Damaged Apple Vision Pro repairs cost up to $2,399
Making AppleCare seem like a sensible purchase, Apple has revealed that some repairs to an Apple Vision Pro will cost around 70% of the price of a new one.
Without AppleCare, Apple Vision Pro repair costs can be up to $2,399
Apple is steadily revealing more details about Apple Vision Pro now that pre-orders have started, such as the pricing for different models. It's also released the price for AppleCare insurance, which is $499.
Users who buy AppleCare will see a substantial difference in repair costs. During the lifetime of the AppleCare coverage, users can have as many repair incidents as they need -- but each one comes with a fee of $299.
Without AppleCare coverage, however, all repair costs are higher. Apple divides Apple Vision Pro repairs into two categories, "Cracked cover glass," and everything else.
To repair a cracked cover glass, Apple estimates that it will cost $799. That's the only named repair work, but the estimated cost for "Other damage" is $2,399.
Detail from Apple's repair options for Apple Vision Pro
Apple's repair page does also have a separate section regarding battery servicing.
"We can replace your Apple Vision Pro battery for a fee," it says. "Our warranty doesn't cover batteries that wear down from normal use."
"Your product is eligible for a battery replacement at no additional cost if you have AppleCare+," continues Apple, "and your product's battery holds less than 80 percent of its original capacity."
Oddly, battery replacement is not listed with the other repair types, and Apple also does not reveal a fee. Separately, Apple has included a battery in its initial selection of Apple Vision Pro accessories, though, where it costs $199.
Read on AppleInsider
Comments
This kit is really for industry and developers. Easy to see the medical and military applications, along with a whole lot of other commercial application.s But as a consumer device it's upper middle-class or higher for those with money to blow.
My experience with 3rd party insurers has been they frequently go bankrupt, and often have major exclusions on what they cover. Historically, this has often been true of firms that insure automobiles. If the firm goes bankrupt, the policy is not worth the paper on which it is printed. Sometimes, there are limits on payments from the policy, and you may be limited in which firms will accept the insurance (or which repair firms the insurance company will accept). You may be limited by what the insurance firm considers the fair market value of the device. For automobiles, frequent exclusions include batteries, tires, brakes and other wear items.
Don't forget 1st generation buyers are essentially the beta-customers, for what will eventually become the Apple Vision experience. 3rd generation moving forward. 1st and 2nd generation buyers are essentially paying test-dummies.
If the base retail price requires careful thought, the repair matrix makes it even harder to justify for an unestablished product with very little content of any kind available.
However, the first folding phones came with the same considerations and high repair costs.
As with those phones, only real world use will determine how fragile the material is and how it holds up to everyday use.
I'm happy for those that have that disposable income to take the risks and am grateful to them for taking the first baby steps.
I'd rather the product existed than not.
These devices aren't really user repairable so if it gets crushed you're not going to be able to repair it yourself, and chances are Apple will simply replace it instead of fixing such damage piece by piece in the backroom of an Apple Store.
Because of the high cost to repair an AVP that you've damaged it means the cost of insurance will be higher. These go hand-in-hand, and it's beyond foolish to think that a high cost to repair an item should have a converse cost for purchasing insurance.
My suggestion is that you don't buy one if you aren't OK with the purchase price, your perceived risk for damaging the device, or the cost of insurance.
As a side note, Apple's repair strategy is another good reason why you may not want to have personalized engraving done on your Apple device when you purchase it from Apple. The other reason of course is resale and trade-in.