Hulu app crashing for iPhone, iPad, Apple TV users
A number of Hulu subscribers are having trouble watching shows via the streaming service, with reports from users largely claiming there to be a problem with app crashes for the iOS, iPadOS, and tvOS versions.
Reports of issues with Hulu's service started on Tuesday morning at around 4:30am Eastern. A post on Reddit's r/Hulu forum highlighted a sudden spike in problems for the app, an incident which was also recorded by DownDetector and has seemingly grown in scale as the hours wore on.
So far, reports indicate the bulk of the downtime occurs to those using Apple devices, including iPhones, iPads, and the Apple TV. Complaints include instances where the app crashes when opened, as well as problems during streaming when the app operates normally.
Hulu outage reports to DownDetector
Not all of the complaints have related to the Apple ecosystem, with a smaller number of incidents on other platforms.
According to Engadget, one user got in contact with Hulu's support teams over the issues, and was advised there was an app update on the way that would fix the problem. While it is unclear exactly what is the problem, the claim suggests the error involves changes made on Hulu's servers, one that should have been made at the same time as the release of an app update.
It is also plausible Hulu could fix the crashes by reverting the possible server-side change to an earlier state, then restoring the alterations once the iOS and tvOS apps are released.
AppleInsider has contacted Hulu about the issues, and will update this post if there is a response.
Reports of issues with Hulu's service started on Tuesday morning at around 4:30am Eastern. A post on Reddit's r/Hulu forum highlighted a sudden spike in problems for the app, an incident which was also recorded by DownDetector and has seemingly grown in scale as the hours wore on.
So far, reports indicate the bulk of the downtime occurs to those using Apple devices, including iPhones, iPads, and the Apple TV. Complaints include instances where the app crashes when opened, as well as problems during streaming when the app operates normally.
Hulu outage reports to DownDetector
Not all of the complaints have related to the Apple ecosystem, with a smaller number of incidents on other platforms.
According to Engadget, one user got in contact with Hulu's support teams over the issues, and was advised there was an app update on the way that would fix the problem. While it is unclear exactly what is the problem, the claim suggests the error involves changes made on Hulu's servers, one that should have been made at the same time as the release of an app update.
It is also plausible Hulu could fix the crashes by reverting the possible server-side change to an earlier state, then restoring the alterations once the iOS and tvOS apps are released.
AppleInsider has contacted Hulu about the issues, and will update this post if there is a response.
Comments
I will say, generally, most apps are a lot more stable on my two 4Ks, as opposed to the one HD. Even iMovies locked up on me on the HD the other night, three minutes into a rental, forcing a hard reboot (disconnecting the power cord). I really regret trying to save a few bucks with that one, because it flakes out more often than the others.
On iOS frequently live TV won't broadcast when I select a station.
On all of my apple tv's, after a while live tv stops responding, forcing me to relaunch.
Respecfully, just because you don't have problems doesn't mean the rest of the world is wrong when they do.
thats great that you haven’t experienced those problems but just because it works for you doesn’t mean it works for everyone. Get errors daily with Hulu on my AppleTV. Sometimes a video just stops, sometimes it cannot load a video and I have to force quit and yes, the weird double audio thing has been an interesting recent development. It will play audio from 2 videos at the same time and the only way to stop is to force quit the app. So, yes, it is buggy...just not for you apparently.
Hulu IMHO has had intermittent quality issues since before they released the AppleTV gen 4.