NLRB accuses Apple of illegally restricting workers' social media use

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The US National Labor Relations Board has received a new complaint, accusing Apple's management of restricting, monitoring, and interfering with workers' rights through unlawful rules regarding the use of Slack.

Apple accused again of interfering with workers' attempts to organize. Credit: Laurenz Heymann/Unsplash
Apple accused again of interfering with workers' attempts to organize. Credit: Laurenz Heymann/Unsplash



The complaint filed with the NLRB charges that Apple's social media policies bar workers from creating new Slack channels, demanding that workplace concerns go to either a manager or an established "People Support" channel. The company said in a statement that it "strongly disagrees" with the new claims, and is committed to maintaining "a positive and inclusive workplace."

The new accusation follows on the heels of a complaint earlier in October that accused Apple of forcing employees to sign illegal confidentiality, nondisclosure, and non-compete agreements. Now, the NLRB says Apple may be imposing what the board calls "overly broad" misconduct and social media policies.

What's old is new again



The latest case regarding interference in workers' social media rights is an outgrowth from a nearly three-year-old case by Janneke Parrish. She was fired by Apple in 2021 for her employee and union activism, which included her use of Slack and other social media outlets.

Parrish has previously accused Apple of sex and race discrimination, and called for allowing remote worker positions created during the COVID pandemic to become permanent positions. She has also advocated for permission to distribute a pay equity survey, among other complaints.

In response to the previous complaints, Apple denied the accusations and said it respects its employees rights to discuss working conditions, hours, and wages.

In all the ongoing cases, Apple will need to reach a settlement with the NLRB that addresses its concerns, or face a hearing by an administrative judge in February. Those decisions would be reviewed by a five-member labor board, but could be appealed in federal court, reports Reuters.

"We look forward to holding Apple accountable at trial for implementing facially unlawful rules," said Laurie Burgess, Parrish's lawyer in the ongoing complaint. "and terminating employees for engaging in the core protected activity of calling out gender discrimination and other civil rights violations that permeated the workplace."

The new complaint calls for Parrish to be reimbursed for lost income and other financial impacts of her firing, and for Apple to rescind its allegedly unlawful policies. A date for a hearing to question Apple on the most recent allegations has not yet been set.



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Comments

  • Reply 1 of 10
    anonymouseanonymouse Posts: 7,090member
    Slack is not exactly social media. It's a corporate communication tool. I don't see any problem with Apple controlling whether users can create channels in what are effectively Apple's own communication systems. If the employees want to communicate on social media then they should use social media. Besides, I'm not really sure why they think starting a complaint channel on Apple's Slack is a good idea anyway. It's not like those communications are private in any way just because they didn't invite Tim Cook to join the channel.
    mike1danoxlordjohnwhorfin
     3Likes 0Dislikes 0Informatives
  • Reply 2 of 10
    Slack is not exactly social media. It's a corporate communication tool. I don't see any problem with Apple controlling whether users can create channels in what are effectively Apple's own communication systems. If the employees want to communicate on social media then they should use social media. Besides, I'm not really sure why they think starting a complaint channel on Apple's Slack is a good idea anyway. It's not like those communications are private in any way just because they didn't invite Tim Cook to join the channel.
    How do you know the complaint channel was in Apple’s Slack workspace, and not a separate independent Slack workspace ?  If it was Apples Slack workspace, they could have an admin disallow the creation of new channels, no special policy forbidding end users from creating new channels would be necessary 
    edited October 2024
    ronn12Strangersgatorguygrandact73
     4Likes 0Dislikes 0Informatives
  • Reply 3 of 10
    eriamjheriamjh Posts: 1,831member
    Never say anything on social media you wouldn’t say to your boss.    
    danox9secondkox2
     2Likes 0Dislikes 0Informatives
  • Reply 4 of 10
    Retired now, but as recently as 2017, my former large conglomerate employer had clauses in their employment, retirement and severance agreements that employees or former employees agreed not to say anything negative about the organization or its customers or suppliers on social media, printed media or broadcast media (that was not already well known to the general public).  There were also strict rules about use of company equipment at all times (and extensive monitoring), as well as restrictions on personal equipment use while at work.  

    Generally not a good idea to say negative things.  It is common for prospective employers to do general internet searches as a part of background checks.  Some employers will even interview your neighbors, former employers and even relatives.  
    edited October 2024
     0Likes 0Dislikes 0Informatives
  • Reply 5 of 10
    Slack is not exactly social media. It's a corporate communication tool. I don't see any problem with Apple controlling whether users can create channels in what are effectively Apple's own communication systems. If the employees want to communicate on social media then they should use social media. Besides, I'm not really sure why they think starting a complaint channel on Apple's Slack is a good idea anyway. It's not like those communications are private in any way just because they didn't invite Tim Cook to join the channel.
    How do you know the complaint channel was in Apple’s Slack workspace, and not a separate independent Slack workspace ?  If it was Apples Slack workspace, they could have an admin disallow the creation of new channels, no special policy forbidding end users from creating new channels would be necessary 
    If it were a separate, independent Slack workspace, how would Apple be able to control what employees are able to do?
    mike1
     1Like 0Dislikes 0Informatives
  • Reply 6 of 10
    Despite a corporation's interest in putting constraints on private life to ensure positive public messaging, they should have no right to restrict private communication conducted at home. However, within the workplace and using the company's systems, network, etc. they should be able to ensure that any worker is not spending company time on social media. These realms need to remain separate in any free society. 

    Sadly, some employess feel that they can spend as much time on private social media during work hours that they would like. Similarly, some coporations inflict their presence into personal lives.


    danox
     1Like 0Dislikes 0Informatives
  • Reply 7 of 10
    danoxdanox Posts: 3,735member
    This is probably about using company time to use some type of social media site on the job, which I do not understand why anyone would think that would be a good thing to do on company time particularly at a company like Apple, who is very secretive, particularly in all the programming and engineering areas, one would think you wouldn’t have time to mess around gossip and play grab ass.

    There was only one person in the design department, I worked in that got caught using social media. He got a warning he didn’t get fired, but the damage was done he had lost the trust of his immediate boss and within six months. He left of his own accord, with the salaries that Apple is paying in the front of house and the stock options. I do not understand anyone who would want to use social media on the job if it’s really important and the people you’re communicating with are your friend or you’re close to them why can’t you talk to them after work or on the weekends if you have some type of grievance or just want to gossip about work. Why jeopardize your career for immediate gratification?
    neoncat
     0Likes 1Dislike 0Informatives
  • Reply 8 of 10
    gatorguygatorguy Posts: 24,737member
    danox said:
    This is probably about using company time to use some type of social media site on the job
    A cursory look through the complaint makes it fairly clear the restrictions applied to more than "on company time", so no.  
    ronnmuthuk_vanalingamlordjohnwhorfin9secondkox2
     2Likes 0Dislikes 2Informatives
  • Reply 9 of 10
    danoxdanox Posts: 3,735member
    gatorguy said:
    danox said:
    This is probably about using company time to use some type of social media site on the job
    A cursory look through the complaint makes it fairly clear the restrictions applied to more than "on company time", so no.  
    Sure it does most people are lazy and many will even take their personal phone to the parking lot or the bathroom to use it on company time. These same social butterflies were out of the office at 3:30 or 5 o’clock sharp when the bell rung. Most want to use company time suggest meeting for an hour after work or an hour on the weekend. Good luck…
    edited October 2024
    neoncat
     0Likes 1Dislike 0Informatives
  • Reply 10 of 10
    During work hours, Apple Pay’s you to do what they tell you to do. 

    You can’t take their money snd then do whatever the heck you want. 

    Nothing illegal here. Just a successful company staying successful and insubordinate employees acting entitled. 
     0Likes 0Dislikes 0Informatives
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