Jamf details Apple's device management news for education, enterprise and Apple TV at WWDC...

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At its Worldwide Developer Conference this week, Apple noted a milestone of 40 years of work in bringing computers to education. The modern tools it provides for education now include device management with Apple School Manager and collaborative tools including the new Classroom for Mac. In parallel, Apple has also brought its device management tools to the enterprise with Apple Business Manager. We asked Jamf for insight into the latest WWDC announcements related to device management in education and business.


Thoughts on WWDC announcements by Jamf

Michael Devins, product manager at Jamf, attended WWDC this week and offered us his perspective on Apple's presentation of its new developments in device management technology for schools and businesses.

Jamf is the leading vendor of enterprise device management, with tools that now manage more than 9 million Apple devices globally. We reported on the company's Jamf Nation User Conference held last October, where it released its latest Jamf 10 Pro software.

In January, Jamf reported that 2017 had been a "record year," with the company growing its customer base by 40 percent with the addition of more than 4,000 new organizations that use Apple devices including iPhone, iPad, Mac and Apple TV."The real compelling story is in bringing more of the rich iOS management framework to macOS and tvOS" - Jamf

Devins summed up device management announcements at WWDC in stating, "while Apple didn't introduce a ton of net-new management functions, they continued to add capabilities to existing critical workflows like Mail, Security and VPN.

"Apple's focus is very clearly on end-user privacy and platform security. Their dedication to this is evident in the granular controls they continue to expose for IT administrations serving organizations of all types."

Apple School Manager and Classroom

Apple School Manager, which launched in beta back in 2016, "has been a key strategy for Apple in the education market," Devins stated.

"It started small and slow rollout and is now serving education customers in 34 countries, soon to be 65 later this summer. Apple School Manager is an ambitious revamp of Apple's Deployment Programs and ushers in a more mature set of capabilities than was ever available before.

"Another key to Apple's continued success in the classroom was a brand new app for teachers, appropriately named Classroom," Devins stated. Classroom also originally launched in 2016 for deploying, managing and monitoring iPads in the classroom.

"Classroom for iPad serves as the ultimate teacher's assistant and takes full advantage of what iPad in the classroom--and Apple School Manager in the cloud--offers schools. Since launch, Classroom has continued to gain valuable enhancements that make Teachers powerful and help Students stay engaged and focused."


Classroom for Mac was first announced in March


In March at its Field Trip education event, Apple showed off its new Schoolwork app & ClassKit API to enable teachers to provide assignments and handouts to students. It also announced plans to bring Classroom to the Mac, which it released in beta this week at WWDC.

Classroom for Mac is "a really big deal," Devins noted. "iPad is a great platform for Teachers, but so too is the Mac. And their demo, full of native Mac capabilities like keyboard shortcuts and robust sharing capabilities, gives Teachers a compelling reason to do even more with the Mac. This is an excellent example of a key strategic announcement from Monday's Keynote--bringing the power of iOS apps to the Mac can be incredibly valuable."

Apple Business manager


The new Apple Business Manager provides web-based IT management


Apple Business Manager brings features of Apple School Manager to the enterprise. The web-based portal lets administrators configure device settings, create accounts and buy and distribute apps and books. Apple initially unveiled plans for the new product release at its education-focused iPad event in March.

Devins noted that "Apple Business Manager was not in beta nearly as long as Apple School Manager, benefitting from the foundation Apple has built over the last couple of years. Broad availability of this new consolidated deployment program portal is a big win for all customers."

He added, "Apple School Manager and Apple Business Manager make it easier than ever for organizations to put Apple devices in the hands of students, teachers, employees and guests. These deployment programs are a major platform differentiator for Apple, allowing organizations to deploy Mac, iPad, iPhone and Apple TV with ease and at scale. There's never been a more compelling time to choose Apple."

Devins also said that "over the past several years, Apple has been making strides to unify the management of all of their platforms. While they continue to add great new management capabilities to iOS, the real compelling story is in bringing more of the rich iOS management framework to macOS and tvOS. This parity helps administrators make sense of managing Apple devices, instead of building different workflows for different platforms."

Managing Apple TV in the enterprise

Apple outlined some new features of tvOS and Apple TV in its WWDC keynote, but that wasn't the full extent of its work related to its set top box. While often thought of as only belonging in the living room, Jamf has previously detailed how Apple TV serves the enterprise in ways other consumer TV boxes can't, including custom apps, digital signage and AirPlay functionality.

Apple TV


"Apple TV continues to see staggering growth and Apple shows no sign of letting up on their aggressive strategy to serve the biggest screen in the room," Devins stated.

"WWDC ushered in two critical technologies, both previously available to macOS and iOS, that will propel Apple TV into the enterprise: Software Update control and App Installation. While IT could already enroll Apple TV without ever touching the device (just plug it in and it enrolls), organizations can now ensure that the Apple TVs across their environment are always maintained and up-to-date.

"In Apple's own words, the future of TV is apps. That couldn't be more true for the enterprise. AirPlay and iTunes are compelling features for anyone, but purpose-built apps for mass commercial and education deployment will soon explode with full support for managing app installation (formerly Apple's Volume Purchase Program, now part of Apps & Books). Expect to see a significant rise in tvOS apps serving healthcare, hospitality, retail and beyond."

Comments

  • Reply 1 of 7
    ckayckay Posts: 1member
    Jamf and Apple still need to add an Auto Setup feature for macOS like they have in tvOS where if you plug the Mac into Ethernet when it’s at the Setup Assistant it can automatically configure itsself and enrol with the MDM server without any user interaction.

    This is essential if you’re setting up labs of Macs or erasing and reinstall labs of Macs. A common activity in universities.
    watto_cobra
  • Reply 2 of 7
    mac cowboymac cowboy Posts: 1unconfirmed, member
    i think there is something similar to what you're asking - serial number, and first run script. plug in ethernet, boot up network, and sees new machine on the network, runs script and installs what setup you use. to re-image a computer for lab use, go into casper, delete said computers, add them in first run via serials, and then start it up, plug in and go.
    watto_cobra
  • Reply 3 of 7
    macxpressmacxpress Posts: 4,351member
    Is Apple going to make it so when you do an Internet restore it gives you a choice of what version of macOS you want to install rather than only installing what version came with the Mac? To my knowledge, this would be the new way to image once were all on APFS and after High Sierra. You restore the Mac with Internet restore, and then let the MDM do the rest with installing apps, and configuring the Mac the way you want it. If this is the case, I don't want to restore a Mac purchased today 2yrs from now and have it restore macOS High Sierra...I would like the option to choose what version of macOS to install. Otherwise, its restore High Sierra, then configure the MDM to run the upgrade, then install the apps, configure the Mac, etc. In my opinion, thats 15 steps backwards and makes imaging something like a lab or even a bunch of 1 to 1 Macs that much more time consuming. I can have an image created in Deploy Studio and push that to my Macs in about 10 minutes, then about another 10-20 minutes to let it configure and install some apps. 
    edited June 8 watto_cobra
  • Reply 4 of 7
    TribruinTribruin Posts: 2member
    macxpress said:
    Is Apple going to make it so when you do an Internet restore it gives you a choice of what version of macOS you want to install rather than only installing what version came with the Mac? To my knowledge, this would be the new way to image once were all on APFS and after High Sierra. You restore the Mac with Internet restore, and then let the MDM do the rest with installing apps, and configuring the Mac the way you want it. If this is the case, I don't want to restore a Mac purchased today 2yrs from now and have it restore macOS High Sierra...I would like the option to choose what version of macOS to install. Otherwise, its restore High Sierra, then configure the MDM to run the upgrade, then install the apps, configure the Mac, etc. In my opinion, thats 15 steps backwards and makes imaging something like a lab or even a bunch of 1 to 1 Macs that much more time consuming. I can have an image created in Deploy Studio and push that to my Macs in about 10 minutes, then about another 10-20 minutes to let it configure and install some apps. 
    It already exists. If you boot to the Recovery drive (CMD+R) , you get the same version as currently installed. CMD+OPT+R will install the latest version (that is compatible with your Mac). If you want the original version that came installed when you purchased the Mac, use CMD+SHIFT+OPT+R. See this link on Apple https://support.apple.com/en-us/HT204904

    Also, starting with 10.13.4, there is an --eraseinstall option that can be used to erase your hard drive and reinstall the O/S without booting to any recovery mode. 
    Rayz2016watto_cobra
  • Reply 5 of 7
    Thanks to DED for digging into this - these enabling technologies sound quite significant in scope and potential. I have a feeling that whatever Apple is building as a replacement to the MacMini, using the ARM processor, is likely to have a big role to play in the education sector. By the time this happens, these technologies will have matured in a big way, too. I am curious whether JAMF thinks about Apple device management solutions as competition, though. Aren't they eating into JAMF's revenues?
  • Reply 6 of 7
    macxpressmacxpress Posts: 4,351member
    Tribruin said:
    macxpress said:
    Is Apple going to make it so when you do an Internet restore it gives you a choice of what version of macOS you want to install rather than only installing what version came with the Mac? To my knowledge, this would be the new way to image once were all on APFS and after High Sierra. You restore the Mac with Internet restore, and then let the MDM do the rest with installing apps, and configuring the Mac the way you want it. If this is the case, I don't want to restore a Mac purchased today 2yrs from now and have it restore macOS High Sierra...I would like the option to choose what version of macOS to install. Otherwise, its restore High Sierra, then configure the MDM to run the upgrade, then install the apps, configure the Mac, etc. In my opinion, thats 15 steps backwards and makes imaging something like a lab or even a bunch of 1 to 1 Macs that much more time consuming. I can have an image created in Deploy Studio and push that to my Macs in about 10 minutes, then about another 10-20 minutes to let it configure and install some apps. 
    It already exists. If you boot to the Recovery drive (CMD+R) , you get the same version as currently installed. CMD+OPT+R will install the latest version (that is compatible with your Mac). If you want the original version that came installed when you purchased the Mac, use CMD+SHIFT+OPT+R. See this link on Apple https://support.apple.com/en-us/HT204904

    Also, starting with 10.13.4, there is an --eraseinstall option that can be used to erase your hard drive and reinstall the O/S without booting to any recovery mode. 
    Awesome! Thank you for the information. Still though, I wish imaging would come back. It still takes time to download and restore an OS to a Mac, or lab of Macs. I can image a whole lab in 20-30 minutes and it would still be downloading the OS in 20-30 minutes with this method. I only say 20-30 minutes on the download because as you get 20-30 Macs downloading it at once it slows down the network. 
    watto_cobra
  • Reply 7 of 7
    macxpressmacxpress Posts: 4,351member

    Thanks to DED for digging into this - these enabling technologies sound quite significant in scope and potential. I have a feeling that whatever Apple is building as a replacement to the MacMini, using the ARM processor, is likely to have a big role to play in the education sector. By the time this happens, these technologies will have matured in a big way, too. I am curious whether JAMF thinks about Apple device management solutions as competition, though. Aren't they eating into JAMF's revenues?
    What device management solutions does Apple have that eats into JAMF? Apple themselves use JAMF for management of both iOS and macOS systems. DEP, VPP, etc is a service that JAMF implements into their products and is no way a service that eats into their revenues, but rather is a tool JAMF can tie into their software. 

    I would love to see Mac mini and MacBook Air (or whatever they call it) with an Apple CPU/GPU inside it for the educational market. I believe its coming. They're already little by little by little doing this and we may not even realize it. Apple now has mobile CPU/GPU's for its phones that are very powerful and that's with a design that is supposed to fit on a package as small as a smartphone where there are no significant heatsinks or fans to cool it and also very little to no airflow either. So just imagine what Apple could do if it didn't need to fit it inside a package as small as a smartphone? It now has its own controllers (T1 & T2 chips) found in MacBook Pro and iMac Pro as well as security enclaves and things like that. So Apple already has the basic foundation to control things like cooling, storage drives, I/O ports, etc and it has encryption chips as well for security. Apple has iOS apps being able to be converted to run on macOS starting with macOS Mojave. The writing is on the wall...its just a matter of when!?
    edited June 9 watto_cobra
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