Apple increases scrutiny of 'irrationally high' app prices

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Comments

  • Reply 21 of 23
    crowleycrowley Posts: 10,453member
    This is good!
    But I would like to see Apple clean up this area even more.

    One area they could work on would be the "free trial" that, a week or so later, triggers an expensive subscription.
    For kids, and some adults, that's almost a con game as in "get something for nothing":   They click on it to try it then forget about it.  But, a week later the charges start appearing.  And, if they aren't paying close attention to their credit card, keep coming and coming and coming.

    As subscriptions become more and more common, I would like to see Apple increase transparency and user control.  
    One way to start would be that following the usual "free trial" the subscription doesn't kick in until the user affirms they want a subscription -- and they are given clear choices on their options (such as weekly, monthly, etc...)

    Essentially it feels that the subscription model took off while Apple and its App Store are still back in the "free" and "purchase" model era.
    Is that not the way it works already?  If a free app comes with a limited period of access then you don’t get signed up for the subscription when it expires.  I’ve used multiple subscription apps for a free month and haven’t had to cancel a subscription.
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  • Reply 22 of 23
    crowley said:
    This is good!
    But I would like to see Apple clean up this area even more.

    One area they could work on would be the "free trial" that, a week or so later, triggers an expensive subscription.
    For kids, and some adults, that's almost a con game as in "get something for nothing":   They click on it to try it then forget about it.  But, a week later the charges start appearing.  And, if they aren't paying close attention to their credit card, keep coming and coming and coming.

    As subscriptions become more and more common, I would like to see Apple increase transparency and user control.  
    One way to start would be that following the usual "free trial" the subscription doesn't kick in until the user affirms they want a subscription -- and they are given clear choices on their options (such as weekly, monthly, etc...)

    Essentially it feels that the subscription model took off while Apple and its App Store are still back in the "free" and "purchase" model era.
    Is that not the way it works already?  If a free app comes with a limited period of access then you don’t get signed up for the subscription when it expires.  I’ve used multiple subscription apps for a free month and haven’t had to cancel a subscription.

    No
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  • Reply 23 of 23
    crowleycrowley Posts: 10,453member
    crowley said:
    This is good!
    But I would like to see Apple clean up this area even more.

    One area they could work on would be the "free trial" that, a week or so later, triggers an expensive subscription.
    For kids, and some adults, that's almost a con game as in "get something for nothing":   They click on it to try it then forget about it.  But, a week later the charges start appearing.  And, if they aren't paying close attention to their credit card, keep coming and coming and coming.

    As subscriptions become more and more common, I would like to see Apple increase transparency and user control.  
    One way to start would be that following the usual "free trial" the subscription doesn't kick in until the user affirms they want a subscription -- and they are given clear choices on their options (such as weekly, monthly, etc...)

    Essentially it feels that the subscription model took off while Apple and its App Store are still back in the "free" and "purchase" model era.
    Is that not the way it works already?  If a free app comes with a limited period of access then you don’t get signed up for the subscription when it expires.  I’ve used multiple subscription apps for a free month and haven’t had to cancel a subscription.
    No
    Example?

    I used the Elevate app, which came with 30 days free trial period, and if I wanted to continue with full access then I had to purposefully sign up for a subscription.  I've used other apps with similar arrangements, and no third party apps with the set up that you describe.

    The only exceptions I know of are Apple's own subscription services, which operate on different rules.
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