Car makers reject CarPlay Ultra as an Apple overreach

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Apple's CarPlay Ultra faces a long road to becoming a widely-used feature, as car makers are pushing back on supporting Apple's system in favor of their own solutions.

Car dashboard display showing 60 mph speed, fuel range of 200 miles, Sport mode at 3rd gear, and lane assist with car visualization.
CarPlay Ultra on Aston Martin - Image credit Apple



The shift from CarPlay to CarPlay Ultra is a big one for car manufacturers to make. Instead of occupying just the main infotainment system's screen, CarPlay Ultra spreads out to other areas of the dashboard, as well as having more direct control over the vehicle's various features.

While Apple introduced CarPlay Ultra as a concept three years ago, and finally became a reality in Aston Martin cars in May, consumers have even more of a wait before using it in other vehicles. To blame are the car makers themselves, resisting because they prefer their own creations.

Car manufacturers Mercedes-Benz, Audi, Volvo, Polestar, and Renault told the Financial Times that they have no interest to include CarPlay Ultra support in their vehicles. The list includes manufacturers that Apple previously indicated were going to use the software.

A drive too far



The reasoning for the resistance is fairly clear. Car producers are not excited about offering up in-car screen estate and access to car functions to outside companies.

Rather than just providing features like an enhanced car stereo hooked up to an iPhone, the CarPlay Ultra experience is more integrated into the vehicle system. This includes replacing the instrument cluster in front of the driver with more customized and interactive versions.

CarPlay Ultra also has the capability to control in-car systems, such as air conditioning, or provides a way to access a manufacturer's own controls in a pass-through mode. Despite this, car makers would rather stick to their own software, which consumers may not necessarily prefer over Apple's designs.

One Renault executive reportedly said to Apple "don't try to invade our own systems."

While Volvo is among those rejecting CarPlay Ultra, chief executive Hakan Samuelsson did admit that car makers don't so software as well as tech companies. "There are others who can do that better, and then we should offer that in our cars," he insisted.

While design and interface discussions are the more obvious reasons for holding off from CarPlay Ultra, manufacturers also have another incentive. It is said that the infotainment system and in-car services are still a possible revenue source for car makers.

This was one of the reasons why GM ditched CarPlay in favor of its own system in 2023, due to the potential to sell subscriptions to drivers.

For some car manufacturers shying away from handing over control to CarPlay Ultra, they are stopping short of blocking Apple entirely. In most cases, the current limited CarPlay will still be offered, in tandem with their own systems.

BMW insisted that CarPlay will be used in its infotainment system. Meanwhile, Audi believes it should provide drivers "a customized and seamless digital experience" of its own creation, while still maintaining CarPlay support.

CarPlay Ultra's still a good prospect



Despite the setback, there are still some manufacturers who are open to CarPlay.

Apple initially named 14 car producers who were interested in CarPlay Ultra back in 2022. Though not on that list, Hyundai and Kia were later said by Apple to be considering support for the software.

Porsche is also expected to add support to future models, Apple said to the report. However, Jaguar Land Rover, which was named on that brand list, said it was still working to evaluate CarPlay Ultra's viability.

Ford and Nissan declined to talk about CarPlay Ultra to the report.

One element that should encourage manufacturers to use CarPlay Ultra is consumer demand. Consumers have frequently expressed that they want to have CarPlay in their vehicles.

In one 2024 survey, in-car infotainment systems had an approval rating of 805 out of 1,000 as an average. However, drivers who used systems with CarPlay support scored higher at 840.

As for why drivers disliked their infotainment systems, 25% complained about switching audio sources, and 23% were unhappy about menu structures. These are issues that CarPlay easily solves.



Read on AppleInsider

rhbellmor
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Comments

  • Reply 1 of 54
    sflagelsflagel Posts: 883member
    it is ludicrous for a car manufacturer to give Apple access to all its car systems, which will invariably lead to Apple becoming the gatekeeper to the entire tech stack of a car. This in addition to the branding impact. CarPlay is not the end of evolution, for example, the music app is well on CarPlay. Audi music controls are much better. 
    gatorguyrhbellmormikethemartiannubusintrepidfosterdewmeigorskyStrangeDaysmike1williamlondon
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  • Reply 2 of 54
    I'm the S5 coupe owner you helped with my ordered S5 showed up with multiple dents in my Audi.  We plan to replace my wife's A4 with the new SQ9 which I have been following for at least the last couple of years.  One of our requirements is our new car had to have the new Apple CarPlay Ultra, I've read this morning that Audi has backed out of their original commitment to the enhanced CarPlay.  If that decision is true Audi will not be included in our search after owning (5) Audis we're moving on  Not a big fan of Kia but Kia has now been added to our list.  I thought you should know our feelings.  Thank you Russell.  PS, I still love my red S5 coupe which might be my last race car!  Sent to an Audi VP I know.
    igorskymike1williamlondonCrossPlatformFroggerjibjas99
     3Likes 3Dislikes 0Informatives
  • Reply 3 of 54
    IreneWirenew Posts: 318member
    Both Renault and Volvo are mentioned in the article, and both of them are flagship partners implementing Android Automotive.
    So it is not a question of total control, I guess, but in what way the product is offered.
    StrangeDaysgatorguyToroidal
     1Like 0Dislikes 2Informatives
  • Reply 4 of 54
    sflagel said:
    it is ludicrous for a car manufacturer to give Apple access to all its car systems, which will invariably lead to Apple becoming the gatekeeper to the entire tech stack of a car. This in addition to the branding impact. CarPlay is not the end of evolution, for example, the music app is well on CarPlay. Audi music controls are much better. 
    The idea of a company giving control of their product to another company is crazy.
    nubussflageldewmeigorskywilliamlondonCrossPlatformFroggerjib
     4Likes 3Dislikes 0Informatives
  • Reply 5 of 54
    MplsPmplsp Posts: 4,177member
    Too bad but not unexpected. The auto execs have been digging their heels in the sand for years. Look how long it took them to adopt CarPlay. I saw a demo of the Aston Martin implementation on YouTube and Apple doesn’t completely takes over the car’s systems, rather they provide an API that allows the systems to be displayed through CarPlay. Importantly, the API also allows the manufacturers to maintain some control and customize the displays so they’re not a ‘generic Apple’ display. Customers can also opt for ‘CarPlay Classic’ if they prefer. At least it sounds like the manufacturers are still allowing that.

    “[Volvo’s] chief executive Håkan Samuelsson did admit that car makers don't so software as well as tech companies. ‘There are others who can do that better, and then we should offer that in our cars,’ he insisted.” It’s rather ironic that he admits that while at the same time refusing to adopt CarPlay Ultra.

    “Audi believes it should provide drivers ‘a customized and seamless digital experience.’” Another hypocritical statement. CarPlay Ultra does just that - integrates so the experience is more seamless rather than the rather clunky parallel setup they have now.

    GM provides a classic example and warning. They decided they wanted to ditch CarPlay and try to make money on their own system and botched it so bad they had to issue a stop sale order to fix the problems. Then people found out GM was using the system to spy on them and was selling their driving data. No thanks, GM. You make second-rate cars to begin with and for this you can go to hell as far as I’m concerned.
    rhbellmorspliff monkeyigorskycflcardsfan80StrangeDaysshaminoToroidaljeffharrismarklarkmuthuk_vanalingam
     9Likes 0Dislikes 1Informative
  • Reply 6 of 54
    MplsPmplsp Posts: 4,177member
    I can’t find the video in which they interview the Aston Martin exec and demo it but here are a couple other videos showing the setup.

    https://www.youtube.com/watch?v=EQlLjVraA9g

    https://www.youtube.com/watch?v=rzfpbVzSBFg
     0Likes 0Dislikes 0Informatives
  • Reply 7 of 54
    MplsP said:
    Too bad but not unexpected. The auto execs have been digging their heels in the sand for years. Look how long it took them to adopt CarPlay. I saw a demo of the Aston Martin implementation on YouTube and Apple doesn’t completely takes over the car’s systems, rather they provide an API that allows the systems to be displayed through CarPlay. Importantly, the API also allows the manufacturers to maintain some control and customize the displays so they’re not a ‘generic Apple’ display. Customers can also opt for ‘CarPlay Classic’ if they prefer. At least it sounds like the manufacturers are still allowing that.
    That's exactly what I was about to say.

    I hope more auto execs mull over the Aston Martin experience. Why should each car maker invest in their operating systems for user controls when a company like Apple can give them a much better system for their designers to build with? It's like a game designer who opts to use the Unity engine as opposed to coding from the ground up.

    Anyway, here's the video:  The interview with the Aston Martin head of design starts around the 15:00 mark.
    igorskyStrangeDaysshamino
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  • Reply 8 of 54
    robin huberrobin huber Posts: 4,081member
    sflagel said:
    it is ludicrous for a car manufacturer to give Apple access to all its car systems, which will invariably lead to Apple becoming the gatekeeper to the entire tech stack of a car. This in addition to the branding impact. CarPlay is not the end of evolution, for example, the music app is well on CarPlay. Audi music controls are much better. 
    Who said all? We’re talking about user-facing information systems. Car manufacturers have farmed out components and subsystems from day one. Brakes, batteries, transmissions, gauges, radios, generators, on and on. More to the point, putting Bose, Harmon-Kardon and many other name brand audio systems is a selling point. Why should this be any different?
    rhbellmorauxiosflageligorskyStrangeDaysmike1williamlondonForumPostCrossPlatformFroggershamino
     14Likes 2Dislikes 0Informatives
  • Reply 9 of 54
    nubusnubus Posts: 909member
    sflagel said:
    it is ludicrous for a car manufacturer to give Apple access to all its car systems, which will invariably lead to Apple becoming the gatekeeper to the entire tech stack of a car. This in addition to the branding impact. CarPlay is not the end of evolution, for example, the music app is well on CarPlay. Audi music controls are much better. 
    The idea of a company giving control of their product to another company is crazy.
    It made (more) sense when cars were all hardware. Tesla (and CarPlay) changed the game. Now car manufacturers are doing software + hardware + services making it core to the brand experience. With good software the car manufacturers own the entire stack while CarPlay Ultra can only do skinning of hardware from someone else. It does however look pretty.
    williamlondonjib
     1Like 1Dislike 0Informatives
  • Reply 10 of 54
    danoxdanox Posts: 3,882member
    sflagel said:
    it is ludicrous for a car manufacturer to give Apple access to all its car systems, which will invariably lead to Apple becoming the gatekeeper to the entire tech stack of a car. This in addition to the branding impact. CarPlay is not the end of evolution, for example, the music app is well on CarPlay. Audi music controls are much better. 

    There will be one car maker or two worldwide that will use Apple Carplay. Why because there’s fierce competition within the car manufacturing industry, remember when Apple Pay first came out, after designing it, Apple had to do the hard work of going around the world trying to get it established, later on when it became popular all the other financial institutions started to cry foul for their shortsightedness.

    History is repeating itself again.

    edited June 25
    rhbellmorspliff monkeysflageligorskyStrangeDaysForumPostjibjas99neoncat
     7Likes 2Dislikes 0Informatives
  • Reply 11 of 54
    auxioauxio Posts: 2,794member
    sflagel said:
    it is ludicrous for a car manufacturer to give Apple access to all its car systems, which will invariably lead to Apple becoming the gatekeeper to the entire tech stack of a car. This in addition to the branding impact. CarPlay is not the end of evolution, for example, the music app is well on CarPlay. Audi music controls are much better. 
    Who said all? We’re talking about user-facing information systems. Car manufacturers have farmed out components and subsystems from day one. Brakes, batteries, transmissions, gauges, radios, generators, on and on. More to the point, putting Bose, Harmon-Kardon and many other name brand audio systems is a selling point. Why should this be any different?
    Exactly this. Apple has brand recognition and decades of expertise in UI design. Something car manufacturers can leverage by integrating CarPlay Ultra, especially with computers becoming central to the experience of driving a car. And from the looks of it, they get to choose the level of integration they're comfortable with. Seems like a win-win to me.
    igorskyStrangeDaysshaminojibjas99randominternetpersonToroidalentropys
     8Likes 0Dislikes 0Informatives
  • Reply 12 of 54
    bloggerblogbloggerblog Posts: 2,615member
    VW dashboards give users fewer options based on the package they buy. So even though the hardware is identical, they block areas where you would see dials and give you limited basic annoying options. It's only software, simple dials. Would love to have CarPlay Ultra instead
    igorskyStrangeDaysjibjas99Toroidalentropysjeffharris
     5Likes 0Dislikes 2Informatives
  • Reply 13 of 54
    danoxdanox Posts: 3,882member

    MplsP said:
    Too bad but not unexpected. The auto execs have been digging their heels in the sand for years. Look how long it took them to adopt CarPlay. I saw a demo of the Aston Martin implementation on YouTube and Apple doesn’t completely takes over the car’s systems, rather they provide an API that allows the systems to be displayed through CarPlay. Importantly, the API also allows the manufacturers to maintain some control and customize the displays so they’re not a ‘generic Apple’ display. Customers can also opt for ‘CarPlay Classic’ if they prefer. At least it sounds like the manufacturers are still allowing that.

    “[Volvo’s] chief executive Håkan Samuelsson did admit that car makers don't so software as well as tech companies. ‘There are others who can do that better, and then we should offer that in our cars,’ he insisted.” It’s rather ironic that he admits that while at the same time refusing to adopt CarPlay Ultra.

    “Audi believes it should provide drivers ‘a customized and seamless digital experience.’” Another hypocritical statement. CarPlay Ultra does just that - integrates so the experience is more seamless rather than the rather clunky parallel setup they have now.

    GM provides a classic example and warning. They decided they wanted to ditch CarPlay and try to make money on their own system and botched it so bad they had to issue a stop sale order to fix the problems. Then people found out GM was using the system to spy on them and was selling their driving data. No thanks, GM. You make second-rate cars to begin with and for this you can go to hell as far as I’m concerned.

    The car manufacturers were pretty much like a large portion of the financial industry, who also believed that they didn’t need a tech/software development department within their company, they initially believed that they could just outsource for the expertise on a case by case basis (to save money), and that attitude has put them into a position where they were unprepared, and now they’ve complaining about it.

    The times have changed and you have to have the people in house who know what they’re doing tech-wise, and that includes a software development team going forward because of the fierce competition from other companies, particularly the new Chinese companies who are probably open to trying anything.

    And no, you don’t have to use Apple or anyone else, in house software development is now a part of your remit but if you’re going to do it, you have to do it in a world class level and don’t make the mistake of getting rid of buttons, dials, switches and latches like Tesla or Volkswagen. Oh and subscriptions here there and everywhere for multiple items won't work either.

    edited June 25
    dewmeigorskyStrangeDaysForumPostshaminoneoncatWillfulJonsinjeffharris
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  • Reply 14 of 54
    anthogaganthogag Posts: 124member
    Car makers are being ridiculous. Apple Car Play Ultra should at least be available on every vehicle. 

    Why isn't an Apple edition available with one or more of the OEMs? Car Play Ultra on it. Apple's design aesthetic.
    grandact73jibjas99Rogue01
     2Likes 2Dislikes 0Informatives
  • Reply 15 of 54
    igorskyigorsky Posts: 795member
    Some of these comments are absolutely clueless. Car infotainment systems by and large SUCK. I own two Porsches and their infotainment systems are trash; I’d be using Ultra from day one. The digital dash on a Mercedes and Audi are an abortion…CarPlay Ultra would be a dramatic improvement. They know this and that’s why they’re blocking it. 
    bedmisonStrangeDayswilliamlondonForumPostshaminojibjas99randominternetpersonentropysbloggerblog
     10Likes 2Dislikes 0Informatives
  • Reply 16 of 54
    rob53rob53 Posts: 3,380member
    Wait a minute!!! Car manufacturers are saying Apple isn't allowed to make use of a vehicle's infotainment system yet Apple is being sued for trying to not allow apps on the iPhone and iPad, especially without paying for them. Apple has been losing in these lawsuits. Time for Apple to sue car manufacturers, which would be fair. If car manufacturers refuse, Apple should be able to use this against app manufacturers. I can't wait to see what the EU has to say about this. 
    cflcardsfan80ForumPostshaminojas99bloggerblogjeffharris
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  • Reply 17 of 54
    StrangeDaysstrangedays Posts: 13,214member
    Subaru’s latest models use a touch interface (and eliminated physical controls, boo), and not surprisingly, their software UX sucks. I hate using it. CarPlay Ultra would be better in every way. Way too much dicking around and poor design/UX.
    edited June 25
    jas99bloggerblog
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  • Reply 18 of 54
    mike1mike1 Posts: 3,502member
    rhbellmor said:
    I'm the S5 coupe owner you helped with my ordered S5 showed up with multiple dents in my Audi.  We plan to replace my wife's A4 with the new SQ9 which I have been following for at least the last couple of years.  One of our requirements is our new car had to have the new Apple CarPlay Ultra, I've read this morning that Audi has backed out of their original commitment to the enhanced CarPlay.  If that decision is true Audi will not be included in our search after owning (5) Audis we're moving on  Not a big fan of Kia but Kia has now been added to our list.  I thought you should know our feelings.  Thank you Russell.  PS, I still love my red S5 coupe which might be my last race car!  Sent to an Audi VP I know.
    I can understand that it is a desired feature and might be a tipping point in a final decision, but going from an Audi to Kia for that reason alone, is like choosing your heart surgeon based only on his or her hair color.


    sflagel said:
    it is ludicrous for a car manufacturer to give Apple access to all its car systems, which will invariably lead to Apple becoming the gatekeeper to the entire tech stack of a car. This in addition to the branding impact. CarPlay is not the end of evolution, for example, the music app is well on CarPlay. Audi music controls are much better. 
    Who said all? We’re talking about user-facing information systems. Car manufacturers have farmed out components and subsystems from day one. Brakes, batteries, transmissions, gauges, radios, generators, on and on. More to the point, putting Bose, Harmon-Kardon and many other name brand audio systems is a selling point. Why should this be any different?
    Branded audio is nowhere near as involved or complicated as a complete handover of the car's entire user interface. Of course, the car companies use subcontractors for many subsystems, but they still retain control over the way they operate, look and feel in their own vehicles. For example, Harman (parent company of Harman Kardon audio) provides the basic electronics infrastructure for many car brands, but the car companies control the integration and UI aspects. 
    williamlondonrhbellmorjibToroidaljeffharris
     1Like 4Dislikes 0Informatives
  • Reply 19 of 54
    Maker-built infotainment systems are largely garbage from the user's perspective. Oddly, it seems that the Germans are particularly bad at it. In the past 5 years, I've owned VWs, Audis, Porshces, and BMWs. The BMW is by far the best, but it's still not brilliant. Adopting Ultra would be an admission that they can't do it themselves, and I would think it would limit brand differentiation, because the Apple UI would (probably) look the same regardless of the car. On top of that, the makers would have to pay for the privilege. 

    The answer to all of your questions is money, and makers view the infotainment system as a potential revenue stream in the era of more connected cars. Anything that gets in the way of that will be problematic for them. Ultra would mean Apple is a mediator for the data they want to monetize. 

    williamlondonshaminojas99
     2Likes 1Dislike 0Informatives
  • Reply 20 of 54
    davgregdavgreg Posts: 1,078member
    This is all about monetizing data either directly or indirectly.

    Volvo is using Google’s system which is Android based.

    Maybe Apple should pull an Epic Games and sue to get on the dashboard.
    rhbellmorjas99
     2Likes 0Dislikes 0Informatives
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