Talk about the best $700 marketing dollars ever spent!
  • Reply 9 of 130
    rogifanrogifan Posts: 10,669member
    Apple's first mistake was to respond with weasel words.

    We all hate it when you complain of bad service at a hotel, say, and the manager says, "You're the first person to complain about it." That's exactly what Apple are doing here, which immediately sets the wrong tone.

    Their stream of boobs is multiplying alarmingly under Cook.

    Don't forget how Steve Jobs made Apple great, Tim: focus. Abandon the ?Watch and concentrate on making great products; the rest will follow.

    Why don't you read their entire statement before making this comment.
  • Reply 10 of 130
    Quote:

    Originally Posted by justp1ayin View Post



    Buy an iPhone at your own risk. Tim running the show has made .00009% of iPhones faulty!





    I refuse to even have to put a sarcasm tag cause if you can't sense it, you're an asshole.

     

    9 people that have reported it. If you honestly think there are only 9 phones that bend, then you sir are the asshole. 

  • Reply 11 of 130
    Quote:

    Originally Posted by sog35 View Post

     

    Nine confirmed BENT phones out of 10,000,000

     

    I mean really.


    9 confirmed BENT phones may end up 9 million less IP6+ sold

  • Reply 12 of 130

    Boring!

  • Reply 13 of 130
    Quote:

    Originally Posted by Benjamin Frost View Post



    Apple's first mistake was to respond with weasel words.



    We all hate it

     

    Pot, meet kettle.

  • Reply 14 of 130

    This is good news. So obviously Apple will replace an iPhone 6 Plus if it bends in their warranty. I was a bit worried that this would not be the case.

  • Reply 15 of 130
    If Apple had done the proper thing and release a 4" and 4.7" iPhone 6, none of this would've happened. They should've gone with their conscience instead of blindly chasing competitors. The iPhone Plus is an embarrassment.
  • Reply 16 of 130
    Quote:
    Originally Posted by Benjamin Frost View Post



    Apple's first mistake was to respond with weasel words.



    We all hate it when you complain of bad service at a hotel, say, and the manager says, "You're the first person to complain about it." That's exactly what Apple are doing here, which immediately sets the wrong tone.



    Their stream of boobs is multiplying alarmingly under Cook.



    Don't forget how Steve Jobs made Apple great, Tim: focus. Abandon the ?Watch and concentrate on making great products; the rest will follow.



    The customer  has the right to be an idiot. But of course still idiots. Don't forget all those uTube vids  were paid for by Samsung/Google

  • Reply 16 of 130
    Get a life !
  • Reply 18 of 130
    Apple's first mistake was to respond with weasel words.

    We all hate it when you complain of bad service at a hotel, say, and the manager says, "You're the first person to complain about it." That's exactly what Apple are doing here, which immediately sets the wrong tone.

    Their stream of boobs is multiplying alarmingly under Cook.

    Don't forget how Steve Jobs made Apple great, Tim: focus. Abandon the ?Watch and concentrate on making great products; the rest will follow.

    Get a life !
  • Reply 19 of 130
    Well that should be that then ..... right?
  • Reply 20 of 130

    great opportunity to get a 4% discount on shares

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