2020 iMac with Radeon Pro 5700 XT (GRAPHICS GLITCH)

shywizardshywizard
Posted:
in Current Mac Hardware
It's been posted in other online forums, but many who got the new 2020 iMac with the Radeon Pro 5700 XT graphics card are having white horizontal lines randomly appear on the screen.  See attached thread.  https://forums.macrumors.com/threads/imac-2020-5700xt-graphical-glitch.2251034/

The struggle is real......

Comments

  • Reply 1 of 5
    Mike WuertheleMike Wuerthele Posts: 6,861administrator
    It's on our list, and is profoundly rare. We're not seeing it on our high-end machine.

    So far, our recommendations are 

    1) Wait for the next macOS patch or
    2) Return it.
  • Reply 2 of 5
    shywizardshywizard Posts: 22member
    You have the 5700 XT on some new 2020 iMacs and you don't see the horizontal line glitch?
  • Reply 3 of 5
    Mike WuertheleMike Wuerthele Posts: 6,861administrator
    shywizard said:
    You have the 5700 XT on some new 2020 iMacs and you don't see the horizontal line glitch?
    Two purchased at retail, and we do not.
  • Reply 4 of 5
    shywizardshywizard Posts: 22member
    The two iMacs that have the 5700XT, are they i7 or i9 processors?
  • Reply 5 of 5
    Mike WuertheleMike Wuerthele Posts: 6,861administrator
    shywizard said:
    The two iMacs that have the 5700XT, are they i7 or i9 processors?
    One i7, one i9.
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