New Member unable to register?

fran441fran441
Posted:
in Feedback edited January 2014
I know someone who is trying to register here and they can't get their password after they sign up. Any reason on why new members wouldn't be able to sign up?



He has a Mac.com email address.
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Comments

  • Reply 1 of 33
    jaydogjaydog Posts: 63member
    Did he enter a vaild email addy? also it can some times take a fue minus for the email to arive
  • Reply 2 of 33
    fran441fran441 Posts: 3,715member
    It's been over an hour and he used two different valid email addresses.



    In fact, the database sees that he is entered as he cannot re-register with the same email address.
  • Reply 3 of 33
    emaneman Posts: 7,204member
    Are you sure he didn't accidently delete the e-mail or not see it?
  • Reply 4 of 33
    fran441fran441 Posts: 3,715member
    100% positive. He has not recieved the email, and he is already in the AI database.
  • Reply 5 of 33
    ghost_user_nameghost_user_name Posts: 22,667member
    Hmm.. :confused:



    I really have no idea on this one. Telll him to wait a bit.
  • Reply 6 of 33
    jaydogjaydog Posts: 63member
    my friend had the same prob. 26 hours later he got his email. might be a prob with the email sender check the config's
  • Reply 7 of 33
    fran441fran441 Posts: 3,715member
    Thanks Jonathan. I hope other people aren't having the same problem he is.
  • Reply 8 of 33
    the_name_thiefthe_name_thief Posts: 42member
    actually I had that problem trying to register another nick....what's up with that? 2 days and still counting!! you would never get this kind of service at <a href="http://www.orangeinsider.com"; target="_blank">www.orangeinsider.com</a> !
  • Reply 9 of 33
    logan calelogan cale Posts: 1,281member
    Someone I know is having that problem too.



    Registered two weeks ago, never got the email. Tried again with three other emails/nicks, never got them.



    But now, it says that the nicks are registered, so he can't reregister.
  • Reply 10 of 33
    bradbowerbradbower Posts: 1,068member
    [quote]Originally posted by The_Name_Thief:

    <strong>actually I had that problem trying to register another nick....what's up with that? 2 days and still counting!! you would never get this kind of service at <a href="http://www.orangeinsider.com"; target="_blank">www.orangeinsider.com</a> !</strong><hr></blockquote>



    JohnKentucky, you are so transparent.
  • Reply 11 of 33
    fran441fran441 Posts: 3,715member
    I just got an email from someone else who is having trouble registering and has waited 2 days for his password.



    The person I originally posted about has also not recieved their password.



    It looks like the server isn't sending email.
  • Reply 12 of 33
    the_name_thiefthe_name_thief Posts: 42member
    [quote]Originally posted by bradbower:

    <strong>



    JohnKentucky, you are so transparent.</strong><hr></blockquote>



    brad, you are soo..well..nevermind. I see you haven't cooled down.
  • Reply 13 of 33
    logan calelogan cale Posts: 1,281member
    I think he was just pointing out that it was obvious it was you.
  • Reply 14 of 33
    fran441fran441 Posts: 3,715member
    Still no email for him.
  • Reply 15 of 33
    fran441fran441 Posts: 3,715member
    Another interesting fact is that I can't get an email with my username/password.
  • Reply 16 of 33
    ghost_user_nameghost_user_name Posts: 22,667member
    Sounds like sendmail is screwed up. I'll have gzl look at it.



    Offer our apologies to the folks who are not able to register, please...
  • Reply 17 of 33
    bobthetomatobobthetomato Posts: 665member
    [quote]Originally posted by Fran441:

    <strong>Another interesting fact is that I can't get an email with my username/password.</strong><hr></blockquote>



    I can't get a member name/password on my Mac.com address either. In one of the suggestions topics <a href="http://forums.appleinsider.com/cgi-bin/ultimatebb.cgi?ubb=get_topic&f=11&t=000074"; target="_blank">here</a> someone made the offhand remark that mac.com servers didn't accept mail from macnn addresses. Could that be it?



    [ 01-06-2002: Message edited by: BobtheTomato ]</p>
  • Reply 18 of 33
    fran441fran441 Posts: 3,715member
    That's weird, because I registered here with a mac.com address. In fact, it's the one below.
  • Reply 19 of 33
    blackmac.deblackmac.de Posts: 13member
    Looks like only .com (maybe.net and .org) addresses work. I tried two .de addresses and did not receive the mail. When I used my .com one it worked.
  • Reply 20 of 33
    fran441fran441 Posts: 3,715member
    Actually, mac.com addresses are still not working.
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