Apple says 'working hard' to get iPhone X orders to iPhone Upgrade Program customers after...

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  • Reply 41 of 45
    pukoh said:
    If you need to get a loan to buy a phone, you probably shouldn’t be spending that money one a phone. 
    Spoken like a true elitist. 

    Ever hear of leasing? That's what the Upgrade program is. Technically, you're leasing with the option to buy or trade up in 12 months. I do it because I'm a developer and usually like the new phone to test on each year.

    And, when the carriers used to finance the phone purchase, you basically were paying a loan (which had an early termination penalty) in your monthly bill without calling it a loan.
    edited October 2017
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  • Reply 42 of 45
    I received the email, was excited to see that Apple was going to take care of this.
    Well, it is Wednesday and i checked my order status, still expected date is a month away which is way different the the Nov 3 pickup date at local Apple store.
    I called Apple this morning, terrible support because no one new what i was talking about.
    Very unhappy with the outcome of what looked like Apple new was their problem and was going to be take care of their problem.
    I doubt if my ship date will change seeing how many have already had the order status updated.
    Perhaps next time i will upgrade my iPhone with my carrier ATT, from posts seems like that worked better.
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  • Reply 43 of 45
    I received a original shipping estimate of Nov. 10-17, last night I got a shipped notice, now it says I will get it today the third. That was a nice suprise! Cheers to all🥂
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  • Reply 44 of 45
    I just got word mine shipped so I’ll have it on launch day Instead of nov 17-24 is what originally said , ordered just midnight at 1212 , happy surprise , and the trade in kit shipped as well , I did the preapproval steps as suggested by Apple . 
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  • Reply 45 of 45
    I had 3 upgrade orders to put thru. Painful process by the way. First One failed approval and said I’ve to wait for 8 hours to hear the decision and not to add anymore orders. Didn’t get any confirmation number. I tried the other 2 and errorred out before I gave up. I tried again in the morning and all three went thru with a delivery date of Dec 11-18. Then I got the email as the article says and i sent them the order numbers. The date moved to Dec 1-8. Great!

    Then on launch date 11/3, Apple called me and apologized for the Issue and promised that I’ll receive the phone in a week and expect to see the status update by Tue 11/7. Nothing happened and I called on 11/8. They said Dec 1-8 is the best they can do based on the order time. Why did they even call me and get my hopes high?  This sucks. 
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