People are so fucking whiny. This just happened to be for the 1st time last week. I assumed that rebooting would fix it...and it did, at least so far. I assume this will be fixed permanently with a software update down the line. But in the grand scheme of things this is an incredibly minor issue. No need for all this shrieking and proclaiming the Studio Display is now suddenly trash. The hyperbolic narrative these days when ANY issue is encountered, is insane and entitled. It's overall the best display I've ever owned, taken as a package. Just seems so seamless compared to everything I've owned previously.
Would an on/off power button have made it any less for you? It certainly would have made it more convenient when the display needs to be rebooted, which inevitably it will on occasion. I've no idea what the argument would be for not having an on/off toggle on an Apple display.
While rarely done it's not like Apple has never had a power switch on one. Seems like an obvious customer convenience.
But with many electronic devices, an on/off switch do not completely disconnect all power to the device. The only sure way is to unplug it. Or turn if off with a power strip.
One do not have 120V running through a power switch on an electronic device. The switch is part of a low voltage power management control circuit board. When pressed (if device is on), it sends a low voltage signal to the board and the circuit board might go through a pre-programed set of sequences to safely cut off the 120V when turning off the device. (It also go through a pre-programed set sequences to safely turn back on the device.) But the program in the power management circuit board do not cut off power to itself. Otherwise, it will not know when the switch is pressed again, to turn it back on or turn it on with a signal from a remote. This is one of the reason why many (if not most), electronic devices still draw current when switched off. Now, what happens if it's the program on the power management control board that needs rebooting? The only way is to unplug the device.
If you ever troubleshoot Macs that isn't powering up or other issues, you'll know about the SMC chip. That's the chip programmed to manage the safe boot up and shut down of a Mac. In order to reboot that circuit, one must unplug the Mac. If a laptop. one must also remove the battery if possible. Or hold down certain keys on Mac laptops with non removable batteries.
So perhaps unplugging the Studio Display as suggested could also be resetting the SMC on the "A" series computer inside the monitor. Just a thought.
I have a four plug power strip with an ON/OFF switch that I plan to plug both Studio Displays into and perhaps even the Mac Studio when it gets here. The power strip's power cord will go to the UPS under the desk. Note that the Studio Displays supposedly pull about 30 watts each and the Studio Ultra about 235 watts. We are talking less than a three amp power draw for all three devices. That is much less power draw than my 2013 Mac Pro and the two 2013 vintage 27" Apple displays.
I wonder if there are one or more other devices plugged into each of the Studio Displays Thunderbolt ports, if there could be power transients from those devices upsetting the internal "A" computer.
I remember the "fun" of trying to get the connections in the correct order on SCSI chains and getting the card in the right order inside of the PCs.
I have not read whether the folks having issues are running in a "pure" Apple environment and if it is not a pure Apple situation, how that could possibly contribute to the problems.
Thousands of possibilities exist that Apple may not be able to duplicate to cure the Studio Display issues. Trying a pure Apple setup for awhile might help isolate that issue.
Are there any users with two Studio Displays connected to a Mac Studio having these issues? These two were sort of being offered as a system at their launch.....
They just needed more time to test and make the right decisions. The webcam hardware was an unfortunate decision making failure. The audio issue is likely related to firmware. The fixed power cable is likely also a rushed decision when it should have been a MagSafe cable.
Running iOS hardware and software isn’t really the issue, though it’s definitely overkill and may be indicative of a different original intent for the enclosure and thus needed some translation to go from built in display to external display relatively quickly.
But the failures seem to be a multiple and separate points that cannot be resolved through the OS. the camera hardware has been tweaked multiple times snd it’s still a sad affair. The audio glitches are likely connection firmware issues, which is another category, and the power cord is just a plain ok’ decision making mystery of mysteries.
It all seems rushed. When we see the 24” iMac for example, whether you like it or don’t, the little polarizing machine has a very thoughtful development to become the paper thin thing it is - everything from MagSafe re-engineering, to the way Ethernet is done, to the placement of the headphone Jack, the webcam it uses etc.
contrast that with the studio display, which has none of that thoughtfulness, even though it looks better than the iMac.
Apple wil likely need to roll out a firmware update with instructions, which many won’t use and instead inundate apple stores with customers bringing these in to be updated. They just need to do it and get it over with before people get really upset and the studio display brand gets panned all over. Apple doesn’t need to studio display to become the new Windows ME.
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And being that the display runs iOS, which handles memory very well, this issue is likely related to something else.
Could even be the thunderbolt handshake having issues, which a power cycle would help. Perhaps a firmware issue.
Makes you wonder which computer the monitors are connected to when seeing the most issues. I wonder how many are non Mac Studio to isolate firmware issues. Being that the Mac studio and studio display are complementary, I’d imagine they run the exact same thunderbolt firmware?
Dang. Called it!
Apple just released new firmware to fix this issue today.
crowley said: So stop using the existence of other things with other problems as an excuse for Apple doing a shoddy job.
LOL...if you've ever worked in a corporate environment that involves computer use the #1 response from corporate IT when someone has computer problems is "have you tried rebooting the system?". I guess that means every computer product is shoddy by your definition.
If a single piece of software is causing common calls to corporate IT then sure as hell that’s a shoddy product. Occasional glitches are a world away from that.
Cite your data that this problem is common and not an occasional glitch.
T.he Studio Displays must been in inventory in Tennessee. I ordered two on July 26 and two were shipped on 6 August with point of origin in Tennessee. Not the usual starting in China story on the UPS tracking report. The original delivery was the week of 22 to 26 August. Then it shifted to 15 to 19 August.
They should be here this coming week by the 10th of August. I have the invoice, serial numbers and Apple Care certificates. Will be interesting to see whether the internal OS is 15.4 or one of the two flavors go 15.5.
Comments
One do not have 120V running through a power switch on an electronic device. The switch is part of a low voltage power management control circuit board. When pressed (if device is on), it sends a low voltage signal to the board and the circuit board might go through a pre-programed set of sequences to safely cut off the 120V when turning off the device. (It also go through a pre-programed set sequences to safely turn back on the device.) But the program in the power management circuit board do not cut off power to itself. Otherwise, it will not know when the switch is pressed again, to turn it back on or turn it on with a signal from a remote. This is one of the reason why many (if not most), electronic devices still draw current when switched off. Now, what happens if it's the program on the power management control board that needs rebooting? The only way is to unplug the device.
If you ever troubleshoot Macs that isn't powering up or other issues, you'll know about the SMC chip. That's the chip programmed to manage the safe boot up and shut down of a Mac. In order to reboot that circuit, one must unplug the Mac. If a laptop. one must also remove the battery if possible. Or hold down certain keys on Mac laptops with non removable batteries.
https://support.apple.com/en-us/HT201295
So even having an on/off switch might not suffice, if its the software managing boot up and shut off, that needs resetting.
I have a four plug power strip with an ON/OFF switch that I plan to plug both Studio Displays into and perhaps even the Mac Studio when it gets here. The power strip's power cord will go to the UPS under the desk. Note that the Studio Displays supposedly pull about 30 watts each and the Studio Ultra about 235 watts. We are talking less than a three amp power draw for all three devices. That is much less power draw than my 2013 Mac Pro and the two 2013 vintage 27" Apple displays.
I wonder if there are one or more other devices plugged into each of the Studio Displays Thunderbolt ports, if there could be power transients from those devices upsetting the internal "A" computer.
I remember the "fun" of trying to get the connections in the correct order on SCSI chains and getting the card in the right order inside of the PCs.
I have not read whether the folks having issues are running in a "pure" Apple environment and if it is not a pure Apple situation, how that could possibly contribute to the problems.
Thousands of possibilities exist that Apple may not be able to duplicate to cure the Studio Display issues. Trying a pure Apple setup for awhile might help isolate that issue.
Are there any users with two Studio Displays connected to a Mac Studio having these issues? These two were sort of being offered as a system at their launch.....
Dang. Called it!
Apple just released new firmware to fix this issue today.
They should be here this coming week by the 10th of August. I have the invoice, serial numbers and Apple Care certificates. Will be interesting to see whether the internal OS is 15.4 or one of the two flavors go 15.5.