Google's Fitbit recalls 1.7 million Ionic smartwatches over burn hazard
Google-owned wearables company Fitbit is recalling its Ionic smartwatches because of the potential for the device's battery to overheat and cause burn, according to the U.S. Product Safety Commission.
Credit: Fitbit
The CPSC says that the lithium-ion batteries in the watches can overheat and cause burns to users. Consumers are advised to stop using their Ionic smartwatches immediately and contact Fitbit to return the devices.
Fitbit has sold more than 1 million Ionic model smartwatches in the U.S., and around 700,000 internationally.
According to the CPSC, Fitbit has received more than 100 reports of the Ionic's battery overheating and at least 78 reports of burn injuries -- including two third-degree burns and four second-degree burns. Internationally, Fitbit received 59 overheating complaints and 40 burn injury reports.
Customers who return a Fitbit Ionic smartwatch will receive a $299 refund and a 40% off discount code for select Fitbit models.
Fitbit says that the recall doesn't extend to any of its other smartwatch, fitness tracker, or wearable products.
The Ionic was first released back in 2017, marking Fitbit's first full-fledged smartwatch and Apple Watch competitor. At the time, it received mostly positive first impressions and reviews.
Fitbit, long a heavyweight in the fitness tracking industry, was acquired by Google for around $2 billion in 2021.
Read on AppleInsider
Credit: Fitbit
The CPSC says that the lithium-ion batteries in the watches can overheat and cause burns to users. Consumers are advised to stop using their Ionic smartwatches immediately and contact Fitbit to return the devices.
Fitbit has sold more than 1 million Ionic model smartwatches in the U.S., and around 700,000 internationally.
According to the CPSC, Fitbit has received more than 100 reports of the Ionic's battery overheating and at least 78 reports of burn injuries -- including two third-degree burns and four second-degree burns. Internationally, Fitbit received 59 overheating complaints and 40 burn injury reports.
Customers who return a Fitbit Ionic smartwatch will receive a $299 refund and a 40% off discount code for select Fitbit models.
Fitbit says that the recall doesn't extend to any of its other smartwatch, fitness tracker, or wearable products.
The Ionic was first released back in 2017, marking Fitbit's first full-fledged smartwatch and Apple Watch competitor. At the time, it received mostly positive first impressions and reviews.
Fitbit, long a heavyweight in the fitness tracking industry, was acquired by Google for around $2 billion in 2021.
Read on AppleInsider
Comments
that is, everything has sold?
Another one for the Google graveyard…
I even found it charming that although I purchased the Charcoal model, Fitbit managed to mismatch the buttons so one of them ended up being from the Silver Model...
Oh well, I guess it's time to seriously look at my options...