I accidentally deleted some of my documents in the cloud when I went to update Numbers on my iPad about six months back. I thought that they froze while updating, and deleted them so that I could re-download them. When I downloaded them and opened them, they apparently wiped my iCloud files. I called Apple, and they put a team of engineers on it. I had my files restored in a folder in my iCloud account in a day.
I sure hope Yosemite arrives earlier rather than later in October. I have applications on my Mac that I dare not open as I have upgraded to iCloud Drive on my iOS devices, and I don't want to cause problems with syncing.
Interesting that we don't usually hear about the weekly outages of Google services although the weekly outages certainly exist.
Regardless of whether you hear about it, Google would feel the effects on its pocketbook because, as is standard for enterprise cloud providers, it backs the reliability of its services by SLAs with all of its Apps customers.
I sure hope Yosemite arrives earlier rather than later in October. I have applications on my Mac that I dare not open as I have upgraded to iCloud Drive on my iOS devices, and I don't want to cause problems with syncing.
I have lots of Numbers files in the cloud. I am no longer able to use Numbers and must instead use the cloud version of Numbers. If I try to open one of my documents I am told it is not possible and prompted to upgrade to Yosemite. Not great, I have to say. I am not sure I'll be saving iWork docs to the cloud any longer.
Apple keeps blowing it on cloud - they've lost my confidence in them.
I pretty much use only Google's services and apps, and Amazon for additional backups.
Poor planning on Apple's part with Yosemite. Seems one hand doesn't know what the other is doing.
It's a big, big company, now, growing in many directions and tons of new hardware and software rolling out. No doubt they are increasing employee size.
Companies seem much better when they are small or mid-sized corporations. When they are so big and growing so much, things are bound to happen.
Apple hardware still rocks big time. The best there has been for a LONG time, too. Hardware division is rock solid.
Using Yosemite and have an iPhone 6...they don't seem to like each other when it comes to syncing music. I've tried turning iTunes Match on and off on both my phone and my Mac but it makes no difference. It only transfers about half the songs but thinks it's transferred everything. I don't know if it's related to cloud issues or not but it's frustrating.
I actually worked in syncing algorithms and as a first pass this is correct behaviour. The sync algorithm sees something deleted from the client, that's the last action on that file, so it propogates to the cloud. They may want to special case the reset settings case however.
Presumably there is a restore option on icloud? It's the abscence of that option which would make the service dangerous. Most cloud options trash but don't delete files marked for deletion. You have to go to the server to delete - where you can restore.
On second thoughts the bug here is restore settings deleting first party app data but not the app. This means on the next sync that apps documents folder is empty.
I suppose that is what reset settings does but someone in Apple should have worked out that that is a data loss scenario with the cloud (of course it was always a local data loss - if you reset you lost local files like PDFs in iBooks ).
Until now the algorithm for most of apples cloud is backup not sync. On a backup algorithm deletes don't propagate to all clients. In fact you can delete locally but not on the server. Think iBooks. You can delete or reset that app happy in the knowledge that everything is on the cloud even locally deleted books. Sync is totally different because delete do propagate to the cloud and all clients. Much more dangerous and it needs a handy restore option.
[i]As OS X 10.10 Yosemite, and subsequently iCloud Drive, is not yet available for consumer download aside from Apple's public beta testing program, the effects on consumers are non-existent. However, with a large number of untrained public beta participants opting in to the service with iOS 8, the problem could become serious.[/I]
Headline: beta software has bugs. In other news, that breaks stuff.
This has been Captain Obvious, reporting from the information superhighway...
Just goes to further prove that Apple has never understood the cloud, Apple currently doesn't understand the cloud, and Apple will NEVER understand the cloud. This is why smart people should never trust Apple with their cloud data.
Quote:
Originally Posted by scotty321
Just goes to further prove that Apple has never understood the cloud, Apple currently doesn't understand the cloud, and Apple will NEVER understand the cloud. This is why smart people should never trust Apple with their cloud data.
This post just goes to show if you venture into a forum, you will find people completely full of shit.
Maybe Apple needs to partner with Microsoft on cloud services. Or Tim Cook needs to hire someone with extensive experience in cloud services. Stuff like this happening right before the rollout of Apple pay is not great.
Maybe Apple needs to change its focus away from designers and fashionistas and media stars and get some QA expertise into the shop.
They have avoided the problem for many iDevice users since the other big iOS 8 bug prevents people from connecting to Wifi, or only sporadically. This needs to be fixed pronto.
Agree with others who say that iCloud Drive should never have been released before Yosemite. Actually, iOS 8 should never have been released so early. It was not ready.
You do realize that is a joke right? Disney has nothing to do with how bad Apple is doing with its products and services.
Chances are, Tallest Skil was joking too. But I can think of a way to make Disney greatly responsible for the overreaction to Apple's every little misstep.
Want to know how? Hint: "infantile" is part of the explanation. That might also be what's behind TS's joke.
Comments
Interesting that we don't usually hear about the weekly outages of Google services although the weekly outages certainly exist.
Regardless of whether you hear about it, Google would feel the effects on its pocketbook because, as is standard for enterprise cloud providers, it backs the reliability of its services by SLAs with all of its Apps customers.
Heh - never had a problem with DropBox, sample size of one.
If you were trying to use it with IOS8 or 10.9.5 you did : ) (until DropBox issued updates a week later)
Apple keeps blowing it on cloud - they've lost my confidence in them.
I pretty much use only Google's services and apps, and Amazon for additional backups.
Poor planning on Apple's part with Yosemite. Seems one hand doesn't know what the other is doing.
It's a big, big company, now, growing in many directions and tons of new hardware and software rolling out. No doubt they are increasing employee size.
Companies seem much better when they are small or mid-sized corporations. When they are so big and growing so much, things are bound to happen.
Apple hardware still rocks big time. The best there has been for a LONG time, too. Hardware division is rock solid.
P
Presumably there is a restore option on icloud? It's the abscence of that option which would make the service dangerous. Most cloud options trash but don't delete files marked for deletion. You have to go to the server to delete - where you can restore.
I suppose that is what reset settings does but someone in Apple should have worked out that that is a data loss scenario with the cloud (of course it was always a local data loss - if you reset you lost local files like PDFs in iBooks ).
Until now the algorithm for most of apples cloud is backup not sync. On a backup algorithm deletes don't propagate to all clients. In fact you can delete locally but not on the server. Think iBooks. You can delete or reset that app happy in the knowledge that everything is on the cloud even locally deleted books. Sync is totally different because delete do propagate to the cloud and all clients. Much more dangerous and it needs a handy restore option.
Headline: beta software has bugs. In other news, that breaks stuff.
This has been Captain Obvious, reporting from the information superhighway...
Just goes to further prove that Apple has never understood the cloud, Apple currently doesn't understand the cloud, and Apple will NEVER understand the cloud. This is why smart people should never trust Apple with their cloud data.
Just goes to further prove that Apple has never understood the cloud, Apple currently doesn't understand the cloud, and Apple will NEVER understand the cloud. This is why smart people should never trust Apple with their cloud data.
This post just goes to show if you venture into a forum, you will find people completely full of shit.
Yes, but do YOU need to add to it ?
Maybe Apple needs to partner with Microsoft on cloud services. Or Tim Cook needs to hire someone with extensive experience in cloud services. Stuff like this happening right before the rollout of Apple pay is not great.
Maybe Apple needs to change its focus away from designers and fashionistas and media stars and get some QA expertise into the shop.
Agree with others who say that iCloud Drive should never have been released before Yosemite. Actually, iOS 8 should never have been released so early. It was not ready.
I think I'll be sticking with Dropbox for a little longer.
From another Apple fan site.
Seems to be more Apple issues than would be expected.
I wonder if the competition with Google is so fierce that the software guys are being rushed a bit?
Interesting that we don't usually hear about the weekly outages of Google services although the weekly outages certainly exist.
Maybe because they are not the same and are in no way equivalent.
If you were trying to use it with IOS8 or 10.9.5 you did : ) (until DropBox issued updates a week later)
Must have just gotten lucky then. I don't often need to call on Dropbox.
Leave it to Disney to continue to ruin everything.
You do realize that is a joke right? Disney has nothing to do with how bad Apple is doing with its products and services.
Chances are, Tallest Skil was joking too. But I can think of a way to make Disney greatly responsible for the overreaction to Apple's every little misstep.
Want to know how? Hint: "infantile" is part of the explanation. That might also be what's behind TS's joke.
I'm still miffed that they withdrew Beauty and the Beast from iTunes.