Did anyone at Apple ever respond to The Verge article? If The Verge wrongly interpreted the info they were given on background (or intentionally misled for clicks) isn’t it up to Apple to set the story straight? This isn’t a rumor coming out of the supply chain. This is a US tech publication claiming Apple told them a slightly bent product out of the box is normal and not a defect. This Verge article has been picked up by other tech publications and Apple rumor sites as well as shared all over social media. The way things turn into ‘gates’ is it companies don’t nip them in the bud soon enough.
We have to thank Apple for giving us our Second Annual Christmas Product Defect Story to go along with last years BatteryCrippleGate issue. I wonder how long it will take for Apple to reverse course like last year.
Is the iPad in the photo from the Verge bent more or less than 400 microns? That's the most important question. Also a subtle bend over the entire length of the iPad may not be noticeable while a sudden bend as in the photo would be a major issue as it is likely to get worse despite what Apple claims. What happens if the user tries to bend their iPad Pro back into shape and makes it worse? Who is liable for the repair then? This is a fiasco.
I would worry that the bend could cause problems a couple years down the road with the screen. Especially after the two year AppleCare mark. If I could get 4 years of Coverage I wouldn’t be so worried as that’s the length of time that I use iPads. Still using and loving iPadAir2.
Is the iPad in the photo from the Verge bent more or less than 400 microns? That's the most important question. Also a subtle bend over the entire length of the iPad may not be noticeable while a sudden bend as in the photo would be a major issue as it is likely to get worse despite what Apple claims. What happens if the user tries to bend their iPad Pro back into shape and makes it worse? Who is liable for the repair then? This is a fiasco.
I would worry that the bend could cause problems a couple years down the road with the screen. Especially after the two year AppleCare mark. If I could get 4 years of Coverage I wouldn’t be so worried as that’s the length of time that I use iPads. Still using and loving iPadAir2.
If you haven one with a noticeable deformity, take it to Apple for a replacement.
Here's a useful exercise. Grab a piece of paper and a ruler. Draw a 10-inch line using the ruler. Now at the mid-point of the line, mark a point half a millimeter to the left or right of the line. Now make a triangle out of this by connecting the two ends of the original line to the new dot. Even if you used a fine point mechanical pencil (.5mm or .3mm), to draw these lines, there is no "daylight" inside this triangle. Now hold the paper up to your eye, looking down the line. You will see the "bend" even though for all intents and purposes, there is no bend. If someone gets an iPad with this level of "bend" and wants to return it, that says more about them than Apple.
And if they have more of a bend then that, then Apple considers that defective. There is no story here.
Thank you! I love this comment! So true! People need to chill, seriously. I got my one, and obviously it is slightly “bend” at both sides at the antennas. Does it bother me? Not really, and I have been using since the first phone was out! I am loyal, in fact fanatically obsessed with , and no matter what happens, I will always be loyal to them until my last breath!! Guys let’s chill, the new iPads are just fine...
Is the iPad in the photo from the Verge bent more or less than 400 microns? That's the most important question. Also a subtle bend over the entire length of the iPad may not be noticeable while a sudden bend as in the photo would be a major issue as it is likely to get worse despite what Apple claims. What happens if the user tries to bend their iPad Pro back into shape and makes it worse? Who is liable for the repair then? This is a fiasco.
I would worry that the bend could cause problems a couple years down the road with the screen. Especially after the two year AppleCare mark. If I could get 4 years of Coverage I wouldn’t be so worried as that’s the length of time that I use iPads. Still using and loving iPadAir2.
I do wonder why you can’t get 4 years of coverage, or even up to “obsolescence” coverage. It would just be more money in Apple’s pocket. They obviously know the quality of their products and how long they last. Most of my legacy products are still going without any major issues related to hardware or build. I only buy my Apple gear on credit cards with two year additional warranty which commences upon the expiration of the manufacturer’s original warranty, or extended warranty like Apple Care. So effectively I have 5 years on each of my Apple products. Funny thing is, I’ve never had to use it. Of course the one time I couldn’t buy Apple Care, and paid cash on eBay is the time the device needed it, multiple times.
AppleLover30 said: [...] I am loyal, in fact fanatically obsessed with , and no matter what happens, I will always be loyal to them until my last breath!! Guys let’s chill, the new iPads are just fine...
That's a strange attitude. You will "always be loyal" to Apple "no matter what happens?" Why?
I can understand why you wouldn't see a need to look elsewhere as long as Apple is supplying products that benefit you, but if the product offerings evolve so they're no longer a good fit for your needs or budget, why would you continue to buy them?
AppleLover30 said: [...] I am loyal, in fact fanatically obsessed with , and no matter what happens, I will always be loyal to them until my last breath!! Guys let’s chill, the new iPads are just fine...
That's a strange attitude. You will "always be loyal" to Apple "no matter what happens?" Why?
I can understand why you wouldn't see a need to look elsewhere as long as Apple is supplying products that benefit you, but if the product offerings evolve so they're no longer a good fit for your needs or budget, why would you continue to buy them?
Keep in mind that some of us have been Apple fans since before Steve Jobs returned in the late 90’s. If you were an Apple fan during that period, you deserve a medal.
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I can understand why you wouldn't see a need to look elsewhere as long as Apple is supplying products that benefit you, but if the product offerings evolve so they're no longer a good fit for your needs or budget, why would you continue to buy them?