If it had actually been plaguing people, we would have heard about it sooner than three years later.
Perhaps. It seems complaints date back to 2013 beginning with 2012 model MBPs, but now more users are coming forward with similar claims as they discover they aren't alone. It could be that those affected may have previously dismissed the issue as cosmetic and/or were declined a repair/replacement by Apple.
Perhaps. It seems complaints date back to 2013 beginning with 2012 model MBPs, but now more users are coming forward with similar claims as they discover they aren't alone. It could be that those affected may have previously dismissed the issue as cosmetic and/or were declined a repair/replacement by Apple.
Those cases could be down to how the people were cleaning the glass or possibly the environment. Some cleaning fluids will affect AR coatings. If they left the laptop in a cold environment, it might have affected the coating. Someone here with glasses shows cracking in the coating:
The solution isn't 800 euros if they just want to deal with the coating, they can remove it by using the fluid they're not supposed to use to clean it:
[VIDEO]
They just end up with a panel that's a bit more reflective than before. Maybe Apple could have a service that takes the coating off and reapplies it without having to replace the panel. It has to be done in a vacuum. Maybe they can just do a panel switch and refurbish the display they take off and then use those refurbs to repair broken displays.
It might not be affecting a lot of people. The 2011 MBP issue was assumed to be affecting a lot of people but Apple said a small percentage of users were affected.
Originally Posted by MarvinIt might not be affecting a lot of people. The 2011 MBP issue was assumed to be affecting a lot of people but Apple said a small percentage of users were affected.
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If it had actually been plaguing people, we would have heard about it sooner than three years later.
If it had actually been plaguing people, we would have heard about it sooner than three years later.
Perhaps. It seems complaints date back to 2013 beginning with 2012 model MBPs, but now more users are coming forward with similar claims as they discover they aren't alone. It could be that those affected may have previously dismissed the issue as cosmetic and/or were declined a repair/replacement by Apple.
Those cases could be down to how the people were cleaning the glass or possibly the environment. Some cleaning fluids will affect AR coatings. If they left the laptop in a cold environment, it might have affected the coating. Someone here with glasses shows cracking in the coating:
http://photo.net/off-topic-forum/00Zcjn
The solution isn't 800 euros if they just want to deal with the coating, they can remove it by using the fluid they're not supposed to use to clean it:
[VIDEO]
They just end up with a panel that's a bit more reflective than before. Maybe Apple could have a service that takes the coating off and reapplies it without having to replace the panel. It has to be done in a vacuum. Maybe they can just do a panel switch and refurbish the display they take off and then use those refurbs to repair broken displays.
It might not be affecting a lot of people. The 2011 MBP issue was assumed to be affecting a lot of people but Apple said a small percentage of users were affected.
Apple said, huh? Good. I can sleep better now.
If you’re refuting that, you’ll need some evidence.