Assorted iCloud services were unavailable for a small number of users

Posted:
in iCloud edited May 14
A small number of Apple customers experienced issues with iCloud, with problems relating to iCloud Drive, Notes, Storage Upgrades, and Photos reported as in progress, just six days after Apple's most recent major outage of its online services.




Apple's System Status page reports there are four current issues with its online services, relating to iCloud Drive, iCloud Notes, iCloud Storage Upgrades, and Photos. Identified as starting from 6:48am Pacific, 9:48am Eastern, 2:48pm BST, the four were resolved an hour and 50 minutes after first surfacing.

The listings advised only the iCloud Storage Upgrades element as having an issue where "Users may be experiencing a problem with this service. The other three had the message "Users may be experiencing slower than normal performance with this service," with all four identified as affecting only "some users."

Tuesday's latest outage follows after other issues with Apple's other services that took place over the last seven days, with the most major being a limited outage for the App Store, iTunes Store, and Mac App Store on May 8.

Other issues marked as resolved on the status page include an issue where some customers could not set up Apple Pay Cash or add Discover cards on May 11, as well as a "slower than normal" service for iCloud Calendar and iCloud Reminders on May 12.

Due to the size and number of online services Apple operates, outages are not an unexpected event. As Apple's infrastructure improves over time, it is possible the number of instances will reduce in the future, depending on scaling and other factors.

Comments

  • Reply 1 of 3
    LatkoLatko Posts: 398member
    Why doesn’t the OS in cooperation with the server give more specifics/info about an outage. For instance “Network OK, but no response from server” or “Server out for ... hours” or “Downtime for uncertain amount of time” or “Slower response than usual, keeps trying...” I’m not saying this is to overcome server outage, but it makes the experience less frustrating (and indeed, Tim, we’re not idiots, most of us...)
  • Reply 2 of 3
    ivanhivanh Posts: 372member
    What about disappearance of Reminder’s events on older iPhone? It seems that iCloud discriminates according The the user hardware ages.
  • Reply 3 of 3
    Johan42Johan42 Posts: 163member
    Latko said:
    Why doesn’t the OS in cooperation with the server give more specifics/info about an outage. For instance “Network OK, but no response from server” or “Server out for ... hours” or “Downtime for uncertain amount of time” or “Slower response than usual, keeps trying...” I’m not saying this is to overcome server outage, but it makes the experience less frustrating (and indeed, Tim, we’re not idiots, most of us...)
    The company that hates text on their UIs is not gonna bother doing such a thing on a status website that almost nobody visits.
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