Disgruntled HomePod owners say firmware update alters sound quality

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  • Reply 81 of 86
    lorin schultzlorin schultz Posts: 2,771member

    jcs2305 said:
    [...] To call not having individual User changeable EQ settings on this speaker, hubris and arrogance on Apple’s part  is just inappropriate.
    Does ANY speaker in this general category provide user-adjustable EQ?
    Looks like your question got answered above. 
    Yup. Thanks Jsmythe00 and Gatorguy!
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  • Reply 82 of 86
    MplsPmplsp Posts: 4,179member
    foggyhill said:
    jsmythe00 said:
    jcs2305 said:
    jsmythe00 said:
    jsmythe00 said:
    Users have no right to complain . You spent 350 on a device you have no way of configuring.  That's your fault. 

    You should have learned by now Apple wants you to use their devices 0the way THEY want you to use it. Not how you want to.

    If you're not holding your phone how I say hold it then YOU'RE holding it wrong.  WTF wake up people
    Wake up? My wife does not want to **** about with controls or settings, or look at an eyesore. HomePod is perfect for our needs. Perfect. There are hundreds of alternatives for people who do want that (like I did in my late teens and early twenties). I’ve moved on, HomePod is for me. My choice. Right for now. Get over yourself. 


    Great.  HomePod works for you and your house.  What about the many other owners that would like some type of personal touch on how they like their music to sound. Maybe I want more base and apple says "that's not how the song should sound"

    Who is apple to tell me how I like to hear my music.  Hey I'm a fan of apple like the next guy, but their hubris and arrogance is getting to be a little much.

    You can present an experience but let ME determine how I want to enjoy it
    Man come on...  it’s a $349.00 speaker not $3499.00 what speaker in this price range let’s you EQ the sound to your liking on device ?   If you load music to your iOS  device and you can easily use and EQ app and airplay from there, or from your Mac with your personal EQ settings in iTunes for that matter.  You are taking the “me” part of this waaaay too far. To call not having individual User changeable EQ settings on this speaker, hubris and arrogance on Apple’s part  is just inappropriate.   I have had it ( HomePod ) from day one and it sounded really good . I gave my personal opinion of the differences after update as well in this thread. It sounds even better now in my opinion. It’s not an abrupt jarring sound change after update that makes you think Apple knows better and you are clueless, it’s a subtle fine tune that makes an excellent speaker sound even better. 


    Sonos One promo sale 2 for 350.
    https://sonos.custhelp.com/app/answers/detail/a_id/2861/~/adjusting-the-eq:-bass,-treble,-balance-and-loudness

    A good sounding sub 200 speaker and look, you have an EQ!  Here we have a speaker that sounds good, has aux, Bluetooth and I can stream from multiple sources. 

    The problem is not the speaker, it's Apple thinking the user experience should be they experience Apple provides.  BTW this same thinking is what got them in hot water with their phone throttling-gate
    Considering that THIS speaker needs to bounce different frequencies off the wall to create a standing wave, and EQ is not as simple as you state or with a normal speaker.
    It has nothing to do with Apple deciding this, Apple deciding that. If you run the EQ, there is a good chance it will complicate it's task of reproducing the proper sound. Most probably because such a setup would not have receive as much QA as just trying to get a neutral sound.

    For example, if you emphasize bass, it's no directional and bounces very differently than if you EQ to get a high treble.
    How on earth would they insure at launch that all those different settings get a proper sound.

    They want to make sure the base setting is reproduced properly FIRST and then look at the variants.
    Actually, it shouldn't be that much more difficult - the speaker would just need to apply the necessary signal processing to the audio before it performs the beam-forming/sound shaping processing (or whatever it's called) From the speaker's standpoint, what's the difference between that and playing a file that has been equalized by the iPhone before it's sent to the speaker?
    beowulfschmidt
     1Like 0Dislikes 0Informatives
  • Reply 83 of 86
    lorin schultzlorin schultz Posts: 2,771member
    MplsP said:
    foggyhill said:
    jsmythe00 said:
    jcs2305 said:
    jsmythe00 said:
    jsmythe00 said:
    Users have no right to complain . You spent 350 on a device you have no way of configuring.  That's your fault. 

    You should have learned by now Apple wants you to use their devices 0the way THEY want you to use it. Not how you want to.

    If you're not holding your phone how I say hold it then YOU'RE holding it wrong.  WTF wake up people
    Wake up? My wife does not want to **** about with controls or settings, or look at an eyesore. HomePod is perfect for our needs. Perfect. There are hundreds of alternatives for people who do want that (like I did in my late teens and early twenties). I’ve moved on, HomePod is for me. My choice. Right for now. Get over yourself. 


    Great.  HomePod works for you and your house.  What about the many other owners that would like some type of personal touch on how they like their music to sound. Maybe I want more base and apple says "that's not how the song should sound"

    Who is apple to tell me how I like to hear my music.  Hey I'm a fan of apple like the next guy, but their hubris and arrogance is getting to be a little much.

    You can present an experience but let ME determine how I want to enjoy it
    Man come on...  it’s a $349.00 speaker not $3499.00 what speaker in this price range let’s you EQ the sound to your liking on device ?   If you load music to your iOS  device and you can easily use and EQ app and airplay from there, or from your Mac with your personal EQ settings in iTunes for that matter.  You are taking the “me” part of this waaaay too far. To call not having individual User changeable EQ settings on this speaker, hubris and arrogance on Apple’s part  is just inappropriate.   I have had it ( HomePod ) from day one and it sounded really good . I gave my personal opinion of the differences after update as well in this thread. It sounds even better now in my opinion. It’s not an abrupt jarring sound change after update that makes you think Apple knows better and you are clueless, it’s a subtle fine tune that makes an excellent speaker sound even better. 


    Sonos One promo sale 2 for 350.
    https://sonos.custhelp.com/app/answers/detail/a_id/2861/~/adjusting-the-eq:-bass,-treble,-balance-and-loudness

    A good sounding sub 200 speaker and look, you have an EQ!  Here we have a speaker that sounds good, has aux, Bluetooth and I can stream from multiple sources. 

    The problem is not the speaker, it's Apple thinking the user experience should be they experience Apple provides.  BTW this same thinking is what got them in hot water with their phone throttling-gate
    Considering that THIS speaker needs to bounce different frequencies off the wall to create a standing wave, and EQ is not as simple as you state or with a normal speaker.
    It has nothing to do with Apple deciding this, Apple deciding that. If you run the EQ, there is a good chance it will complicate it's task of reproducing the proper sound. Most probably because such a setup would not have receive as much QA as just trying to get a neutral sound.

    For example, if you emphasize bass, it's no directional and bounces very differently than if you EQ to get a high treble.
    How on earth would they insure at launch that all those different settings get a proper sound.

    They want to make sure the base setting is reproduced properly FIRST and then look at the variants.
    Actually, it shouldn't be that much more difficult - the speaker would just need to apply the necessary signal processing to the audio before it performs the beam-forming/sound shaping processing (or whatever it's called) From the speaker's standpoint, what's the difference between that and playing a file that has been equalized by the iPhone before it's sent to the speaker?
    That's an excellent point. EQ can be applied upstream from the HomePod. Since that clearly doesn't cause any problems for the HomePod, it negates the notion that the HomePod's room correction would be compromised if the HomePod offered EQ.
     0Likes 0Dislikes 0Informatives
  • Reply 84 of 86
    foggyhillfoggyhill Posts: 4,767member
    MplsP said:
    foggyhill said:
    jsmythe00 said:
    jcs2305 said:
    jsmythe00 said:
    jsmythe00 said:
    Users have no right to complain . You spent 350 on a device you have no way of configuring.  That's your fault. 

    You should have learned by now Apple wants you to use their devices 0the way THEY want you to use it. Not how you want to.

    If you're not holding your phone how I say hold it then YOU'RE holding it wrong.  WTF wake up people
    Wake up? My wife does not want to **** about with controls or settings, or look at an eyesore. HomePod is perfect for our needs. Perfect. There are hundreds of alternatives for people who do want that (like I did in my late teens and early twenties). I’ve moved on, HomePod is for me. My choice. Right for now. Get over yourself. 


    Great.  HomePod works for you and your house.  What about the many other owners that would like some type of personal touch on how they like their music to sound. Maybe I want more base and apple says "that's not how the song should sound"

    Who is apple to tell me how I like to hear my music.  Hey I'm a fan of apple like the next guy, but their hubris and arrogance is getting to be a little much.

    You can present an experience but let ME determine how I want to enjoy it
    Man come on...  it’s a $349.00 speaker not $3499.00 what speaker in this price range let’s you EQ the sound to your liking on device ?   If you load music to your iOS  device and you can easily use and EQ app and airplay from there, or from your Mac with your personal EQ settings in iTunes for that matter.  You are taking the “me” part of this waaaay too far. To call not having individual User changeable EQ settings on this speaker, hubris and arrogance on Apple’s part  is just inappropriate.   I have had it ( HomePod ) from day one and it sounded really good . I gave my personal opinion of the differences after update as well in this thread. It sounds even better now in my opinion. It’s not an abrupt jarring sound change after update that makes you think Apple knows better and you are clueless, it’s a subtle fine tune that makes an excellent speaker sound even better. 


    Sonos One promo sale 2 for 350.
    https://sonos.custhelp.com/app/answers/detail/a_id/2861/~/adjusting-the-eq:-bass,-treble,-balance-and-loudness

    A good sounding sub 200 speaker and look, you have an EQ!  Here we have a speaker that sounds good, has aux, Bluetooth and I can stream from multiple sources. 

    The problem is not the speaker, it's Apple thinking the user experience should be they experience Apple provides.  BTW this same thinking is what got them in hot water with their phone throttling-gate
    Considering that THIS speaker needs to bounce different frequencies off the wall to create a standing wave, and EQ is not as simple as you state or with a normal speaker.
    It has nothing to do with Apple deciding this, Apple deciding that. If you run the EQ, there is a good chance it will complicate it's task of reproducing the proper sound. Most probably because such a setup would not have receive as much QA as just trying to get a neutral sound.

    For example, if you emphasize bass, it's no directional and bounces very differently than if you EQ to get a high treble.
    How on earth would they insure at launch that all those different settings get a proper sound.

    They want to make sure the base setting is reproduced properly FIRST and then look at the variants.
    Actually, it shouldn't be that much more difficult - the speaker would just need to apply the necessary signal processing to the audio before it performs the beam-forming/sound shaping processing (or whatever it's called) From the speaker's standpoint, what's the difference between that and playing a file that has been equalized by the iPhone before it's sent to the speaker?
    Because Apple has properly tested for a neutral sound and not for some random sound. That's the one its' trying to reproduce.

    MplsP said:
    foggyhill said:
    jsmythe00 said:
    jcs2305 said:
    jsmythe00 said:
    jsmythe00 said:
    Users have no right to complain . You spent 350 on a device you have no way of configuring.  That's your fault. 

    You should have learned by now Apple wants you to use their devices 0the way THEY want you to use it. Not how you want to.

    If you're not holding your phone how I say hold it then YOU'RE holding it wrong.  WTF wake up people
    Wake up? My wife does not want to **** about with controls or settings, or look at an eyesore. HomePod is perfect for our needs. Perfect. There are hundreds of alternatives for people who do want that (like I did in my late teens and early twenties). I’ve moved on, HomePod is for me. My choice. Right for now. Get over yourself. 


    Great.  HomePod works for you and your house.  What about the many other owners that would like some type of personal touch on how they like their music to sound. Maybe I want more base and apple says "that's not how the song should sound"

    Who is apple to tell me how I like to hear my music.  Hey I'm a fan of apple like the next guy, but their hubris and arrogance is getting to be a little much.

    You can present an experience but let ME determine how I want to enjoy it
    Man come on...  it’s a $349.00 speaker not $3499.00 what speaker in this price range let’s you EQ the sound to your liking on device ?   If you load music to your iOS  device and you can easily use and EQ app and airplay from there, or from your Mac with your personal EQ settings in iTunes for that matter.  You are taking the “me” part of this waaaay too far. To call not having individual User changeable EQ settings on this speaker, hubris and arrogance on Apple’s part  is just inappropriate.   I have had it ( HomePod ) from day one and it sounded really good . I gave my personal opinion of the differences after update as well in this thread. It sounds even better now in my opinion. It’s not an abrupt jarring sound change after update that makes you think Apple knows better and you are clueless, it’s a subtle fine tune that makes an excellent speaker sound even better. 


    Sonos One promo sale 2 for 350.
    https://sonos.custhelp.com/app/answers/detail/a_id/2861/~/adjusting-the-eq:-bass,-treble,-balance-and-loudness

    A good sounding sub 200 speaker and look, you have an EQ!  Here we have a speaker that sounds good, has aux, Bluetooth and I can stream from multiple sources. 

    The problem is not the speaker, it's Apple thinking the user experience should be they experience Apple provides.  BTW this same thinking is what got them in hot water with their phone throttling-gate
    Considering that THIS speaker needs to bounce different frequencies off the wall to create a standing wave, and EQ is not as simple as you state or with a normal speaker.
    It has nothing to do with Apple deciding this, Apple deciding that. If you run the EQ, there is a good chance it will complicate it's task of reproducing the proper sound. Most probably because such a setup would not have receive as much QA as just trying to get a neutral sound.

    For example, if you emphasize bass, it's no directional and bounces very differently than if you EQ to get a high treble.
    How on earth would they insure at launch that all those different settings get a proper sound.

    They want to make sure the base setting is reproduced properly FIRST and then look at the variants.
    Actually, it shouldn't be that much more difficult - the speaker would just need to apply the necessary signal processing to the audio before it performs the beam-forming/sound shaping processing (or whatever it's called) From the speaker's standpoint, what's the difference between that and playing a file that has been equalized by the iPhone before it's sent to the speaker?
    That's an excellent point. EQ can be applied upstream from the HomePod. Since that clearly doesn't cause any problems for the HomePod, it negates the notion that the HomePod's room correction would be compromised if the HomePod offered EQ.
    Some people actually said it does make a difference, and I'm inclined to agree, it doesn't sound the same. The uniformity of sound that you get when the sound originates from the speaker itself is not the exactly the same.
     0Likes 0Dislikes 0Informatives
  • Reply 85 of 86
    lorin schultzlorin schultz Posts: 2,771member
    foggyhill said:
    Because Apple has properly tested for a neutral sound and not for some random sound. That's the one its' trying to reproduce.
    I don't understand what you mean by "tested." There's no such thing as a baseline standard of "neutral sound." There isn't even consistency from one song to the next. The frequency spectrum of an a cappella vocal track bears no resemblance to an electronic dance track. What is this abstract standard of "neutral" Apple is using, and how is it applied to testing?

    foggyhill said:
    Some people actually said it does make a difference, and I'm inclined to agree, it doesn't sound the same. The uniformity of sound that you get when the sound originates from the speaker itself is not the exactly the same.
    Based on Apple's description of how its room correction works, an EQ adjustment shouldn't make any difference, so if it does there's a problem.

    Are you sure what you're hearing is real and not placebo effect? Did you do a blind comparison? Did you control other variables? For example, the only way to apply EQ is to use AirPlay. Did you eliminate that as the source of any difference you might perceive?

    Humans are easily fooled, and confirmation bias is a powerful force. Since you're predisposed to believing that EQ has a negative affect, you're likely to think you hear that whether it's true or not. The only way to overcome that is a double-blind comparison with controlled variables.
    gatorguy
     0Likes 0Dislikes 1Informative
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