This TikTok user got conned by fake AirPods Pro, but you don't have to get fooled

Posted:
in General Discussion edited May 31

Fake AirPods and AirPods Pro are continuing to be a problem, with one TikTok user only discovering they were counterfeit when seeking help in an Apple Store.

Hands holding two open AirPods Pro cases with earbuds inside against a neutral background.
Real and fake AirPods Pro



The wild popularity of Apple's AirPods line has led to many counterfeits being produced and sold to unwitting users. Expecting premium personal audio hardware, the customers often end up with poor quality and sometimes dangerous copies, with little recourse.

Sometimes, the victim doesn't know they've been duped until they are told by someone else. In one TikTok user's case, that happened inside an Apple Store.

Kayla Bishop posted to TikTok about a visit to the Genius Bar of her local Apple Store, after discovering her AirPods stopped working after a week of usage. Believing them to be real, she hoped for a repair or replacement, but instead she was "humbled" by the experience, according to The Daily Dot.

Her video shows the worker placing a pair of genuine AirPods next to each other, to demonstrate that they are magnetic. When moving one AirPod closer to the other, the second shifts away due to the magnetic fields.

Bishop attempted to do the same thing with her own counterfeit buds, but they didn't move at all.

In the caption to the video, Bishop says she was "mortified," and that scammers should "Count your days." The video has since been watched over 2.2 million times.

How to tell if your AirPods Pro are fake



While it can be hard to tell the difference between real and fake AirPods, there are usually a number of elements that can tip off keen-eyed users.

Before opening the box, you may notice that the plastic wrapping is baggy in places, instead of being tight. Fakes also tend to use thinner boxes that bow slightly, as well as thinner paper for the getting started guide.

You may even find the Lightning cable isn't packaged right, as if it had been returned and repackaged.

Nit-picking the hardware itself can also offer clues, thanks to Apple's famous production tolerances and standards. Look for elements that may not be flush with each other, mold seams, and other telltale clues.

The third-party models also won't work like the deeply-integrated versions. While some will bring up the model pop-up like the real thing, elements like Active Noise Cancellation and Transparency may not work right or at all on fake AirPods Pro.

What will help to guarantee you get real AirPods or AirPods Pro is to buy from Apple or an Apple Authorized Reseller. If it's an auction site, Facebook marketplace, or a sketchy retailer, there's a chance that your purchase may be some fakes.

At least with an authorized reseller or with Apple itself, you at least have a solid returns policy to fall back on if the worst happens.



Read on AppleInsider

Comments

  • Reply 1 of 12
    First rule when buying from a third-party marketplace, ALWAYS ASK FOR RECEIPT OF ORIGINAL PURCHASE.

    The receipt should say the original purchase date and serial number. Both of those can be taken to Apple for confirmation of authenticity. You can even check online and checkcoverage.apple.com

    This should have been part of your article as it is the most useful and easiest way to make sure you’re not getting scammed. 
    edited May 31 dav40domimuthuk_vanalingamwatto_cobra
  • Reply 2 of 12
    This is one of the reasons that I shop only at the (fortunately very close by) Apple Store.  I did once buy an Apple Pencil from Amazon because it was on ridiculous sale, but I had concerns until it actually showed up and was the real deal.

    I haven't even tried Adorama or B&H, though I know that they are both reputable, and I could return anything that wasn't right.  Unless, or course, they assumed I was trying to cheat them by returning a knockoff instead of the "real" product they sold me in the first place.
    watto_cobra
  • Reply 3 of 12
    mike1mike1 Posts: 3,406member
    Jupit3r_ said:
    First rule when buying from a third-party marketplace, ALWAYS ASK FOR RECEIPT OF ORIGINAL PURCHASE.

    The receipt should say the original purchase date and serial number. Both of those can be taken to Apple for confirmation of authenticity. You can even check online and checkcoverage.apple.com

    This should have been part of your article as it is the most useful and easiest way to make sure you’re not getting scammed. 

    Your advice is only helpful for those knowingly buying used items. Counterfeits are passed off as new, genuine product.
    40domiwatto_cobra
  • Reply 4 of 12
    dewmedewme Posts: 5,667member

    How to tell if your AirPods Pro are fake

    They cost $25.
    edited May 31 watto_cobra
  • Reply 5 of 12
    What does being a "Tiktok User" have anything to do with this? It sounds more like the author is (not so) subtly trying to throw shade on TikTok. If the user had eaten oatmeal for breakfast the article title could have read "Oatmeal Eater Got conned ..." i.e. a hidden warning not to eat oatmeal.
    muthuk_vanalingam
  • Reply 6 of 12
    40domi40domi Posts: 138member
    mike1 said:
    Jupit3r_ said:
    First rule when buying from a third-party marketplace, ALWAYS ASK FOR RECEIPT OF ORIGINAL PURCHASE.

    The receipt should say the original purchase date and serial number. Both of those can be taken to Apple for confirmation of authenticity. You can even check online and checkcoverage.apple.com

    This should have been part of your article as it is the most useful and easiest way to make sure you’re not getting scammed. 

    Your advice is only helpful for those knowingly buying used items. Counterfeits are passed off as new, genuine product.
    It's not hard to spot them, once they arrive, I bought two pairs, both fake on Ebay, you just need to know what to look for, I spotted they were both fake, without opening them and as a buyer you have protection from Ebay if something is not as described (just educate your self) by watching a couple of you tube films on the subject and don't but from any platform, where you're not protected by the platform. Ebay is great for that.
    watto_cobra
  • Reply 7 of 12
    40domi40domi Posts: 138member

    Jupit3r_ said:
    First rule when buying from a third-party marketplace, ALWAYS ASK FOR RECEIPT OF ORIGINAL PURCHASE.

    The receipt should say the original purchase date and serial number. Both of those can be taken to Apple for confirmation of authenticity. You can even check online and checkcoverage.apple.com

    This should have been part of your article as it is the most useful and easiest way to make sure you’re not getting scammed. 
    Jupit3r_ said:
    First rule when buying from a third-party marketplace, ALWAYS ASK FOR RECEIPT OF ORIGINAL PURCHASE.

    The receipt should say the original purchase date and serial number. Both of those can be taken to Apple for confirmation of authenticity. You can even check online and checkcoverage.apple.com

    This should have been part of your article as it is the most useful and easiest way to make sure you’re not getting scammed. 
    I did, the guy sent me a fake invoice, so that doesn't always work, they had a cloned serial number and even Apple Care +....
    However It's not hard to spot them, once they arrive, I bought two pairs, both fake on Ebay, you just need to know what to look for, I spotted they were both fake, without opening them and as a buyer you have protection from Ebay if something is not as described (just educate your self) by watching a couple of you tube films on the subject and don't buy from any platform, where you're not protected by the platform. Ebay is great for that.
    Got my money back for both and then bought new from Apple
    watto_cobra
  • Reply 8 of 12
    MalcolmOwenMalcolmOwen Posts: 29member, editor
    What does being a "Tiktok User" have anything to do with this? It sounds more like the author is (not so) subtly trying to throw shade on TikTok. If the user had eaten oatmeal for breakfast the article title could have read "Oatmeal Eater Got conned ..." i.e. a hidden warning not to eat oatmeal.
    Nope. Not throwing shade at TikTok. The person who bought the fake earbuds recorded a video which they posted to TikTok, and which gained traction. 
    Also, as much as I admit oatmeal is a decent breakfast for some, I do side with more sugary stuff... 
    macguiwatto_cobradewmecougarmeat
  • Reply 9 of 12
    patpatpatpatpatpat Posts: 629member
    A lot of FB Marketplace/Craigslist sellers will not let you open the box unless you fork over money first.
    I believe there is a weight difference between fake and real shrink wrapped boxed products, so bring a kitchen scale and measure the weight (I do not remember how much real ones should weight)

    Going cheap is a sure sign of fakes but there are many fakes out there being sold for at or near real price.


    watto_cobra
  • Reply 10 of 12
    eriamjheriamjh Posts: 1,724member
    What does being a "Tiktok User" have anything to do with this? It sounds more like the author is (not so) subtly trying to throw shade on TikTok. If the user had eaten oatmeal for breakfast the article title could have read "Oatmeal Eater Got conned ..." i.e. a hidden warning not to eat oatmeal.
    Nope. Not throwing shade at TikTok. The person who bought the fake earbuds recorded a video which they posted to TikTok, and which gained traction. 
    Also, as much as I admit oatmeal is a decent breakfast for some, I do side with more sugary stuff... 
    Eff Tik Tok.  And anything posted complaining is clickbait.  It’s all fake clickbait-look-at-me-I’m-an-attention-whore garbage.  Boo hoo!!!
    watto_cobra
  • Reply 11 of 12
    What does being a "Tiktok User" have anything to do with this? It sounds more like the author is (not so) subtly trying to throw shade on TikTok. If the user had eaten oatmeal for breakfast the article title could have read "Oatmeal Eater Got conned ..." i.e. a hidden warning not to eat oatmeal.
    Nope. Not throwing shade at TikTok. The person who bought the fake earbuds recorded a video which they posted to TikTok, and which gained traction. 
    Also, as much as I admit oatmeal is a decent breakfast for some, I do side with more sugary stuff... 
    Yes, there's "healthy" and there's "too healthy"  :)

    Sorry for the TikTok jump - I see now that it was all in context. Mea Culpa.
  • Reply 12 of 12
    Interesting, I purchased the first pro model AirPod Pros from the NZ App Store, which is actually the Singapore Shipping Center. I just tested mine. They do not meet the demonstrated magnetic effect on the video, Yet they are genuine Apple products. Is this only a feature of the current model or is the test problematic?
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