Overwhelming demand for Apple Pay's China launch causes sign-up hiccups [u]

Posted:
in General Discussion edited February 2016
A rush from Chinese users to sign up for contactless transactions via Apple Pay has taken its toll on the service's servers, preventing consumers from adding their credit and debit cards [updated].




Users attempting to sign up after Thursday's launch were met with error messages saying their iPhone could not connect to Apple Pay, or that the verification for the card was not available, according to reports obtained by Caixin.

The issues were apparently because of overwhelming demand, with too many people trying to sign up at once, initial reports said.

The popularity of Apple Pay at launch is likely related to how universally supported it is out of the gate -- Apple's tap-to-pay service debuted with support for 80 percent of credit and debit cards in the country. Current and planned support involves 19 of China's largest lenders, including day-one support from market leader Industrial and Commercial Bank of China.

On the retail end, supporting stores are 5Star.cn, Mannings, Lane Crawford, all days, Carrefour, Apple Store, McDonald's, Burger King, 7-Eleven, KFC, and more.

Apple Pay also launched in China this week with in-app payment support for developers. In-app payments are processed by CUP, Lian Lian, PayEase, and YeePay.

Apple Pay first launched in the U.S. in late 2014 exclusive to the iPhone 6 and iPhone 6 Plus, later expanding to Apple Watch and the iPhone 6s series. Compatible handsets now also support Apple Pay in the U.K., Canada, and Australia.

Comments

  • Reply 1 of 11
    Wait...so BK & 7-11 support Apple Pay in China but not the US? Something about the seems backwards
  • Reply 2 of 11
    supadav03 said:
    Wait...so BK & 7-11 support Apple Pay in China but not the US? Something about the seems backwards
    There's a lot about our country that seems upside-down and backwards these days.
    anantksundaramlostkiwi
  • Reply 3 of 11
    josujosu Posts: 217member
    Now Continental Europe, please
  • Reply 4 of 11
    China showing everyone how it's done. This is the kind of rollout I like to see.
    jkichlineanantksundaramlostkiwi
  • Reply 5 of 11
    I think BK, KFC, and 7-11 are more popular, or at least better regarded in China than in the USA. @spamsandwich - yes, KFC not accepting Apple pay is a sign of the end times for our country. Not.
    ronn
  • Reply 6 of 11
    schlack said:
    I think BK, KFC, and 7-11 are more popular, or at least better regarded in China than in the USA. @spamsandwich - yes, KFC not accepting Apple pay is a sign of the end times for our country. Not.
    A quick glance at the most active stories today would provide you with a clue to what I was referring.
    anantksundaramJanNL
  • Reply 7 of 11
    Apple Insider missed the best part of the Apple Pay in China launch:  Union Pay officials told the local Chinese press that by 5 p.m. the first day (February 18), fully **38 million** cards had been registered, including some 10 million registered in the first hour.  Clearly Apple itself and all pundits underestimated the pent up demand in China for access to Apple Pay.
    SpamSandwichanantksundaramronnlostkiwibrakken
  • Reply 8 of 11
    taosbob said:
    Apple Insider missed the best part of the Apple Pay in China launch:  Union Pay officials told the local Chinese press that by 5 p.m. the first day (February 18), fully **38 million** cards had been registered, including some 10 million registered in the first hour.  Clearly Apple itself and all pundits underestimated the pent up demand in China for access to Apple Pay.
    Let's see how much lower this will drive the stock. Up is down, black is white and nothing must be allowed to increase value.  /s
    edited February 2016
  • Reply 9 of 11
    Overwhelming demand of Apple products equates to doom per Apple analysts and naysayers. Let the epic stock decline commence. /s
  • Reply 10 of 11
    fallenjtfallenjt Posts: 4,040member
    But but ....Samsung Pay is 95% compatible with payment systems out there while Android Pay is available with most android devices.
  • Reply 11 of 11
    komokomo Posts: 25member
    Only in Canada with American Express card that is not enough please add
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