Led by Whole Foods shoppers, Apple Pay accounted for 1% of digital payment dollars in November

Posted:
in General Discussion edited January 2015
According to a new report from research firm ITG, Apple Pay's first full month of service accounted for one percent of all digital payment dollars, an impressive statistic that suggests Apple's payments solution is being used by general consumers, not just early adopters.



ITG's numbers point to strong consumer engagement, with 60 percent of Apple Pay users making multiple purchases throughout November, reports MarketWatch. By comparison, only 20 percent of customers who recently signed on to PayPal's competing mobile solution used the service more than once over the same period.

The average Apple Pay user clocked about 1.4 transactions per week, the report said. Apple first activated the service on iPhone 6 and iPhone 6 Plus handsets with an update to iOS 8 in late October.

On a per-merchant level, Apple Pay exhibited "stickiness" as customers who tried out the service continued to use it for future purchases at the same retailer about 66 percent of the time. After initially adopting Apple Pay, the average customer returned to the service for about 5.3 percent of all future card transactions and 2.3 percent of all future card dollars spent.

Research also assigned numbers to top Apple Pay retailers, including Whole Foods and Walgreens, which accounted for 20 percent and 19 percent of all Apple Pay transactions in November, respectively. Whole Foods was also responsible for 28 percent of Apple Pay dollars, while Walgreens generated a lower per-transaction value to account for 12 percent of total dollars.

McDonald's and Panera Bread trailed with 11 percent and 6 percent of transactions, while Subway rounded out the top five with a 3 percent share.

ITG labels Apple Pay a tangible threat to PayPal's dominant position in the mobile payments sector, something analysts alluded to in September. While PayPal has a head start, Apple's seamless integration with the iPhone's Touch ID fingerprint recognition system is considered to be a more convenient and secure option for consumers.

Apple Pay is currently limited to the U.S., but job listings in Europe and China suggest an international rollout is in the offing.
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Comments

  • Reply 1 of 53
    If they get to 1% of the world's payments by next autumn, I’ll be impressed. That was the goal that Jobs set himself and Apple for the iPhone, and which he handily beat.

    1% in the States? Not so much.
  • Reply 2 of 53
    With Apple Pay inherently secure and tokenized, how can this research firm possibly know how many times individual users return to a given location?? I wouldn't think the stores themselves even know due to the changing 'card number' that gets presented at the point of sale.
  • Reply 3 of 53
    Originally Posted by Benjamin Frost View Post

    1% in the States? Not so much.

     

    It’s not like our economy keeps the world running or anything.

  • Reply 4 of 53
    MacProMacPro Posts: 19,728member
    If they get to 1% of the world's payments by next autumn, I’ll be impressed. That was the goal that Jobs set himself and Apple for the iPhone, and which he handily beat.

    1% in the States? Not so much.

    Care to explain?
  • Reply 5 of 53
    jungmarkjungmark Posts: 6,926member
    If they get to 1% of the world's payments by next autumn, I’ll be impressed. That was the goal that Jobs set himself and Apple for the iPhone, and which he handily beat.

    1% in the States? Not so much.

    1% is pretty damn impressive after a month for only the newest phones.

    I haven't used it yet since Discover isn't on it yet.
  • Reply 6 of 53



    Discover not being on Apple Pay is one of the reasons I changed to Capital One.  That and more cash back.

  • Reply 7 of 53
    crowleycrowley Posts: 10,453member

    What's a digital payment dollar?  Is that including all credit cards, debit cards and phone e-wallets?

     

    If so, 1% is an amazing start for the first month.  No dollar values in the article, but that's got to be handing some hefty change over to Apple in the run up to Christmas, even if their cut is a small proportion.

  • Reply 8 of 53
    crowleycrowley Posts: 10,453member
    Quote:

    Originally Posted by digitalclips View Post





    Care to explain?

  • Reply 9 of 53
    crowley wrote: »
    What's a digital payment dollar?  Is that including all credit cards, debit cards and phone e-wallets?

    If so, 1% is an amazing start for the first month.  No dollar values in the article, but that's got to be handing some hefty change over to Apple in the run up to Christmas, even if their cut is a small proportion.

    MR states, "Apple still trails industry leaders like Square and PayPal, which captured 18 and 78 percent of digital payment dollars in November, respectively, but ITG…"
  • Reply 10 of 53
    crowleycrowley Posts: 10,453member
    Quote:
    Originally Posted by SolipsismY View Post





    MR states, "Apple still trails industry leaders like Square and PayPal, which captured 18 and 78 percent of digital payment dollars in November, respectively, but ITG…"

    Oh.  That's a whole lot less impressive then.  Still a good start though, especially given that there's only so many retailers with the hardware  deployed to take ?Pay

  • Reply 11 of 53
    Care to explain?

    Jobs said he wanted 1% of the handset market in a year. He was talking about the global handset market which he stated was 1 billion units, even though the iPhone was only to be released in the US and then only 4(?) countries stated for release later on in the cycle.

    crowley wrote: »
    [image]

    I don't know what measure he's using for payments or what dollar value he's applied but it's certainly not a trollish statement. You could say it's dismissive, but I think it's too ambiguous to cause an inflammatory response.
  • Reply 12 of 53
    crowleycrowley Posts: 10,453member
    Quote:



    Originally Posted by SolipsismY View Post



    I don't know what measure he's using for payments or what dollar value he's applied but it's certainly not a trollish statement. You could say it's dismissive, but I think it's too ambiguous to cause an inflammatory response.

    I disagree.  Everything Frosty says is part of his overall tactic of disrupting threads into his narrative of Apple being in trouble because Tim Cook isn't Steve Jobs and supports the wrong politics, and is distracted by rainbows, and the ?Watch is ugly, and whine whine whine Christmas.  

     

    He's an attention-seeking whiny troll, with every single damn post.  About time he was banned.

  • Reply 13 of 53
    If they get to 1% of the world's payments by next autumn, I’ll be impressed. That was the goal that Jobs set himself and Apple for the iPhone, and which he handily beat.

    1% in the States? Not so much.

    Care to explain?

    As Solip just put it succinctly.

    Perhaps I sounded cryptic, but I guess I thought that the reference would be clear on AI.

    One would expect Apple customers to punch well above their weight, so the 1% in the States I imagine to be much less than 1% of the population.

    If they rolled it out with the aggression that Apple used to have, I would have thought they might make it to 1% globally. With their current intermittent rollouts, I'm not so sure. Thinking of iTunes Radio here.
  • Reply 14 of 53
    crowley wrote: »
    I disagree.  Everything Frosty says is part of his overall tactic of disrupting threads into his narrative of Apple being in trouble because Tim Cook isn't Steve Jobs and supports the wrong politics, and is distracted by rainbows, and the ?Watch is ugly, and whine whine whine Christmas.  

    He's an attention-seeking whiny troll, with every single damn post.  About time he was banned.

    He certainly has his trigger topics, which Tim Cook, the larger iPhone, and ?Watch are all part of, but i don't think for a second he's making them up so he troll threads. I believe he feels strongly about his negative positions on those subjects. I think I've been clear that I feel his positions are either morally wrong or just plain stupid, but I don't think he's trolling. In fact, the only argumentative issue I see in this thread is you calling him a troll instead of referring to his comment as trollish.
  • Reply 15 of 53
    rogifanrogifan Posts: 10,669member
    I tried using ?Pay at Office Max but the transaction was denied. Why don't these places disable NFC if they're not going to support it.
  • Reply 16 of 53
    rogifan wrote: »
    I tried using ?Pay at Office Max but the transaction was denied. Why don't these places disable NFC if they're not going to support it.

    They used to support NFC-based payments with Google Wallet. Perhaps they still do.
  • Reply 17 of 53
    I've said from the start that we should not expect much out of ApplePay until 2016, perhaps even 2017. Primarily because there are not more than 20 million or so (I am guessing) iPhone 6s around in the US, and not enough merchants with enough terminals have signed on. That's exactly how it seems to be panning out.

    That said, I wonder if the data includes all the non-'ApplePay', just plain NFC terminals where one can use the iPhone 6, but have to still go through the process of signing, etc.
  • Reply 18 of 53
    droidftwdroidftw Posts: 1,009member
    Quote:
    Originally Posted by SolipsismY View Post





    He certainly has his trigger topics, which Tim Cook, the larger iPhone, and ?Watch are all part of, but i don't think for a second he's making them up so he troll threads. I believe he feels strongly about his negative positions on those subjects. I think I've been clear that I feel his positions are either morally wrong or just plain stupid, but I don't think he's trolling. In fact, the only argumentative issue I see in this thread is you calling him a troll instead of referring to his comment as trollish.

     

    Benjamin Frost has posted and said that he likes to troll here.

     

    Then again, Tallest Skil has done the same.  TS claims that he never made such a post, which is a lie (unless his account had been hacked), but the more important fact is that he currently claims that he is not here to troll.  I'm a believer that one can change their ways, but actions certainly speak louder then words. 

     

    To my knowledge BF has never made such a post rescinding his desire to troll here.

  • Reply 20 of 53

    What exactly is covered under "digital commerce"? Clearly not e-commerce in general since PayPal has a pretty small overall market share (something like 10% I think). So if PayPal has 78% of "digital commerce", I'm guessing it's some reference to mobile checkouts, maybe even to non-traditional checkout methods, and some small subset of broader e-commerce.

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