Apple offers iPhone 13 owners fixes for Music & Widget bugs

in General Discussion edited September 2021
Apple has released new support documents detailing fixes and workarounds for two minor bugs in the company's new lineup of devices, including the iPhone 13.

Credit: Apple
Credit: Apple

Both bugs affect iPhone 13, ninth-generation iPad, and iPad mini 6 models that have been restored from an iCloud backup. On Friday, those devices officially started arriving on customer doorsteps and store shelves.

The first bug affects widgets. According to Apple, it has discovered an issue that causes widgets to revert to their default settings after an iPhone or iPad is restored from a backup.

Apple says the bug is only affected a "limited number" of iPhone 13, iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max, iPad 9, and iPad mini 6 models. The company says there isn't a quick fix for the problem, and users will need to manually edit their widgets.

In a second support document, Apple says that some iPhone 13 and new iPad users may be unable to access Apple Music on devices restored from an iCloud backup. More specifically, the bug prevents users from accessing "the Apple Music catalog, Apple Music settings, or [the] Sync Library."

To fix this issue, Apple has released a minor update for iPhone 13, ninth-generation iPad, and iPad mini 6 users running iOS 15. Users can fix the issue with the following steps.

How to fix Apple Music bug on iPhone 13, iPad mini 6, and ninth-generation iPad

  1. On your new device, go to Settings.

  2. Tap on General

  3. Tap on Software Update

  4. Tap to install the update

Note: the software build is only for new devices in the iPhone 13, iPad mini, and iPad lines. You won't see the update on other devices, which should be unaffected.

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