Replacement foot kit from Apple
August 18, 2003 10:04AM
Current Mac Hardware
edited January 2014
I understand from Apple's support forum that Apple has some kind of replacement foot kit for 12" and 17" Powerbook users that lost their feet. Sounds like you get some sort of replacement of the whole thing
Anyone know about/used this?
Reply 1 of 8
August 18, 2003 4:57PM
I'd be interested in hearing about it too. I've not had any feet for the past 3 months.
Reply 2 of 8
August 18, 2003 5:11PM
When I saw the title of this thread, I thought "What the hell?".
Reply 3 of 8
August 18, 2003 5:32PM
Yeah -- Me too.
Reply 4 of 8
August 19, 2003 7:22PM
Reply 5 of 8
August 19, 2003 7:25PM
A replacement for my feet!? Yowza! Apple's done it again!
Reply 6 of 8
August 19, 2003 10:02PM
Im missing two of my back 17" feet, was going to take it in. As far as i'm concerned I shouldn't pay a dime. I laid out over 3,200$ for this damn thing!
Reply 7 of 8
August 19, 2003 10:22PM
Yup, this is the case. After calling countless times, apple has finally told me that the warranty policy has changed for the 12" powerbooks. originally, the missing feet were considered cosmetic damage...so they weren't covered. But i guess so many people complained, that they have started manufacturing replacement feet kits. they told me that they wouldn't ship out immediately, and that Apple wasn't going to have the kits until Aug 11 or 13th or something. So they should be shipping them out shortly. I can't wait, since my 12" is down to 1 leg
the moral of the story - if you're not 100% satisfied, make yourself known. if enough people make a sound, policies will get changed (about 1% of the time
Reply 8 of 8
August 19, 2003 10:24PM
It's free. I'd call if I were you. They'll mail it to you. If you go in maybe they can do it for you but if you leave it with them they'll mail it off to the place where powerbooks are fixed and unfortunately that's not good.
My closet Apple Store is in downtown Chicago and there's always a long ass line of iPods in front of me. I never wait.
I put little sticky replacement feet on mine and I think I like them better. They stick well on any surface. I put three on so they balance no matter what the surface. And I don't have to wait for anything in the mail.