Laid off Apple contractors listened to 1,000 Siri recordings per shift

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  • Reply 21 of 24
    slurpyslurpy Posts: 5,398member
    Good job Apple. Thank you for doing the right thing.
    But is it REALLY the "right thing"? Sure, from a PR perspective, it is absolutely the right thing.

    But what about from a product perspective? Do I love the idea of people listening to a percentage of conversations? In a vacuum, But I'm a realist, and I understand that Apple is not doing this for any kind of malicious purposes, but in order to improve their product. Tell me, HOW can Apple possibly improve Siri if nobody can ever listen to interactions and see where it goes wrong, or discover use cases? At some point in the process, this needs some human auditing in order to improve and tweak the recognition and algorithms.

    I'm betting the people that are acting completely outraged by this are the same people who shit on how "useless" Siri is, day in and day out. 

    watto_cobra
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  • Reply 22 of 24
    Solisoli Posts: 10,038member
    slurpy said:
    Good job Apple. Thank you for doing the right thing.
    But is it REALLY the "right thing"? Sure, from a PR perspective, it is absolutely the right thing.

    But what about from a product perspective? Do I love the idea of people listening to a percentage of conversations? In a vacuum, But I'm a realist, and I understand that Apple is not doing this for any kind of malicious purposes, but in order to improve their product. Tell me, HOW can Apple possibly improve Siri if nobody can ever listen to interactions and see where it goes wrong, or discover use cases? At some point in the process, this needs some human auditing in order to improve and tweak the recognition and algorithms.

    I'm betting the people that are acting completely outraged by this are the same people who shit on how "useless" Siri is, day in and day out. 
    This is the right thing to do, which doesn't mean they can't restart this program once they make it more secure for users.
    watto_cobra
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  • Reply 23 of 24
    gatorguygatorguy Posts: 24,772member
    Soli said:
    slurpy said:
    Good job Apple. Thank you for doing the right thing.
    But is it REALLY the "right thing"? Sure, from a PR perspective, it is absolutely the right thing.

    But what about from a product perspective? Do I love the idea of people listening to a percentage of conversations? In a vacuum, But I'm a realist, and I understand that Apple is not doing this for any kind of malicious purposes, but in order to improve their product. Tell me, HOW can Apple possibly improve Siri if nobody can ever listen to interactions and see where it goes wrong, or discover use cases? At some point in the process, this needs some human auditing in order to improve and tweak the recognition and algorithms.

    I'm betting the people that are acting completely outraged by this are the same people who shit on how "useless" Siri is, day in and day out. 
    This is the right thing to do, which doesn't mean they can't restart this program once they make it more secure for users.
    Google has implied they plan to bring the program "in house" using Google employees in Google facilities before restarting the transcription program. I would expect Apple doing the same before starting back up. 
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  • Reply 24 of 24
    irelandireland Posts: 17,802member
    gatorguy said:
    Soli said:
    slurpy said:
    Good job Apple. Thank you for doing the right thing.
    But is it REALLY the "right thing"? Sure, from a PR perspective, it is absolutely the right thing.

    But what about from a product perspective? Do I love the idea of people listening to a percentage of conversations? In a vacuum, But I'm a realist, and I understand that Apple is not doing this for any kind of malicious purposes, but in order to improve their product. Tell me, HOW can Apple possibly improve Siri if nobody can ever listen to interactions and see where it goes wrong, or discover use cases? At some point in the process, this needs some human auditing in order to improve and tweak the recognition and algorithms.

    I'm betting the people that are acting completely outraged by this are the same people who shit on how "useless" Siri is, day in and day out. 
    This is the right thing to do, which doesn't mean they can't restart this program once they make it more secure for users.
    Google has implied they plan to bring the program "in house" using Google employees in Google facilities before restarting the transcription program. I would expect Apple doing the same before starting back up. 
    I would certainly expect such a programme to be in-house, but the same privacy implications remain.
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