Brazilian state says Apple refused to sign notification on iPhone battery issues
Apple employees have declined to sign a notification requiring them to tell Brazilian iPhone owners how they can get discounted battery replacements, according to a state agency.
The company has 10 days to provide the information, Sao Paulo's Procon-SP explained to Reuters. The agency didn't say what penalties might apply, but it could impose fines and/or recommend legal action.
Apple recently lowered the out-of-warranty cost for iPhone battery replacements from $79 to $29 in response to controversy over its throttling of iPhones with weak batteries. The company is facing a multitude of lawsuits, often claiming that intentionally or otherwise, its policy pushes people towards buying new iPhones.
Apple has maintained that the throttling is necessary to prevent sudden shutdowns that could damage electronics, and even promised to use the technology on more devices.
The cheaper batteries are available to anyone with an iPhone 6 or later, regardless of the condition of their current hardware, but only through December of this year.
The company has 10 days to provide the information, Sao Paulo's Procon-SP explained to Reuters. The agency didn't say what penalties might apply, but it could impose fines and/or recommend legal action.
Apple recently lowered the out-of-warranty cost for iPhone battery replacements from $79 to $29 in response to controversy over its throttling of iPhones with weak batteries. The company is facing a multitude of lawsuits, often claiming that intentionally or otherwise, its policy pushes people towards buying new iPhones.
Apple has maintained that the throttling is necessary to prevent sudden shutdowns that could damage electronics, and even promised to use the technology on more devices.
The cheaper batteries are available to anyone with an iPhone 6 or later, regardless of the condition of their current hardware, but only through December of this year.
Comments
"Procon-SP, an agency in the state of Sao Paulo, Brazil’s richest and most populous, said in a statement it notified Apple that it has 10 days to provide the information.
The agency said Apple employees refused to sign the notification, but Procon considered the company notified."
Huh?
So add me to the group of "no idea what this mean".
I have to agree, but in South America they do so many counter intuitive things this is just par for the course.
If I had to Ventura a guess, Apple is not signing what this thing is because it probable admit fault and open Apple up to some sort of legal actions by the government, thus the reason this is news.