Apple Card seeing issue with in-store Apple Pay purchases

Posted:
in General Discussion edited June 18
Apple has confirmed that an issue may be causing problems with in-store Apple Pay purchasing for Apple Card users.

Credit: Apple
Credit: Apple


The company confirmed the ongoing issue on its system status page Monday morning, claiming that "some users may not be able to make in-store purchases" using the Apple Card via Apple Pay.

It appears that the issue doesn't affect the physical Apple Card, so users could be able to check out by swiping or using the card's chip. Apple Pay purchases online and within the App Store also appear to be unaffected.

Apple says that the issue has been ongoing since 12:30 a.m. Pacific Time (3:30 a.m. Eastern Time). We will update this post with any new information.

This is the second issue to affect Apple Card in June. Earlier in the month, an outage took down the Apple Card's management system for about six hours.

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Comments

  • Reply 1 of 5
    dcgoodcgoo Posts: 243member
    I had the same problem yesterday (jun-13).  Apple Pay worked fine, except when choosing AppleCard. Physical card worked fine.
  • Reply 2 of 5
    iOS_Guy80iOS_Guy80 Posts: 482member
    Apple Pay worked at 12:30 PM Eastern standard time on Monday at Best Buy.
  • Reply 3 of 5
    MplsPMplsP Posts: 3,130member
    Is it just me or is the Apple Card having an inordinate number of systems issues? This is just the latest of several. You virtually never hear of Visa, Amex, MasterCard or Discover having such issues. 

    I don’t know if it’s on Apple’s side or on Goldman Sachs’, but in the end it doesn’t matter. 
    chemengin1stevenoz
  • Reply 4 of 5
    j2fusionj2fusion Posts: 117member
    I think it has to do with the family card. I don’t remember hearing of an issue before the card was updated. 
  • Reply 5 of 5
    gatorguygatorguy Posts: 22,992member
    On another site this is being reported as an on-going card issue with Apple still working on a fix.

    Update 6/15 5:00 am PT: The Apple Card downtime is continuing for a second day.


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