Apple will honor erroneous 6% Apple Card Daily Cash offer

Posted:
in General Discussion edited October 22
Apple on Friday said a system error caused some Apple Card holders to see certain purchases as eligible for 6% Daily Cash, double the card's standard 3% cash back rate.




Apple informed Apple Card holders of the erroneous reward listings in an email on Friday, but said it will honor the 6% Daily Cash offer for customers who purchased an item displaying the incorrect rate.

"This was an error due to a system issue; however, in addition to the 3% Daily Cash that you already received for this purchase, we will be providing you with a one-time credit for an additional 3% Daily Cash back -- totaling 6% Daily Cash for that purchase," according to the message, as relayed by Bloomberg's Mark Gurman.

Customers will see the credit Balance Adjustment in the Wallet app and on their October statement, Apple said.

The 6% Daily Cash rate appeared for a subset of users on Thursday. Apple did not announce an Apple Card promotion and while some customers saw the doubled cash back rate, others did not. The inconsistencies prompted some to question whether the offer was legitimate.

On Friday, a Reddit user said an Apple Support supervisor confirmed that the 6% cash back rate was posted in error. The representative added that Apple planned to revert purchase rewards to the usual 3% Daily Cash rate, which appears to be the case as the company is adding one-time credits as a post-purchase adjustment.

Adding to the confusion is Apple's history of leveraging Daily Cash promotions to drive new Apple Card signups. In March, for example, new Apple Card customers were offered 6% cash back on Apple products for one month.

Read on AppleInsider

Comments

  • Reply 1 of 4
    Bought the AirPod max today in Apple store hopefully I’ll get that 6% cash back. Although credit card indicates the charge  is pending with 3% cash back. I will know in the morning.
  • Reply 2 of 4
    Have received the 3% "bonus" credit already (yesterday 22 OCT 2021) on both the extended warranty and the 14" MacBook Pro M1 Max system. The actual charges still show as pending as order is still in the "preparing to ship" mode.
  • Reply 3 of 4
    I ordered a new iPad mini for my wife and Apple Card showed only a 3% cash back. 
    Imagine my surprise when I got a couple of credits to my Apple Card so was trying to see what was going on, then I get an email from Apple saying they are going to give me the 6% on her IPad Mini. Thanks Apple that was a classy move and I really appreciate it. Now my 16” M1 Max which comes Tuesday did show a 6% cash back so I’m sure that will be honored, never mind, just looked at my wallet and the laptop is now only showing 3% back so not sure how it will work out. If only 3% that will be okay. 
  • Reply 4 of 4
    I can see a subset of losers… suing Apple in a class action because they didn’t have the 6% daily cash back offer shown to them …!! Gotta love America !!
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