Touch screen issues hit iPhone 16 Pro and older models

Posted:
in iPhone edited 6:47AM

In what appears to be an iOS 18 bug, users of iPhones including the iPhone 16 Pro are reporting touches and taps not being recognized.

Finger pointing at AppleInsider app icon on a smartphone screen, with a close-up of the smartphone's power button.
Some iPhone 16 Pro users are reporting touch screen issues and others say it's affecting the Camera Control button



It's not clear how widespread the issue is, but broadly some users are finding that their touchscreens are ignoring taps, swipes, and other gestures. The problem is not consistent, either, but typically the issue appears to resolve itself within a few moments -- until it later reoccurs.

Most reports concern the iPhone 16 Pro and iPhone 16 Pro Max, but they are not exclusive to the new models. Instead, anecdotal evidence appears to suggest that the problem lies with iOS 18.

As first spotted in detail by 9to5mac, it looks to be that iOS 18's touch rejection is too sensitive. This is the system that means an iPhone can deduce whether a tap is just an accident of how the user has picked up the device, or it's a deliberate choice that requires a response.

There's no indication of how many users are affected, and reports on online support forums say it is happening on certain iPads, as well as iPhone models as old as the iPhone 14. Mastodon user Khaos Tian, however, has demonstrated one way how the issue can be intentionally triggered.

Some users are reporting issues specifically around the new Camera Control button. However, it's not clear whether this is the same issue and touch or palm rejection is briefly blocking that button too.

Since it appears to be affecting iPads and older iPhones, it does seem most likely to be a software issue rather than any physical fault with the iPhone 16 Pro range.

A similar issue affected the iPhone 12 mini back in 2020, although that turned out to be related to cases and screen protectors blocking touch sensitivity.

Apple has not yet commented on the reports.



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Comments

  • Reply 1 of 8
    I was having these problems then last night I saw an iOS 18 update for all iPhone 16 models. I installed it and everything seems much better. 
    Alex1N
  • Reply 2 of 8
    I had this too.  For me it was a very easy fix. I realised that I was touching it wrong as it was my MacBook Pro 

    Doh!!!!!
    Alex1NAndy.Hardwakejeffharrismuthuk_vanalingam
  • Reply 3 of 8
    irishado said:
    I had this too.  For me it was a very easy fix. I realised that I was touching it wrong as it was my MacBook Pro 

    Doh!!!!!

    that’s a funny one, liked it

    muthuk_vanalingam
  • Reply 4 of 8
    This has occurred on iOS 17 on my 15 Pro Max for the past few months prior to iOS 18 public release
  • Reply 5 of 8
    Since upgrading my iPad Pro 11" and iPhone 13 Pro to iOS 18, I've noticed unrecognized taps.
    It seemed like apps freezing.
    If I switch to another app, then back it would go away. In browsers, reloading pages seemed to unfreeze them.
    Not great.

    Hopefully Apple fixes this soon.

    I usually wait for the first bug-fix update before upgrading. Bad on me.

  • Reply 6 of 8
    I've experienced this on my iPhone 16 Pro Max, but I thought it might be related to the super-dumper TORRAS screen protector I'd installed - I've been resorting to doing swipes over the cards in my solitaire game.  :)

    I've finally experienced a totally dust-free bubble-free pristine screen protector installation, and I sure hope this is simply a software bug.
    edited 9:23AM
  • Reply 7 of 8
    Noticeable near edges on iPhone 12 after iOS 18 update.
  • Reply 8 of 8
    I have encountered it, but it didn’t rise to a level of consciousness, where I ascribed it to a bug. Good to know, though. Hopefully, the seriousness and how wide-spread this is will lead Apple to release a quick update before the release of iOS 18.1.
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