Apple removes Siri features used by visually impaired users

in iOS edited September 2021
Apple device users who rely on the company's accessibility features are complaining about recent changes to Siri that remove commands for voice call, voicemail message and email management.


The most up-to-date versions of iOS 15 and iOS 14 no longer include Siri integrations for certain functions that were leveraged as accessibility shortcuts for visually impaired users.

A total of seven commands covering voice calls, call history, voicemails and email creation that were previously available to Siri users are no longer legitimate queries in iOS 15 or iOS 14. Other commands might also be affected.

The list of now-removed commands:
  • Check my call history
  • Check my recent calls
  • Who called me?
  • Do I have any voicemails?
  • Play my voicemail messages
  • Send an email
  • Send an email to
Querying Siri about call history illicits the response, "I can't help with that, but you can ask me to open the Phone app." Similar messages are provided for voicemail and email requests.

It is unclear when or if Apple deprecated the Siri terms, but MacRumors, which reported on the development on Wednesday, said it received multiple reports on the matter dating back at least two weeks. The change might have occurred when Apple was readying a public launch of iOS 15.

Today's report notes that users can still access some data through Siri including most recent calls and voicemails.

It is not known if the removal can be traced back to a bug or is an intentional decision by Apple.

Forum users on AppleVis, a website that serves as a resource for blind and low vision users of Apple's products, noted the removal of certain Siri commands earlier this month. One person contacted Apple support and was told that the company is aware of the email issue, suggesting a fix is incoming for that particular problem.

Read on AppleInsider


  • Reply 1 of 3
    Why aren’t privacy and security considered as viable reasons for the Siri command removals?
  • Reply 2 of 3
    This looks like a huge glitch/oversight/screwup on Apple’s part. I don’t use that function but do use other assistive settings. 
    An email to Apple re: other disability issues went unanswered: Nothing for activity level between walking/running and wheelchair use, i.e. people who use canes/walkers. 
  • Reply 3 of 3
    I noticed that the “add” command  is now missing from Siri for when you are having Siri send a message and you remember something else that you want to say before she stops taking dictation. You used to be able to say “add”  and Siri would say go ahead. She would then read the whole thing back to you. But the ability to add additional text is now missing. Hope that gets put back. I use it a lot.
Sign In or Register to comment.